Help Scout

See your customer's activity right inside of Help Scout, including: subscriptions, order history, saved billing info, and more.

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Customer insights in Help Scout.

With just a few clicks, you can connect Help Scout to your Foxy data, automatically importing customer information, order history, subscription details, and more, right alongside your customers' support tickets. Now you can more efficiently take care of your customers without having to switch between platforms for important information.

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Customer Overview

Get a bird's-eye view of your customer's Foxy related information and collapse any unneeded sections.

Order History

Give support tickets more context by seeing your customers' most recent orders in real-time.

Subscriptions

Selling subscriptions? Instantly know which plan your customers are on, when they'll be charged next, and more.

Saved Billing Info

Quickly resolve billing issues by knowing how your customers pay you, if their card has expired, and more.

“At Foxy, we use our own subscription functionality to charge our users and Help Scout for support tickets. Having all this data in one place cuts down on our support time, and in return, creates happier users and team members.”
Josh B.
Foxy Pre-sales & Support