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",{"text":347,"type":325,"marks":348},"Foxy admin",[349],{"type":350,"attrs":351},"link",{"href":352,"uuid":55,"anchor":55,"target":55,"linktype":31},"https:\u002F\u002Fadmin.foxy.io",{"text":354,"type":325}," and open ",{"text":356,"type":325,"marks":357},"Transactions",[358],{"type":359},"bold",{"text":361,"type":325},".",{"type":339,"content":363},[364],{"type":320,"attrs":365,"content":366},{"textAlign":55},[367],{"text":368,"type":325},"Click the folder icon at the top of the page to create your first folder. Give it a name and pick a color.",{"type":339,"content":370},[371],{"type":320,"attrs":372,"content":373},{"textAlign":55},[374],{"text":375,"type":325},"Create more folders the same way. Once folders exist, they appear in the admin navigation under Transactions.",{"type":339,"content":377},[378],{"type":320,"attrs":379,"content":380},{"textAlign":55},[381],{"text":382,"type":325},"Manage folders from that listing: sort them into any order, modify names and colors, or remove folders you no longer need.",{"type":339,"content":384},[385],{"type":320,"attrs":386,"content":387},{"textAlign":55},[388],{"text":389,"type":325},"Move transactions between folders as they progress through your workflow.",{"type":327,"attrs":391,"content":392},{"level":329,"textAlign":55},[393],{"text":394,"type":325},"Notes",{"type":396,"content":397},"bullet_list",[398,405,412],{"type":339,"content":399},[400],{"type":320,"attrs":401,"content":402},{"textAlign":55},[403],{"text":404,"type":325},"You can route all new transactions into a specific folder so unprocessed orders start in one place.",{"type":339,"content":406},[407],{"type":320,"attrs":408,"content":409},{"textAlign":55},[410],{"text":411,"type":325},"Moving a transaction into a folder can trigger an automation through the transaction log webhook — for example, moving an order to Shipped can send the customer an email or text via Foxy Automations, Make, or Zapier.",{"type":339,"content":413},[414],{"type":320,"attrs":415,"content":416},{"textAlign":55},[417,419,425],{"text":418,"type":325},"To find transactions across folders, see ",{"text":420,"type":325,"marks":421},"Filtering transactions",[422],{"type":350,"attrs":423},{"href":424,"uuid":55,"anchor":55,"target":55,"linktype":31},"https:\u002F\u002Ffoxy.io\u002Fhelp\u002Farticles\u002Ffiltering-transactions",{"text":361,"type":325},{"id":55,"alt":55,"name":13,"focus":55,"title":55,"source":55,"filename":13,"copyright":55,"fieldtype":77,"meta_data":427},{},"Streamline transaction management with folders.",[430],"8af943be-0d7f-4add-8cde-b9e2495686ae","transaction-folders","help\u002Farticles\u002Ftransaction-folders",-1350,[],2659,"0cd404a7-2805-4494-b11c-225de38414ca","2025-06-10T21:08:10.070Z",[],{"html":440,"sections":441,"segments":447},"\u003Cp>Folders organize your transactions in the Foxy admin — group them by workflow stage, fulfillment status, or anything else you need, instead of working from one long list.