less than a minute read • Updated 2 hours ago
When do subscriptions process
When Foxy processes subscription renewals each day, and when to expect automated retries and reminder emails to run.
Foxy processes subscription renewals daily. Here is when each stage runs:
Stage | Time |
|---|---|
Subscription renewals | 5:00 AM Pacific Time |
Automated retries & reminder emails | 1:00 PM Pacific Time |
Foxy aims to complete all subscription renewal processing by noon Eastern Time, though this cannot be guaranteed depending on volume and other factors.
Automated retries and reminder emails
If you have configured automatic payment retries or reminder emails, these run separately later in the day starting around 1:00 PM Pacific Time. See Set up automatic payment retries and Set up failed payment reminder emails for details on configuring these.
A note on timezones
Subscription start and end dates are not currently tied to your store’s timezone settings. Test your start and end dates thoroughly before going live, or contact us if you have questions.