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If you set one, you must set both.",{"type":391,"attrs":454,"content":455},{"level":393,"textAlign":59},[456],{"text":457,"type":389},"Set up the recipient notification email",{"type":384,"attrs":459,"content":460},{"textAlign":59},[461],{"text":462,"type":389},"Gift cards purchased through your store need an email template to notify the recipient.",{"type":398,"attrs":464,"content":465},{"order":400},[466,478,496,509,522,534,547,566],{"type":403,"content":467},[468],{"type":384,"attrs":469,"content":470},{"textAlign":59},[471,473,477],{"text":472,"type":389},"In the Foxy admin, go to ",{"text":474,"type":389,"marks":475},"Settings > Emails",[476],{"type":430},{"text":432,"type":389},{"type":403,"content":479},[480],{"type":384,"attrs":481,"content":482},{"textAlign":59},[483,485,489,491,495],{"text":484,"type":389},"In the ",{"text":486,"type":389,"marks":487},"Templates",[488],{"type":430},{"text":490,"type":389}," section, click ",{"text":492,"type":389,"marks":493},"Add Template",[494],{"type":430},{"text":432,"type":389},{"type":403,"content":497},[498],{"type":384,"attrs":499,"content":500},{"textAlign":59},[501,503,507],{"text":502,"type":389},"Give the template a description (for your own reference) and confirm ",{"text":504,"type":389,"marks":505},"Send this email",[506],{"type":430},{"text":508,"type":389}," is selected.",{"type":403,"content":510},[511],{"type":384,"attrs":512,"content":513},{"textAlign":59},[514,516,520],{"text":515,"type":389},"Set a ",{"text":517,"type":389,"marks":518},"Subject",[519],{"type":430},{"text":521,"type":389}," the recipient will see, such as “A gift card, just for you!”",{"type":403,"content":523},[524],{"type":384,"attrs":525,"content":526},{"textAlign":59},[527,529,533],{"text":528,"type":389},"Leave the remaining settings as default, or customize the template further, then click ",{"text":530,"type":389,"marks":531},"Create",[532],{"type":430},{"text":432,"type":389},{"type":403,"content":535},[536],{"type":384,"attrs":537,"content":538},{"textAlign":59},[539,541,545],{"text":540,"type":389},"Go to ",{"text":542,"type":389,"marks":543},"Categories",[544],{"type":430},{"text":546,"type":389},", and open the category you’ll use for your gift card products.",{"type":403,"content":548},[549],{"type":384,"attrs":550,"content":551},{"textAlign":59},[552,554,558,560,564],{"text":553,"type":389},"Under the ",{"text":555,"type":389,"marks":556},"Emails",[557],{"type":430},{"text":559,"type":389}," section, set ",{"text":561,"type":389,"marks":562},"Message to the gift recipient",[563],{"type":430},{"text":565,"type":389}," to the template you just created.",{"type":403,"content":567},[568],{"type":384,"attrs":569,"content":570},{"textAlign":59},[571,573,577,579,583,585,589],{"text":572,"type":389},"If you don’t want to collect a shipping address for gift card purchases, set ",{"text":574,"type":389,"marks":575},"Delivery Type",[576],{"type":430},{"text":578,"type":389}," under ",{"text":580,"type":389,"marks":581},"Delivery Options",[582],{"type":430},{"text":584,"type":389}," to ",{"text":586,"type":389,"marks":587},"Not shipped",[588],{"type":430},{"text":432,"type":389},{"type":384,"attrs":591,"content":592},{"textAlign":59},[593],{"text":594,"type":389},"You can use an existing category (including the Default category) or create a new one specifically for gift cards. Whichever category you use, you’ll need to pass it with the add-to-cart request below.",{"type":391,"attrs":596,"content":597},{"level":393,"textAlign":59},[598],{"text":599,"type":389},"Build the add-to-cart form",{"type":384,"attrs":601,"content":602},{"textAlign":59},[603],{"text":604,"type":389},"Add a form to your website so