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charged",{"type":349,"content":556},[557],{"type":327,"attrs":558,"content":559},{"textAlign":59},[560],{"text":561,"type":332},"Review your gateway’s fraud controls and default settings",{"type":349,"content":563},[564],{"type":327,"attrs":565,"content":566},{"textAlign":59},[567],{"text":568,"type":332},"If necessary, turn off your gateway’s CSC (CVV2\u002FCSC2\u002FCID) requirement — CSCs can’t be stored, so they aren’t sent for subscription charges or saved cards",{"type":327,"attrs":570,"content":571},{"textAlign":59},[572],{"text":573,"type":332,"marks":574},"Merchant account",[575],{"type":389},{"type":346,"content":577},[578,585,592],{"type":349,"content":579},[580],{"type":327,"attrs":581,"content":582},{"textAlign":59},[583],{"text":584,"type":332},"Run a few live transactions to confirm funds move from your gateway to your merchant account without issues",{"type":349,"content":586},[587],{"type":327,"attrs":588,"content":589},{"textAlign":59},[590],{"text":591,"type":332},"Check for default settings or fraud controls on the merchant account side",{"type":349,"content":593},[594],{"type":327,"attrs":595,"content":596},{"textAlign":59},[597],{"text":598,"type":332},"Confirm you know how to refund a transaction",{"type":327,"attrs":600,"content":601},{"textAlign":59},[602,606],{"text":603,"type":332,"marks":604},"Downloadable products",[605],{"type":389},{"text":607,"type":332}," (if applicable)",{"type":346,"content":609},[610,617],{"type":349,"content":611},[612],{"type":327,"attrs":613,"content":614},{"textAlign":59},[615],{"text":616,"type":332},"Confirm files uncompress correctly on Windows, Mac, and Linux",{"type":349,"content":618},[619],{"type":327,"attrs":620,"content":621},{"textAlign":59},[622],{"text":623,"type":332},"Confirm files are usable and not corrupted",{"type":327,"attrs":625,"content":626},{"textAlign":59},[627],{"text":628,"type":332,"marks":629},"Subscriptions",[630],{"type":389},{"type":346,"content":632},[633,640,647],{"type":349,"content":634},[635],{"type":327,"attrs":636,"content":637},{"textAlign":59},[638],{"text":639,"type":332},"Run a real subscription on your live gateway with your own card, set to a 1-day cycle so you don’t have to wait for it to renew",{"type":349,"content":641},[642],{"type":327,"attrs":643,"content":644},{"textAlign":59},[645],{"text":646,"type":332},"Turn off any CSC requirement on your gateway — CSCs aren’t sent on subscription renewals (other than the first charge, unless it’s set for a future date)",{"type":349,"content":648},[649],{"type":327,"attrs":650,"content":651},{"textAlign":59},[652],{"text":653,"type":332},"Watch your error log in the Foxy admin while you test",{"type":327,"attrs":655,"content":656},{"textAlign":59},[657],{"text":658,"type":332,"marks":659},"Third-party, webhook, and API integrations",[660],{"type":389},{"type":346,"content":662},[663,670,677],{"type":349,"content":664},[665],{"type":327,"attrs":666,"content":667},{"textAlign":59},[668],{"text":669,"type":332},"Confirm integrations are working and receiving the data you expect",{"type":349,"content":671},[672],{"type":327,"attrs":673,"content":674},{"textAlign":59},[675],{"text":676,"type":332},"If you’re using webhooks, confirm you’re only acting on the events you intend to, and that you’re handling (or intentionally ignoring) any pending statuses your gateway sends",{"type":349,"content":678},[679],{"type":327,"attrs":680,"content":681},{"textAlign":59},[682],{"text":683,"type":332},"Test integrations more than you think you need to",{"type":327,"attrs":685,"content":686},{"textAlign":59},[687],{"text":688,"type":332,"marks":689},"Fulfillment and business processes",[690],{"type":389},{"type":346,"content":692},[693,700,707,714,721],{"type":349,"content":694},[695],{"type":327,"attrs":696,"content":697},{"textAlign":59},[698],{"text":699,"type":332},"Decide what happens when an order comes in: who’s notified, and what’s the backup if they’re on vacation or their computer is down? A distribution list is more reliable than a single person’s inbox",{"type":349,"content":701},[702],{"type":327,"attrs":703,"content":704},{"textAlign":59},[705],{"text":706,"type":332},"Map out the path from order to shipment to follow-up, with clear ownership at each