\u003C\u002Fp>\u003Csection id=\"steps\" data-title=\"Steps\" data-title-node=\"H2\">\u003Chr class=\"my-8\" style=\"margin-left: -48px; margin-right: -40vw\">\u003Ch2 data-anchor-id=\"steps\">Steps\u003C\u002Fh2>\u003Col class=\"step step-icon-sm step-dashed step-border-last-0 mt-3\">\u003Cli class=\"step-item\">\u003Cdiv class=\"step-content-wrapper\">\u003Cspan class=\"step-icon step-icon-soft-primary\">1\u003C\u002Fspan>\u003Cdiv class=\"w-100 overflow-hidden\">\u003Cdiv class=\"step-content mt-2\">\u003Cp>Go to the \u003Ca href=\"https:\u002F\u002Fadmin.foxy.io\" class=\"\">Foxy admin\u003C\u002Fa> and open \u003Cstrong>Transactions\u003C\u002Fstrong>.\u003C\u002Fp>\u003C\u002Fdiv>\u003C\u002Fdiv>\u003C\u002Fdiv>\u003C\u002Fli>\u003Cli class=\"step-item\">\u003Cdiv class=\"step-content-wrapper\">\u003Cspan class=\"step-icon step-icon-soft-primary\">2\u003C\u002Fspan>\u003Cdiv class=\"w-100 overflow-hidden\">\u003Cdiv class=\"step-content mt-2\">\u003Cp>Click the folder icon at the top of the page to create your first folder. Give it a name and pick a color.\u003C\u002Fp>\u003C\u002Fdiv>\u003C\u002Fdiv>\u003C\u002Fdiv>\u003C\u002Fli>\u003Cli class=\"step-item\">\u003Cdiv class=\"step-content-wrapper\">\u003Cspan class=\"step-icon step-icon-soft-primary\">3\u003C\u002Fspan>\u003Cdiv class=\"w-100 overflow-hidden\">\u003Cdiv class=\"step-content mt-2\">\u003Cp>Create more folders the same way. Once folders exist, they appear in the admin navigation under Transactions.\u003C\u002Fp>\u003C\u002Fdiv>\u003C\u002Fdiv>\u003C\u002Fdiv>\u003C\u002Fli>\u003Cli class=\"step-item\">\u003Cdiv class=\"step-content-wrapper\">\u003Cspan class=\"step-icon step-icon-soft-primary\">4\u003C\u002Fspan>\u003Cdiv class=\"w-100 overflow-hidden\">\u003Cdiv class=\"step-content mt-2\">\u003Cp>Manage folders from that listing: sort them into any order, modify names and colors, or remove folders you no longer need.\u003C\u002Fp>\u003C\u002Fdiv>\u003C\u002Fdiv>\u003C\u002Fdiv>\u003C\u002Fli>\u003Cli class=\"step-item\">\u003Cdiv class=\"step-content-wrapper\">\u003Cspan class=\"step-icon step-icon-soft-primary\">5\u003C\u002Fspan>\u003Cdiv class=\"w-100 overflow-hidden\">\u003Cdiv class=\"step-content mt-2\">\u003Cp>Move transactions between folders as they progress through your workflow.\u003C\u002Fp>\u003C\u002Fdiv>\u003C\u002Fdiv>\u003C\u002Fdiv>\u003C\u002Fli>\u003C\u002Fol>\u003C\u002Fsection>\u003Csection id=\"notes\" data-title=\"Notes\" data-title-node=\"H2\">\u003Chr class=\"my-8\" style=\"margin-left: -48px; margin-right: -40vw\">\u003Ch2 data-anchor-id=\"notes\">Notes\u003C\u002Fh2>\u003Cul>\u003Cli>\u003Cp>You can route all new transactions into a specific folder so unprocessed orders start in one place.\u003C\u002Fp>\u003C\u002Fli>\u003Cli>\u003Cp>Moving a transaction into a folder can trigger an automation through the transaction log webhook — for example, moving an order to Shipped can send the customer an email or text via Foxy Automations, Make, or Zapier.\u003C\u002Fp>\u003C\u002Fli>\u003Cli>\u003Cp>To find transactions across folders, see \u003Ca href=\"https:\u002F\u002Ffoxy.io\u002Fhelp\u002Farticles\u002Ffiltering-transactions\" class=\"\">Filtering transactions\u003C\u002Fa>.\u003C\u002Fp>\u003C\u002Fli>\u003C\u002Ful>\u003C\u002Fsection>",[442,445],{"id":443,"title":332,"level":444},"steps","H2",{"id":446,"title":394,"level":444},"notes",[448],{"type":449,"content":450},"html","\u003Cp>Folders organize your transactions in the Foxy admin — group them by workflow stage, fulfillment status, or anything else you need, instead of working from one long list.