less than a minute read • Updated 29 minutes ago
Digital products and subscriptions
How digital products and Foxy subscriptions interact, and the recommended approach for selling recurring access to digital content.
Combining digital products with Foxy subscriptions is not a recommended approach and has important limitations to be aware of.
The limitation
When a subscription renews, Foxy does not re-deliver digital product download links with each renewal. This makes native digital product delivery unsuitable for use cases like a monthly file delivery or content membership.
The recommended approach
For recurring access to digital content, use Foxy’s subscription functionality to manage the billing, then handle access and delivery on your own system based on the customer’s active subscription status. For example:
Use the Foxy Subscription XML datafeed to receive subscription events and update access permissions on your platform accordingly
Grant access to downloadable content on your site when a subscription is active, and revoke it when a subscription is cancelled or payment fails
Notes
If you need to deliver a one-off digital product at the point of initial purchase alongside a subscription, this is supported — the download link will be included in the receipt for the initial transaction only.