Third-party Tax Services Overview

Overview

Foxy integrates with full tax services for automatic rates, filing data, and broader coverage. These notes apply to Avalara AvaTax, TaxJar, Thomson Reuters ONESOURCE Indirect, and any other third-party tax integration. Read them before setting up a specific provider: Set up Avalara AvaTax, Set up TaxJar, Set up Thomson Reuters ONESOURCE.

A provider is the authority in its country

If your store has a provider tax configured for a country, that provider is always the authority for transactions in that country, even for regions you did not explicitly configure in Foxy. For example, if you configure AvaTax only for California in Foxy but have California and Texas set up in AvaTax, a Texas customer is still charged Texas tax. A separate static rate configured in Foxy but not in your provider is ignored, because the provider is the authority.

Configuration rules

• Configure providers at the country level. State or province configuration may still be allowed but will be disallowed in a future update. You do not need to list every state; the service knows where you should collect.

• Use one provider, and do not mix. Do not mix provider and non-provider rates within a single country, and do not use different providers within one store.

• Multi-ship is currently supported only by Avalara. (ONESOURCE Indirect can technically support it; contact Foxy to discuss a custom implementation.)

Displayed vs charged tax

Foxy always charges the total the provider returns. Before the transaction completes, the rates shown on the cart and checkout are calculated dynamically by Foxy from the provider's rate, so the displayed amount can be slightly off (typically about 1¢ from rounding). Once the transaction completes, the tax on the receipt and in the admin matches the provider exactly. If this matters, you can change the "Tax" language string in your admin to "Tax (estimated)".