\u003C\u002Fp>\u003Ch2>Steps\u003C\u002Fh2>\u003Col order=\"1\">\u003Cli>\u003Cp>Go to the \u003Ca href=\"https:\u002F\u002Fadmin.foxy.io\" class=\"\">Foxy admin\u003C\u002Fa> and open \u003Cstrong>Transactions\u003C\u002Fstrong>.\u003C\u002Fp>\u003C\u002Fli>\u003Cli>\u003Cp>Click the folder icon at the top of the page to create your first folder. Give it a name and pick a color.\u003C\u002Fp>\u003C\u002Fli>\u003Cli>\u003Cp>Create more folders the same way. Once folders exist, they appear in the admin navigation under Transactions.\u003C\u002Fp>\u003C\u002Fli>\u003Cli>\u003Cp>Manage folders from that listing: sort them into any order, modify names and colors, or remove folders you no longer need.\u003C\u002Fp>\u003C\u002Fli>\u003Cli>\u003Cp>Move transactions between folders as they progress through your workflow.\u003C\u002Fp>\u003C\u002Fli>\u003C\u002Fol>\u003Ch2>Notes\u003C\u002Fh2>\u003Cul>\u003Cli>\u003Cp>You can route all new transactions into a specific folder so unprocessed orders start in one place.\u003C\u002Fp>\u003C\u002Fli>\u003Cli>\u003Cp>Moving a transaction into a folder can trigger an automation through the transaction log webhook — for example, moving an order to Shipped can send the customer an email or text via Foxy Automations, Make, or Zapier.\u003C\u002Fp>\u003C\u002Fli>\u003Cli>\u003Cp>To find transactions across folders, see \u003Ca href=\"https:\u002F\u002Ffoxy.io\u002Fhelp\u002Farticles\u002Ffiltering-transactions\" class=\"\">Filtering transactions\u003C\u002Fa>.\u003C\u002Fp>\u003C\u002Fli>\u003C\u002Ful>",{"name":452,"created_at":453,"published_at":454,"updated_at":455,"id":456,"uuid":42,"content":457,"slug":43,"full_slug":43,"sort_by_date":55,"position":635,"tag_list":636,"is_startpage":24,"parent_id":55,"meta_data":55,"group_id":637,"first_published_at":638,"release_id":55,"lang":61,"path":55,"alternates":639,"default_full_slug":55,"translated_slugs":55},"Contact","2022-09-23T19:56:58.957Z","2025-05-08T18:24:40.382Z","2025-05-08T18:24:40.392Z",3138,{"seo":458,"_uid":461,"title":462,"action":463,"fields":464,"method":611,"columns":612,"subtitle":626,"component":43,"button_text":632,"submit_title":633,"submit_subtitle":634},{"_uid":459,"title":452,"plugin":460,"description":13},"24ff7574-3bcc-48d2-85b5-e529dfea1cc4","meta-fields","8f54f1da-9d8f-49b2-89e7-840e886491cb","We're here to help.","https:\u002F\u002Fusebasin.com\u002Ff\u002F029f48d65402",[465,470,474,582,585,590,605],{"_uid":466,"name":467,"type":325,"label":468,"options":13,"required":33,"component":469,"placeholder":13},"9a70b226-2036-4f90-a052-b3efa61c5896","name","Name","form___field",{"_uid":471,"name":472,"type":472,"label":473,"options":13,"required":33,"component":469,"placeholder":13},"86ba35be-ff43-4a28-8633-14052a8f6622","email","Email Address",{"_uid":475,"name":476,"type":477,"label":478,"options":479,"required":33,"component":469,"conditions":480,"placeholder":13},"3f827475-492c-4f97-aa1e-2386ac263b6c","topic","select","Topic","Presales, Support, Billing, Partnerships, Order Enquiry, Other",[481,536,546,553,561,569,575],{"_uid":482,"equals":483,"fields":484,"component":535},"e21d97dd-e68e-4fa6-ba97-bc40f3041dde","Order