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This means any integrations you already have connected (mailing list, CRM, CMS, and similar) pick up the order automatically, and every order — regardless of channel — ends up recorded in one place.",{"type":334,"attrs":383,"content":384},{"level":336,"textAlign":59},[385],{"text":386,"type":332},"How it works",{"type":327,"attrs":388,"content":389},{"textAlign":59},[390],{"text":391,"type":332},"Once UOE is enabled and a password is set, any store admin with the password can authenticate as a customer at checkout and complete an order on their behalf. UOE supports three scenarios:",{"type":346,"content":393},[394,401,408],{"type":349,"content":395},[396],{"type":327,"attrs":397,"content":398},{"textAlign":59},[399],{"text":400,"type":332},"Placing an order for an existing customer",{"type":349,"content":402},[403],{"type":327,"attrs":404,"content":405},{"textAlign":59},[406],{"text":407,"type":332},"Placing an order for a new customer",{"type":349,"content":409},[410],{"type":327,"attrs":411,"content":412},{"textAlign":59},[413],{"text":414,"type":332},"Loading and modifying an existing subscription",{"type":327,"attrs":416,"content":417},{"textAlign":59},[418],{"text":419,"type":332},"See the related action articles for the steps for each.",{"type":334,"attrs":421,"content":422},{"level":336,"textAlign":59},[423],{"text":424,"type":332},"Security considerations",{"type":327,"attrs":426,"content":427},{"textAlign":59},[428],{"text":429,"type":332},"Using UOE can affect your PCI DSS compliance requirements, particularly if you’re handling credit card information directly. Foxy can’t provide PCI DSS consulting, but can recommend firms that specialize in it.",{"type":327,"attrs":431,"content":432},{"textAlign":59},[433],{"text":434,"type":332},"UOE also disables minFraud fraud screening for the transaction. Because minFraud scores a transaction partly on whether the customer’s IP address matches their billing information, an admin completing an order on a customer’s behalf would otherwise trigger inflated fraud scores.",{"id":59,"alt":59,"name":13,"focus":59,"title":59,"source":59,"filename":13,"copyright":59,"fieldtype":81,"meta_data":436},{},"What Unified Order Entry (UOE) is, how it lets you place orders on behalf of customers through the standard checkout, and what to consider before enabling it.","75e98c69-373f-4e36-b0eb-098ee1dd9df9",[],"unified-order-entry-overview","help\u002Farticles\u002Funified-order-entry-overview",-4150,[],2659,"a41460b4-e39f-4a10-8181-6353ce03fcea","2026-07-21T16:01:01.549Z",[],{"html":449,"sections":450,"segments":458},"\u003Cp>Unified Order Entry (UOE) lets a store admin place and complete an order on behalf of a customer, using the same checkout flow the customer would use themselves.\u003C\u002Fp>\u003Csection id=\"what-unified-order-entry-does\" data-title=\"What Unified Order Entry does\" data-title-node=\"H2\">\u003Chr class=\"my-8\" style=\"margin-left: -48px; margin-right: -40vw\">\u003Ch2 data-anchor-id=\"what-unified-order-entry-does\">What Unified Order Entry does\u003C\u002Fh2>\u003Cp>UOE is useful any time an order needs to be entered by someone other than the customer, including:\u003C\u002Fp>\u003Cul>\u003Cli>\u003Cp>Phone or fax orders\u003C\u002Fp>\u003C\u002Fli>\u003Cli>\u003Cp>Orders taken at an event\u003C\u002Fp>\u003C\u002Fli>\u003Cli>\u003Cp>Support requests to update a customer’s information\u003C\u002Fp>\u003C\u002Fli>\u003Cli>\u003Cp>Manually modifying a customer’s subscription\u003C\u002Fp>\u003C\u002Fli>\u003C\u002Ful>\u003Cp>Rather than using a separate virtual terminal, UOE runs the order through your store’s existing checkout. This means any integrations you already have connected (mailing list, CRM, CMS, and similar) pick up the order automatically, and every order — regardless of channel — ends up recorded in one place.