customers can purchase the gift card. It works like a normal product add-to-cart, with these fields:",{"type":606,"content":607},"bullet_list",[608,620,648,659,670,681],{"type":403,"content":609},[610],{"type":384,"attrs":611,"content":612},{"textAlign":59},[613,618],{"text":614,"type":389,"marks":615},"name",[616],{"type":617},"code",{"text":619,"type":389}," — the name of the product",{"type":403,"content":621},[622],{"type":384,"attrs":623,"content":624},{"textAlign":59},[625,628,630,634,636,640,642,646],{"text":617,"type":389,"marks":626},[627],{"type":617},{"text":629,"type":389}," — the gift card’s SKU, prefixed with ",{"text":631,"type":389,"marks":632},"gift_card_",[633],{"type":617},{"text":635,"type":389}," (a SKU of ",{"text":637,"type":389,"marks":638},"widgets",[639],{"type":617},{"text":641,"type":389}," becomes ",{"text":643,"type":389,"marks":644},"gift_card_widgets",[645],{"type":617},{"text":647,"type":389},")",{"type":403,"content":649},[650],{"type":384,"attrs":651,"content":652},{"textAlign":59},[653,657],{"text":654,"type":389,"marks":655},"category",[656],{"type":617},{"text":658,"type":389}," — the category you set up above; optional only if you’re using the DEFAULT category",{"type":403,"content":660},[661],{"type":384,"attrs":662,"content":663},{"textAlign":59},[664,668],{"text":665,"type":389,"marks":666},"gift_recipient_email",[667],{"type":617},{"text":669,"type":389}," — the recipient’s email address; must be a valid email",{"type":403,"content":671},[672],{"type":384,"attrs":673,"content":674},{"textAlign":59},[675,679],{"text":676,"type":389,"marks":677},"gift_recipient_message",[678],{"type":617},{"text":680,"type":389}," — optional; a custom message included in the notification email",{"type":403,"content":682},[683],{"type":384,"attrs":684,"content":685},{"textAlign":59},[686,690],{"text":687,"type":389,"marks":688},"price",[689],{"type":617},{"text":691,"type":389}," — the amount to load onto the gift card",{"type":693,"attrs":694,"content":695},"code_block",{"class":59},[696],{"text":697,"type":389},"\u003Cform method=\"POST\" action=\"https:\u002F\u002FYOURSTORE.foxycart.com\u002Fcart\">\n  \u003Cinput type=\"hidden\" name=\"name\" value=\"Widgets Gift Card\">\n  \u003Cinput type=\"hidden\" name=\"code\" value=\"gift_card_widgets\">\n  \u003Cinput type=\"hidden\" name=\"category\" value=\"your-gift-card-category\">\n  \u003Clabel>Gift Card Recipient Email:\n    \u003Cinput type=\"text\" name=\"gift_recipient_email\">\n  \u003C\u002Flabel>\n  \u003Clabel>Gift Card Recipient Message:\n    \u003Cinput type=\"text\" name=\"gift_recipient_message\" value=\"\" placeholder=\"Enter a custom message for your recipient\">\n  \u003C\u002Flabel>\n  \u003Clabel>Gift Card Amount:\n    \u003Cinput type=\"number\" name=\"price\" value=\"10\">\n  \u003C\u002Flabel>\n  \u003Cinput type=\"submit\" value=\"Add Gift Card to Cart\">\n\u003C\u002Fform>\n",{"type":391,"attrs":699,"content":701},{"level":700,"textAlign":59},3,[702],{"text":703,"type":389},"Fixed amount vs. customer-specified balance",{"type":606,"content":705},[706,718],{"type":403,"content":707},[708],{"type":384,"attrs":709,"content":710},{"textAlign":59},[711,713,716],{"text":712,"type":389},"For a fixed amount, set ",{"text":687,"type":389,"marks":714},[715],{"type":617},{"text":717,"type":389}," as a hidden input, or as a set of radio inputs with specific amounts. The customer won’t be able to change it.",{"type":403,"content":719},[720],{"type":384,"attrs":721,"content":722},{"textAlign":59},[723,725,728],{"text":724,"type":389},"To let the customer choose their own amount, set ",{"text":687,"type":389,"marks":726},[727],{"type":617},{"text":729,"type":389}," as a text input, as in the example above. The