step",{"type":349,"content":708},[709],{"type":327,"attrs":710,"content":711},{"textAlign":59},[712],{"text":713,"type":332},"Decide who handles problem orders, and who has authority to void a transaction",{"type":349,"content":715},[716],{"type":327,"attrs":717,"content":718},{"textAlign":59},[719],{"text":720,"type":332},"Keep track of who has access to the gateway, merchant account, bank account, Foxy admin, and any third-party services — and keep those credentials secure",{"type":349,"content":722},[723],{"type":327,"attrs":724,"content":725},{"textAlign":59},[726],{"text":727,"type":332},"Decide what verification happens on an order before it ships, and what fraud checks you run on your end",{"type":334,"attrs":729,"content":730},{"level":336,"textAlign":59},[731],{"text":732,"type":332},"Notes",{"type":346,"content":734},[735],{"type":349,"content":736},[737],{"type":327,"attrs":738,"content":739},{"textAlign":59},[740],{"text":741,"type":332},"This list isn’t exhaustive — add to it as you find gaps specific to your store.",{"id":59,"alt":59,"name":13,"focus":59,"title":59,"source":59,"filename":13,"copyright":59,"fieldtype":81,"meta_data":743},{},"A pre-launch checklist for testing your cart, checkout, receipts, shipping, taxes, payment gateway, and other systems before you launch your Foxy store.",[746],"24c4e979-f143-4ea7-abb2-005358b6fdef",[],"test-your-store-using-these-best-practices","help\u002Farticles\u002Ftest-your-store-using-these-best-practices",-4730,[],2659,"6b45a009-ffe2-454f-90ea-bf39682e1d8c",[],{"html":756,"sections":757,"segments":765},"\u003Cp>Before you launch, test every part of your store — not just the checkout button. A typical transaction touches many systems you don’t fully control: your website, Foxy, your shipping carrier, your payment gateway, your customer’s bank, your merchant account, email delivery, any third-party integrations, and the person fulfilling the order. Testing thoroughly before launch catches problems while they’re still cheap to fix.\u003C\u002Fp>\u003Csection id=\"who-should-test\" data-title=\"Who should test\" data-title-node=\"H2\">\u003Chr class=\"my-8\" style=\"margin-left: -48px; margin-right: -40vw\">\u003Ch2 data-anchor-id=\"who-should-test\">Who should test\u003C\u002Fh2>\u003Cp>The more people testing, the more issues you’ll catch before customers do:\u003C\u002Fp>\u003Cul>\u003Cli>\u003Cp>You, your employees, and your coworkers\u003C\u002Fp>\u003C\u002Fli>\u003Cli>\u003Cp>Your client or store owner, and their team\u003C\u002Fp>\u003C\u002Fli>\u003Cli>\u003Cp>People unfamiliar with the system — they’ll do things you didn’t expect\u003C\u002Fp>\u003C\u002Fli>\u003Cli>\u003Cp>Anyone else willing to click through a test order\u003C\u002Fp>\u003C\u002Fli>\u003C\u002Ful>\u003C\u002Fsection>\u003Csection id=\"what-to-test\" data-title=\"What to test\" data-title-node=\"H2\">\u003Chr class=\"my-8\" style=\"margin-left: -48px; margin-right: -40vw\">\u003Ch2 data-anchor-id=\"what-to-test\">What to test\u003C\u002Fh2>\u003Cp>\u003Cstrong>Add-to-cart links and forms\u003C\u002Fstrong> (on every page that uses them)\u003C\u002Fp>\u003Cul>\u003Cli>\u003Cp>Confirm input is validated — check what happens if a customer enters a quote, apostrophe, line break, or other special character into a field, especially if those links or forms are generated by a CMS\u003C\u002Fp>\u003C\u002Fli>\u003C\u002Ful>\u003Cp>\u003Cstrong>Cart and checkout templates\u003C\u002Fstrong>\u003C\u002Fp>\u003Cul>\u003Cli>\u003Cp>All the browsers your customers are likely to use\u003C\u002Fp>\u003C\u002Fli>\u003Cli>\u003Cp>Orders with a separate shipping address\u003C\u002Fp>\u003C\u002Fli>\u003Cli>\u003Cp>Orders from different countries, and from different regions within your own country\u003C\u002Fp>\u003C\u002Fli>\u003C\u002Ful>\u003Cp>\u003Cstrong>Receipt template\u003C\u002Fstrong>\u003C\u002Fp>\u003Cul>\u003Cli>\u003Cp>This one gets skipped more than any other — don’t forget it\u003C\u002Fp>\u003C\u002Fli>\u003C\u002Ful>\u003Cp>\u003Cstrong>Receipt emails\u003C\u002Fstrong>\u003C\u002Fp>\u003Cul>\u003Cli>\u003Cp>Confirm receipts actually arrive at the expected inbox\u003C\u002Fp>\u003C\u002Fli>\u003Cli>\u003Cp>If you have DMARC configured for your store’s email domain, set Foxy’s email DNS option so receipts aren’t quarantined or