Enquiry",[485],{"_uid":486,"body":487,"type":533,"title":13,"component":534},"b64992bc-6d53-48b8-b7a0-d81e5a062e50",{"type":317,"content":488},[489],{"type":320,"content":490},[491,493,500,502,504,505,509,511,516,524,526,531],{"text":492,"type":325},"We are ",{"text":494,"type":325,"marks":495},"Foxy.io",[496],{"type":350,"attrs":497},{"href":498,"uuid":55,"anchor":55,"custom":499,"target":55,"linktype":31},"http:\u002F\u002FFoxy.io",{},{"text":501,"type":325},", an ecommerce platform powering ecommerce for other merchants. We do not sell products, and are unable to assist with questions about order statuses or refunds for any merchants using our platform. Please contact the merchant you ordered from for assistance. If you’d like to report a store using Foxy for fraudulent practices, please select ‘other’ in the subject.",{"type":503},"hard_break",{"type":503},{"text":506,"type":325,"marks":507},"NOTE:",[508],{"type":359},{"text":510,"type":325}," We are ",{"text":512,"type":325,"marks":513},"not ",[514],{"type":515},"italic",{"text":517,"type":325,"marks":518},"Foxy.in",[519,523],{"type":350,"attrs":520},{"href":521,"uuid":55,"anchor":55,"custom":522,"target":55,"linktype":31},"http:\u002F\u002FFoxy.in",{},{"type":515},{"text":525,"type":325},". We are not in any way affiliated with ",{"text":517,"type":325,"marks":527},[528],{"type":350,"attrs":529},{"href":521,"uuid":55,"anchor":55,"custom":530,"target":55,"linktype":31},{},{"text":532,"type":325},", and cannot help in any way with your order from that website.","danger","global___alert","form___condition",{"_uid":537,"equals":538,"fields":539,"component":535},"8765c3e1-25cf-44aa-b8ea-fc6094acf9c3","Presales",[540],{"_uid":541,"name":542,"type":543,"label":13,"options":13,"required":24,"component":469,"conditions":544,"placeholder":13,"default_value":545},"cf464f8e-d643-4f6e-af29-d3abffaf7380","department_email_address","hidden",[],"hello@foxy.io",{"_uid":547,"equals":204,"fields":548,"component":535},"4007b6d8-77e5-421d-bd1e-6f336dd853fb",[549],{"_uid":550,"name":542,"type":543,"label":13,"options":13,"required":24,"component":469,"conditions":551,"placeholder":13,"default_value":552},"7b4c6aa5-a68c-45e0-9ce1-0a36af10c0c2",[],"help@foxy.io",{"_uid":554,"equals":555,"fields":556,"component":535},"1dbb8f11-613d-43cd-9e09-1b94f6e19219","Billing",[557],{"_uid":558,"name":542,"type":543,"label":13,"options":13,"required":24,"component":469,"conditions":559,"placeholder":13,"default_value":560},"a0ac0d1b-bc4f-4a6c-a682-581d450b0b73",[],"help+billing@foxy.io",{"_uid":562,"equals":563,"fields":564,"component":535},"a0a53a50-7172-4a29-ba58-181e38874e12","Partnerships",[565],{"_uid":566,"name":542,"type":543,"label":13,"options":13,"required":24,"component":469,"conditions":567,"placeholder":13,"default_value":568},"7aa011d9-f374-4aed-b5a5-929b54aaf152",[],"partners@foxy.io",{"_uid":570,"equals":483,"fields":571,"component":535},"a4cd431f-25d5-41c7-bfdc-02c908c8fb47",[572],{"_uid":573,"name":542,"type":543,"label":13,"options":13,"required":24,"component":469,"conditions":574,"placeholder":13,"default_value":545},"f5d52168-d6ae-451b-94ee-2ced1cbd28ad",[],{"_uid":576,"equals":577,"fields":578,"component":535},"25aba1ed-eb41-4bbc-aa89-f7a7167ea86e","Other",[579],{"_uid":580,"name":542,"type":543,"label":13,"options":13,"required":24,"component":469,"conditions":581,"placeholder":13,"default_value":545},"f40dfaef-c203-4b71-bf4e-e1b43cef192b",[],{"_uid":583,"component":584},"e9c53a05-f40a-4510-aaf8-bc072a235a0c","form___subject",{"_uid":586,"name":587,"type":588,"label":589,"options":13,"required":33,"component":469,"placeholder":13},"a4c4d385-fff4-4978-99fb-b68cfea623d6","message","textarea","Message",{"_uid":591,"name":592,"type":477,"label":593,"options":594,"required":33,"component":469,"conditions":595,"placeholder":13},"8a3c9f85-f438-427d-9c7a-d7b295a14b5b","existing_user","Are you an existing user?","No, Yes",[596],{"_uid":597,"equals":598,"fields":599,"component":535},"115933d6-262a-4b59-8fa8-579c5ad73de1","Yes",[600],{"_uid":601,"name":602,"type":325,"label":603,"options":13,"required":33,"component":469,"conditions":604,"placeholder":13},"44b6ff23-98f0-4e95-b7f5-c23e06415c2d","subdomain","Store Subdomain",[],{"_uid":606,"name":607,"type":477,"label":608,"options":609,"required":33,"component":469,"conditions":610,"placeholder":13},"922a5cef-3af2-4113-8855-36c7910e3ee3","user_type","What type of user are you?","Developer, Designer, Merchant",[],"POST",[613],{"_uid":614,"text":615,"title":624,"component":625},"7323b90d-a93a-4bf1-baa9-20d0b7ead61b",{"type":317,"content":616},[617],{"type":320,"content":618},[619,621,622],{"text":620,"type":325},"855.369.9227",{"type":503},{"text":623,"type":325},"9:30am-6pm Central M-F","Pre-sales, Sales, & Partnerships","contact___footer_column",{"type":317,"content":627},[628],{"type":320,"content":629},[630],{"text":631,"type":325},"Get in touch to get help from our friendly support team.","Submit","Success!","Your email has been received. We'll get back to you as soon as we can, but it might take a business day. If you don't hear back from us in a timely manner, please check your spam folder to ensure our reply didn't go there.",-80,[],"2fd9fb7d-a48a-4184-acfd-30022d8d6f08","2022-09-23T20:10:45.360Z",[],[281,641],{"name":356,"created_at":642,"published_at":643,"updated_at":644,"id":645,"uuid":430,"content":646,"slug":661,"full_slug":662,"sort_by_date":55,"position":663,"tag_list":664,"is_startpage":24,"parent_id":303,"meta_data":55,"group_id":665,"first_published_at":666,"release_id":55,"lang":61,"path":55,"alternates":667,"default_full_slug":55,"translated_slugs":55},"2023-01-19T16:33:41.225Z","2026-08-12T21:58:46.506Z","2026-08-12T21:58:46.524Z",28252,{"_uid":647,"icon":648,"name":356,"type":649,"guides":650,"pinned":24,"summary":651,"category":13,"component":290,"blog_posts":652,"content_hub":24,"icon_custom":653,"case_studies":654,"faq_sections":655,"help_articles":656,"featured_guides":657,"mailbox_category":13,"featured_articles":658,"featured_blog_posts":659,"featured_case_studies":660},"ff748cdb-59bc-4151-9b21-9d887cc352fe","fa-receipt","simple",[],"Manage & modify transactions, issue voids & refunds, and more.",[],{"id":55,"alt":55,"name":13,"focus":55,"title":55,"filename":13,"copyright":55,"fieldtype":77},[],[],[],[],[],[],[],"transactions","help\u002Fcategories\u002Ftransactions",40,[],"cc10ead5-3461-4d63-96fa-8e8943d977cb","2023-01-19T17:25:34.693Z",[],{},1789508685581]