customer can enter any value, within any minimum or maximum you set when enabling purchase.",{"type":391,"attrs":731,"content":732},{"level":393,"textAlign":59},[733],{"text":734,"type":389},"Notes",{"type":606,"content":736},[737],{"type":403,"content":738},[739],{"type":384,"attrs":740,"content":741},{"textAlign":59},[742],{"text":743,"type":389},"If a customer tries to add a gift card below the minimum or above the maximum amount, the add-to-cart request fails and an error is shown.",{"id":59,"alt":59,"name":13,"focus":59,"title":59,"source":59,"filename":13,"copyright":59,"fieldtype":81,"meta_data":745},{},"How to let customers buy gift cards through your store, with the code sent automatically to a recipient.",[],"allow-customers-to-purchase-gift-cards-on-your-store","help\u002Farticles\u002Fallow-customers-to-purchase-gift-cards-on-your-store",-3570,[],2659,"17e892ea-26d8-4384-bec9-db0577922c58",[],{"name":756,"created_at":757,"published_at":758,"updated_at":759,"id":760,"uuid":761,"content":762,"slug":859,"full_slug":860,"sort_by_date":59,"position":861,"tag_list":862,"is_startpage":24,"parent_id":752,"meta_data":59,"group_id":863,"first_published_at":758,"release_id":59,"lang":65,"path":59,"alternates":864,"default_full_slug":59,"translated_slugs":59},"Create a gift card","2026-07-17T01:16:42.156Z","2026-07-17T01:21:55.907Z","2026-07-17T01:21:55.926Z",198907503275673,"e5393955-c360-41c7-92e9-93d6612d226d",{"_uid":763,"body":764,"name":756,"image":855,"pinned":24,"summary":857,"category":320,"component":266,"related_articles":858},"e4fed85f-ea36-4251-bf1d-844ba1b8a42a",{"type":381,"content":765},[766,771,776,807,811],{"type":384,"attrs":767,"content":768},{"textAlign":59},[769],{"text":770,"type":389},"You can create a gift card directly for a customer, without them purchasing one through your store.",{"type":391,"attrs":772,"content":773},{"level":393,"textAlign":59},[774],{"text":775,"type":389},"Steps",{"type":398,"attrs":777,"content":778},{"order":400},[779,790,800],{"type":403,"content":780},[781],{"type":384,"attrs":782,"content":783},{"textAlign":59},[784,785,789],{"text":409,"type":389},{"text":411,"type":389,"marks":786},[787],{"type":414,"attrs":788},{"href":416,"uuid":59,"anchor":59,"target":59,"linktype":31},{"text":432,"type":389},{"type":403,"content":791},[792],{"type":384,"attrs":793,"content":794},{"textAlign":59},[795,796,799],{"text":540,"type":389},{"text":315,"type":389,"marks":797},[798],{"type":430},{"text":432,"type":389},{"type":403,"content":801},[802],{"type":384,"attrs":803,"content":804},{"textAlign":59},[805],{"text":806,"type":389},"Create a new gift card and set its code and balance.",{"type":391,"attrs":808,"content":809},{"level":393,"textAlign":59},[810],{"text":734,"type":389},{"type":606,"content":812},[813,828,842],{"type":403,"content":814},[815],{"type":384,"attrs":816,"content":817},{"textAlign":59},[818,820,826],{"text":819,"type":389},"Gift cards can only be created through the new Foxy admin at ",{"text":821,"type":389,"marks":822},"admin.foxy.io",[823],{"type":414,"attrs":824},{"href":825,"uuid":59,"anchor":59,"target":59,"linktype":31},"http:\u002F\u002Fadmin.foxy.io",{"text":827,"type":389}," or via the API — the legacy admin does not support gift cards.",{"type":403,"content":829},[830],{"type":384,"attrs":831,"content":832},{"textAlign":59},[833,835,841],{"text":834,"type":389},"To create a gift card programmatically, see ",{"text":836,"type":389,"marks":837},"Set up gift cards for purchase via the API",[838],{"type":414,"attrs":839},{"href":840,"uuid":59,"anchor":59,"target":59,"linktype":31},"https:\u002F\u002Ffoxy.io\u002Fhelp\u002Farticles\u002Fset-up-gift-cards-for-purchase-via-the-api",{"text":432,"type":389},{"type":403,"content":843},[844],{"type":384,"attrs":845,"content":846},{"textAlign":59},[847,849,854],{"text":848,"type":389},"If