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less than a minute read • Updated 8 days ago

Add Coupon to a Subscription in the Foxy Admin

How to apply a coupon code to an existing subscription in the Foxy admin so the discount carries forward to future payments.

You can apply a coupon code to an existing subscription from the subscription details panel. The discount applies to future payments, not to transactions that have already processed.

Steps

  1. 1

    Go to the Foxy admin

  2. 2

    Go to Subscriptions

  3. 3

    Find the customer's subscription. Use the filter icon at the top of the list to narrow the results.

  4. 4

    Click the subscription to open its details

  5. 5

    Scroll to Coupon codes and click Apply code +

  6. 6

    Enter the coupon code in the Coupon code field

  7. 7

    Optionally turn on Ignore usage limits to apply the code even if it has hit its usage cap

  8. 8

    Click Apply

The subscription total updates to reflect the discount, and that new total is what the customer is charged going forward.

Notes

  • You need the coupon code itself, not the coupon name. To find it, go to Coupons, open the coupon, and look in the Codes section.

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