\u003C\u002Fp>\u003C\u002Fsection>\u003Csection id=\"how-it-works\" data-title=\"How it works\" data-title-node=\"H2\">\u003Chr class=\"my-8\" style=\"margin-left: -48px; margin-right: -40vw\">\u003Ch2 data-anchor-id=\"how-it-works\">How it works\u003C\u002Fh2>\u003Cp>Once UOE is enabled and a password is set, any store admin with the password can authenticate as a customer at checkout and complete an order on their behalf. UOE supports three scenarios:\u003C\u002Fp>\u003Cul>\u003Cli>\u003Cp>Placing an order for an existing customer\u003C\u002Fp>\u003C\u002Fli>\u003Cli>\u003Cp>Placing an order for a new customer\u003C\u002Fp>\u003C\u002Fli>\u003Cli>\u003Cp>Loading and modifying an existing subscription\u003C\u002Fp>\u003C\u002Fli>\u003C\u002Ful>\u003Cp>See the related action articles for the steps for each.\u003C\u002Fp>\u003C\u002Fsection>\u003Csection id=\"security-considerations\" data-title=\"Security considerations\" data-title-node=\"H2\">\u003Chr class=\"my-8\" style=\"margin-left: -48px; margin-right: -40vw\">\u003Ch2 data-anchor-id=\"security-considerations\">Security considerations\u003C\u002Fh2>\u003Cp>Using UOE can affect your PCI DSS compliance requirements, particularly if you’re handling credit card information directly. Foxy can’t provide PCI DSS consulting, but can recommend firms that specialize in it.\u003C\u002Fp>\u003Cp>UOE also disables minFraud fraud screening for the transaction. Because minFraud scores a transaction partly on whether the customer’s IP address matches their billing information, an admin completing an order on a customer’s behalf would otherwise trigger inflated fraud scores.\u003C\u002Fp>\u003C\u002Fsection>",[451,454,456],{"id":452,"title":339,"level":453},"what-unified-order-entry-does","H2",{"id":455,"title":386,"level":453},"how-it-works",{"id":457,"title":424,"level":453},"security-considerations",[459],{"type":460,"content":461},"html","\u003Cp>Unified Order Entry (UOE) lets a store admin place and complete an order on behalf of a customer, using the same checkout flow the customer would use themselves.\u003C\u002Fp>\u003Ch2>What Unified Order Entry does\u003C\u002Fh2>\u003Cp>UOE is useful any time an order needs to be entered by someone other than the customer, including:\u003C\u002Fp>\u003Cul>\u003Cli>\u003Cp>Phone or fax orders\u003C\u002Fp>\u003C\u002Fli>\u003Cli>\u003Cp>Orders taken at an event\u003C\u002Fp>\u003C\u002Fli>\u003Cli>\u003Cp>Support requests to update a customer’s information\u003C\u002Fp>\u003C\u002Fli>\u003Cli>\u003Cp>Manually modifying a customer’s subscription\u003C\u002Fp>\u003C\u002Fli>\u003C\u002Ful>\u003Cp>Rather than using a separate virtual terminal, UOE runs the order through your store’s existing checkout. This means any integrations you already have connected (mailing list, CRM, CMS, and similar) pick up the order automatically, and every order — regardless of channel — ends up recorded in one place.\u003C\u002Fp>\u003Ch2>How it works\u003C\u002Fh2>\u003Cp>Once UOE is enabled and a password is set, any store admin with the password can authenticate as a customer at checkout and complete an order on their behalf. UOE supports three scenarios:\u003C\u002Fp>\u003Cul>\u003Cli>\u003Cp>Placing an order for an existing customer\u003C\u002Fp>\u003C\u002Fli>\u003Cli>\u003Cp>Placing an order for a new customer\u003C\u002Fp>\u003C\u002Fli>\u003Cli>\u003Cp>Loading and modifying an existing subscription\u003C\u002Fp>\u003C\u002Fli>\u003C\u002Ful>\u003Cp>See the related action articles for the steps for each.\u003C\u002Fp>\u003Ch2>Security considerations\u003C\u002Fh2>\u003Cp>Using UOE can affect your PCI DSS compliance requirements, particularly if you’re handling credit card information directly. Foxy can’t provide PCI DSS consulting, but can recommend firms that specialize in it.\u003C\u002Fp>\u003Cp>UOE also disables minFraud fraud screening for the transaction. Because minFraud scores a transaction partly on whether the customer’s IP address matches their billing information, an admin completing an order on a customer’s behalf would otherwise trigger inflated fraud scores.