you want customers to be able to buy gift cards through your store rather than receiving one directly, see ",{"text":372,"type":389,"marks":850},[851],{"type":414,"attrs":852},{"href":853,"uuid":59,"anchor":59,"target":59,"linktype":31},"https:\u002F\u002Ffoxy.io\u002Fhelp\u002Farticles\u002Fallow-customers-to-purchase-gift-cards-on-your-store",{"text":432,"type":389},{"id":59,"alt":59,"name":13,"focus":59,"title":59,"source":59,"filename":13,"copyright":59,"fieldtype":81,"meta_data":856},{},"How to create a gift card directly for a customer in the Foxy admin.",[],"create-a-gift-card","help\u002Farticles\u002Fcreate-a-gift-card",-3560,[],"05474bdd-8017-4fa4-beeb-120bfd40ffa9",[],{"name":866,"created_at":867,"published_at":868,"updated_at":869,"id":870,"uuid":871,"content":872,"slug":976,"full_slug":977,"sort_by_date":59,"position":978,"tag_list":979,"is_startpage":24,"parent_id":752,"meta_data":59,"group_id":980,"first_published_at":868,"release_id":59,"lang":65,"path":59,"alternates":981,"default_full_slug":59,"translated_slugs":59},"Gift cards overview","2026-07-17T01:14:06.328Z","2026-07-17T01:21:55.129Z","2026-07-17T01:21:55.144Z",198906865008280,"1e46d867-d848-448d-a7d0-687f8126641c",{"_uid":873,"body":874,"name":866,"image":972,"pinned":24,"summary":974,"category":320,"component":266,"related_articles":975},"e89bd42e-0429-4a75-9b40-d770d7abe147",{"type":381,"content":875},[876,881,886,891,896,901,912,917,922,927,932,937,942,947,952,957,962,967],{"type":384,"attrs":877,"content":878},{"textAlign":59},[879],{"text":880,"type":389},"Gift cards let customers purchase or redeem stored balances that can be applied toward future orders in your store.",{"type":391,"attrs":882,"content":883},{"level":393,"textAlign":59},[884],{"text":885,"type":389},"How gift cards work",{"type":384,"attrs":887,"content":888},{"textAlign":59},[889],{"text":890,"type":389},"Gift cards are similar to coupons in a few ways. Just as a coupon defines the discount itself and the “coupon code” is what the customer enters, gift cards have “gift card codes” that the customer enters at checkout. Unlike coupon codes, however, gift card codes can carry a balance, so they can be reused until that balance reaches zero. Gift card codes also apply to shipping costs, which coupon codes do not.",{"type":384,"attrs":892,"content":893},{"textAlign":59},[894],{"text":895,"type":389},"Foxy provides options to restrict and limit gift cards, but most merchants don’t use any restrictions. Foxy also allows setting expiration dates, but “normal” gift cards in most countries, states, provinces, and regions cannot legally be made to expire. If you plan to use any restriction functionality, check the laws for the locations you sell into first.",{"type":384,"attrs":897,"content":898},{"textAlign":59},[899],{"text":900,"type":389},"A gift card in one currency cannot be used if the cart is in a different currency.",{"type":384,"attrs":902,"content":903},{"textAlign":59},[904,906,910],{"text":905,"type":389},"Gift cards can only be viewed, created, and modified through the ",{"text":411,"type":389,"marks":907},[908],{"type":414,"attrs":909},{"href":416,"uuid":59,"anchor":59,"target":59,"linktype":31},{"text":911,"type":389}," or the API — support is not available in the legacy admin.",{"type":391,"attrs":913,"content":914},{"level":393,"textAlign":59},[915],{"text":916,"type":389},"How gift card codes attach to customer accounts",{"type":384,"attrs":918,"content":919},{"textAlign":59},[920],{"text":921,"type":389},"When a customer uses a gift card code (or has one created for them) and does not check out as a guest, that gift card code is attached to their customer record. After that point, only that customer can use the code — if a different customer tries to use it, they’ll see an error. Gift card codes can also be attached to customers directly via the API.",{"type":384,"attrs":923,"content":924},{"textAlign":59},[925],{"text":926,"type":389},"Once a gift card code is attached to a customer, it’s automatically applied whenever that customer logs in at checkout.",{"type":384,"attrs":928,"content":929},{"textAlign":59},[930],{"text":931,"type":389},"Coming soon: customers will be able to attach a gift card to their account from the customer portal.",{"type":391,"attrs":933,"content":934},{"level":393,"textAlign":59},[935],{"text":936,"type":389},"Taxes, shipping, and product restrictions",{"type":384,"attrs":938,"content":939},{"textAlign":59},[940],{"text":941,"type":389},"If a gift card has a product or category restriction, but the transaction also contains items not covered by that restriction, taxes and shipping are still discounted using the gift card’s balance.",{"type":384,"attrs":943,"content":944},{"textAlign":59},[945],{"text":946,"type":389},"For example, if a cart contains a $30 shirt and $30 pants, with $6 in taxes and $10 in shipping, and the customer applies a $100 gift card that only applies to shirts, the discount applied would be $46 — the $30 shirt plus the full $6 in taxes and $10 in shipping.",{"type":391,"attrs":948,"content":949},{"level":393,"textAlign":59},[950],{"text":951,"type":389},"Gift cards and subscriptions",{"type":384,"attrs":953,"content":954},{"textAlign":59},[955],{"text":956,"type":389},"If a gift card is applied to a subscription, it continues to apply until its balance is used up. The gift card stays attached to the subscription even after the balance is exhausted — it just stops applying a discount. If more balance is later added to the gift card, it resumes applying discounts starting at the next renewal.",{"type":384,"attrs":958,"content":959},{"textAlign":59},[960],{"text":961,"type":389},"Even if a gift card reduces a subscription’s cost to $0, the customer still needs to provide a payment method at checkout. Once the gift card balance is exhausted, the customer’s saved payment method begins being charged for the subscription renewal.",{"type":391,"attrs":963,"content":964},{"level":393,"textAlign":59},[965],{"text":966,"type":389},"Accounting considerations",{"type":384,"attrs":968,"content":969},{"textAlign":59},[970],{"text":971,"type":389},"Before selling gift cards, talk to your accountant about how they affect cash versus accrual-based bookkeeping. If you sell a $100 gift card, you receive $100 now, but you also take on a $100 liability that needs to be accounted for.",{"id":59,"alt":59,"name":13,"focus":59,"title":59,"source":59,"filename":13,"copyright":59,"fieldtype":81,"meta_data":973},{},"What gift cards are, how gift card codes work, and how they interact with taxes, subscriptions, currencies, and your accounting.",[],"gift-cards-overview","help\u002Farticles\u002Fgift-cards-overview",-3550,[],"f6446551-90d5-4d2b-be8a-489eb65ff26d",[],{"name":836,"created_at":983,"published_at":984,"updated_at":985,"id":986,"uuid":987,"content":988,"slug":1156,"full_slug":1157,"sort_by_date":59,"position":1158,"tag_list":1159,"is_startpage":24,"parent_id":752,"meta_data":59,"group_id":1160,"first_published_at":984,"release_id":59,"lang":65,"path":59,"alternates":1161,"default_full_slug":59,"translated_slugs":59},"2026-07-17T01:19:20.951Z","2026-07-17T01:21:55.352Z","2026-07-17T01:21:55.367Z",198908153704091,"160d5414-88f8-4235-884d-8d3dec6d4c1d",{"_uid":989,"body":990,"name":836,"image":1152,"pinned":24,"summary":1154,"category":320,"component":266,"related_articles":1155},"9eb03d73-1bbf-480c-8a32-b5a28118a246",{"type":381,"content":991},[992,997,1001,1012,1017,1053,1057,1085,1090,1100,1122,1127,1131],{"type":384,"attrs":993,"content":994},{"textAlign":59},[995],{"text":996,"type":389},"You