\u003C\u002Fp>",{"name":463,"created_at":464,"published_at":465,"updated_at":466,"id":467,"uuid":47,"content":468,"slug":48,"full_slug":48,"sort_by_date":59,"position":648,"tag_list":649,"is_startpage":24,"parent_id":59,"meta_data":59,"group_id":650,"first_published_at":651,"release_id":59,"lang":65,"path":59,"alternates":652,"default_full_slug":59,"translated_slugs":59},"Contact","2022-09-23T19:56:58.957Z","2025-05-08T18:24:40.382Z","2025-05-08T18:24:40.392Z",3138,{"seo":469,"_uid":472,"title":473,"action":474,"fields":475,"method":624,"columns":625,"subtitle":639,"component":48,"button_text":645,"submit_title":646,"submit_subtitle":647},{"_uid":470,"title":463,"plugin":471,"description":13},"24ff7574-3bcc-48d2-85b5-e529dfea1cc4","meta-fields","8f54f1da-9d8f-49b2-89e7-840e886491cb","We're here to help.","https:\u002F\u002Fusebasin.com\u002Ff\u002F029f48d65402",[476,481,485,595,598,603,618],{"_uid":477,"name":478,"type":332,"label":479,"options":13,"required":33,"component":480,"placeholder":13},"9a70b226-2036-4f90-a052-b3efa61c5896","name","Name","form___field",{"_uid":482,"name":483,"type":483,"label":484,"options":13,"required":33,"component":480,"placeholder":13},"86ba35be-ff43-4a28-8633-14052a8f6622","email","Email Address",{"_uid":486,"name":487,"type":488,"label":489,"options":490,"required":33,"component":480,"conditions":491,"placeholder":13},"3f827475-492c-4f97-aa1e-2386ac263b6c","topic","select","Topic","Presales, Support, Billing, Partnerships, Order Enquiry, Other",[492,549,559,566,574,582,588],{"_uid":493,"equals":494,"fields":495,"component":548},"e21d97dd-e68e-4fa6-ba97-bc40f3041dde","Order Enquiry",[496],{"_uid":497,"body":498,"type":546,"title":13,"component":547},"b64992bc-6d53-48b8-b7a0-d81e5a062e50",{"type":324,"content":499},[500],{"type":327,"content":501},[502,504,512,514,516,517,522,524,529,537,539,544],{"text":503,"type":332},"We are ",{"text":505,"type":332,"marks":506},"Foxy.io",[507],{"type":508,"attrs":509},"link",{"href":510,"uuid":59,"anchor":59,"custom":511,"target":59,"linktype":31},"http:\u002F\u002FFoxy.io",{},{"text":513,"type":332},", an ecommerce platform powering ecommerce for other merchants. We do not sell products, and are unable to assist with questions about order statuses or refunds for any merchants using our platform. Please contact the merchant you ordered from for assistance. If you’d like to report a store using Foxy for fraudulent practices, please select ‘other’ in the subject.",{"type":515},"hard_break",{"type":515},{"text":518,"type":332,"marks":519},"NOTE:",[520],{"type":521},"bold",{"text":523,"type":332}," We are ",{"text":525,"type":332,"marks":526},"not ",[527],{"type":528},"italic",{"text":530,"type":332,"marks":531},"Foxy.in",[532,536],{"type":508,"attrs":533},{"href":534,"uuid":59,"anchor":59,"custom":535,"target":59,"linktype":31},"http:\u002F\u002FFoxy.in",{},{"type":528},{"text":538,"type":332},". 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We'll get back to you as soon as we can, but it might take a business day. If you don't hear back from us in a timely manner, please check your spam folder to ensure our reply didn't go there.",-80,[],"2fd9fb7d-a48a-4184-acfd-30022d8d6f08","2022-09-23T20:10:45.360Z",[],[288,654],{"name":655,"created_at":656,"published_at":657,"updated_at":658,"id":659,"uuid":438,"content":660,"slug":673,"full_slug":674,"sort_by_date":59,"position":675,"tag_list":676,"is_startpage":24,"parent_id":310,"meta_data":59,"group_id":677,"first_published_at":657,"release_id":59,"lang":65,"path":59,"alternates":678,"default_full_slug":59,"translated_slugs":59},"Unified Order Entry","2026-07-21T15:41:49.929Z","2026-07-21T15:42:13.640Z","2026-07-21T15:42:13.649Z",200535695123055,{"_uid":661,"icon":13,"name":655,"type":662,"pinned":24,"summary":663,"category":13,"component":297,"blog_posts":664,"icon_custom":665,"case_studies":667,"faq_sections":668,"featured_guides":669,"mailbox_category":13,"featured_articles":670,"featured_blog_posts":671,"featured_case_studies":672},"db69accd-a8c8-4bdc-ad96-95b0ae0342ac","simple","How to place and complete orders on behalf of your customers using Unified Order Entry (UOE), including setup, security considerations, and modifying subscriptions.",[],{"id":59,"alt":59,"name":13,"focus":59,"title":59,"source":59,"filename":13,"copyright":59,"fieldtype":81,"meta_data":666},{},[],[],[],[],[],[],"unified-order-entry","help\u002Fcategories\u002Funified-order-entry",-830,[],"64a74674-68be-43e4-8e1b-bc613a206afe",[],{},1784651804735]