can enable a gift card for customer purchase and set up its recipient notification email entirely through the API, as an alternative to the admin UI.",{"type":391,"attrs":998,"content":999},{"level":393,"textAlign":59},[1000],{"text":396,"type":389},{"type":384,"attrs":1002,"content":1003},{"textAlign":59},[1004,1006,1010],{"text":1005,"type":389},"When creating a gift card via the API, include a ",{"text":1007,"type":389,"marks":1008},"provisioning_config",[1009],{"type":617},{"text":1011,"type":389}," object to allow customers to purchase it:",{"type":693,"attrs":1013,"content":1014},{"class":59},[1015],{"text":1016,"type":389},"{\n  \"name\": \"Widgets Gift Card\",\n  \"provisioning_config\": {\n    \"allow_autoprovisioning\": true,\n    \"initial_balance_max\": 100,\n    \"initial_balance_min\": 10\n  },\n  \"sku\": \"widgets\"\n}\n",{"type":606,"content":1018},[1019,1036],{"type":403,"content":1020},[1021],{"type":384,"attrs":1022,"content":1023},{"textAlign":59},[1024,1028,1030,1034],{"text":1025,"type":389,"marks":1026},"allow_autoprovisioning",[1027],{"type":617},{"text":1029,"type":389}," — set to ",{"text":1031,"type":389,"marks":1032},"false",[1033],{"type":617},{"text":1035,"type":389}," to disallow new gift cards from being purchased by customers",{"type":403,"content":1037},[1038],{"type":384,"attrs":1039,"content":1040},{"textAlign":59},[1041,1045,1047,1051],{"text":1042,"type":389,"marks":1043},"initial_balance_min",[1044],{"type":617},{"text":1046,"type":389}," \u002F ",{"text":1048,"type":389,"marks":1049},"initial_balance_max",[1050],{"type":617},{"text":1052,"type":389}," — set the minimum and maximum balance a customer can put on the gift card when purchasing",{"type":391,"attrs":1054,"content":1055},{"level":393,"textAlign":59},[1056],{"text":457,"type":389},{"type":398,"attrs":1058,"content":1059},{"order":400},[1060],{"type":403,"content":1061},[1062],{"type":384,"attrs":1063,"content":1064},{"textAlign":59},[1065,1067,1071,1073,1077,1079,1083],{"text":1066,"type":389},"Create a new email template by posting to the ",{"text":1068,"type":389,"marks":1069},"email_templates",[1070],{"type":617},{"text":1072,"type":389}," resource, including at minimum a ",{"text":1074,"type":389,"marks":1075},"description",[1076],{"type":617},{"text":1078,"type":389}," and ",{"text":1080,"type":389,"marks":1081},"subject",[1082],{"type":617},{"text":1084,"type":389},":",{"type":693,"attrs":1086,"content":1087},{"class":59},[1088],{"text":1089,"type":389},"{\n  \"description\": \"Gift Card Template\",\n  \"subject\": \"You have a gift!\"\n}\n",{"type":384,"attrs":1091,"content":1092},{"textAlign":59},[1093,1095,1099],{"text":1094,"type":389},"The API returns the new template’s URL, for example ",{"text":1096,"type":389,"marks":1097},"https:\u002F\u002F...\u002Femail_templates\u002F87992",[1098],{"type":617},{"text":432,"type":389},{"type":398,"attrs":1101,"content":1102},{"order":400},[1103],{"type":403,"content":1104},[1105],{"type":384,"attrs":1106,"content":1107},{"textAlign":59},[1108,1110,1114,1116,1120],{"text":1109,"type":389},"Associate the template with the category customers will use when purchasing the gift card. 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We'll get back to you as soon as we can, but it might take a business day. If you don't hear back from us in a timely manner, please check your spam folder to ensure our reply didn't go there.",-80,[],"2fd9fb7d-a48a-4184-acfd-30022d8d6f08","2022-09-23T20:10:45.360Z",[],{},1784253409881]