blocked\u003C\u002Fp>\u003C\u002Fli>\u003C\u002Ful>\u003Cp>\u003Cstrong>Shipping\u003C\u002Fstrong>\u003C\u002Fp>\u003Cul>\u003Cli>\u003Cp>Confirm every shipping method you offer is actually available in all the states or provinces you sell to (some express options aren’t available everywhere)\u003C\u002Fp>\u003C\u002Fli>\u003Cli>\u003Cp>Confirm the rates returned are accurate\u003C\u002Fp>\u003C\u002Fli>\u003Cli>\u003Cp>Confirm handling fees are applied correctly\u003C\u002Fp>\u003C\u002Fli>\u003C\u002Ful>\u003Cp>\u003Cstrong>Taxes\u003C\u002Fstrong>\u003C\u002Fp>\u003Cul>\u003Cli>\u003Cp>Consult a tax professional for your state or country before relying on Foxy’s tax calculations\u003C\u002Fp>\u003C\u002Fli>\u003C\u002Ful>\u003Cp>\u003Cstrong>Coupons and gift cards\u003C\u002Fstrong>\u003C\u002Fp>\u003Cul>\u003Cli>\u003Cp>Remove any test coupons or gift cards before launch — a customer could guess a leftover code and apply a large discount\u003C\u002Fp>\u003C\u002Fli>\u003C\u002Ful>\u003Cp>\u003Cstrong>Payment gateway\u003C\u002Fstrong>\u003C\u002Fp>\u003Cul>\u003Cli>\u003Cp>Test with Visa, Mastercard, American Express, Discover, and any other card types you accept (Maestro, debit, Diners Club, etc.)\u003C\u002Fp>\u003C\u002Fli>\u003Cli>\u003Cp>Run a real transaction with your own card, then void it so you aren’t charged\u003C\u002Fp>\u003C\u002Fli>\u003Cli>\u003Cp>Review your gateway’s fraud controls and default settings\u003C\u002Fp>\u003C\u002Fli>\u003Cli>\u003Cp>If necessary, turn off your gateway’s CSC (CVV2\u002FCSC2\u002FCID) requirement — CSCs can’t be stored, so they aren’t sent for subscription charges or saved cards\u003C\u002Fp>\u003C\u002Fli>\u003C\u002Ful>\u003Cp>\u003Cstrong>Merchant account\u003C\u002Fstrong>\u003C\u002Fp>\u003Cul>\u003Cli>\u003Cp>Run a few live transactions to confirm funds move from your gateway to your merchant account without issues\u003C\u002Fp>\u003C\u002Fli>\u003Cli>\u003Cp>Check for default settings or fraud controls on the merchant account side\u003C\u002Fp>\u003C\u002Fli>\u003Cli>\u003Cp>Confirm you know how to refund a transaction\u003C\u002Fp>\u003C\u002Fli>\u003C\u002Ful>\u003Cp>\u003Cstrong>Downloadable products\u003C\u002Fstrong> (if applicable)\u003C\u002Fp>\u003Cul>\u003Cli>\u003Cp>Confirm files uncompress correctly on Windows, Mac, and Linux\u003C\u002Fp>\u003C\u002Fli>\u003Cli>\u003Cp>Confirm files are usable and not corrupted\u003C\u002Fp>\u003C\u002Fli>\u003C\u002Ful>\u003Cp>\u003Cstrong>Subscriptions\u003C\u002Fstrong>\u003C\u002Fp>\u003Cul>\u003Cli>\u003Cp>Run a real subscription on your live gateway with your own card, set to a 1-day cycle so you don’t have to wait for it to renew\u003C\u002Fp>\u003C\u002Fli>\u003Cli>\u003Cp>Turn off any CSC requirement on your gateway — CSCs aren’t sent on subscription renewals (other than the first charge, unless it’s set for a future date)\u003C\u002Fp>\u003C\u002Fli>\u003Cli>\u003Cp>Watch your error log in the Foxy admin while you test\u003C\u002Fp>\u003C\u002Fli>\u003C\u002Ful>\u003Cp>\u003Cstrong>Third-party, webhook, and API integrations\u003C\u002Fstrong>\u003C\u002Fp>\u003Cul>\u003Cli>\u003Cp>Confirm integrations are working and receiving the data you expect\u003C\u002Fp>\u003C\u002Fli>\u003Cli>\u003Cp>If you’re using webhooks, confirm you’re only acting on the events you intend to, and that you’re handling (or intentionally ignoring) any pending statuses your gateway sends\u003C\u002Fp>\u003C\u002Fli>\u003Cli>\u003Cp>Test integrations more than you think you need to\u003C\u002Fp>\u003C\u002Fli>\u003C\u002Ful>\u003Cp>\u003Cstrong>Fulfillment and business processes\u003C\u002Fstrong>\u003C\u002Fp>\u003Cul>\u003Cli>\u003Cp>Decide what happens when an order comes in: who’s notified, and what’s the backup if they’re on vacation or their computer is down? A distribution list is more reliable than a single person’s inbox\u003C\u002Fp>\u003C\u002Fli>\u003Cli>\u003Cp>Map out the path from order to shipment to follow-up, with clear ownership at each step\u003C\u002Fp>\u003C\u002Fli>\u003Cli>\u003Cp>Decide who handles problem orders, and who has authority to void a transaction\u003C\u002Fp>\u003C\u002Fli>\u003Cli>\u003Cp>Keep track of who has access to the gateway, merchant account, bank account, Foxy admin, and any third-party services — and keep those credentials secure\u003C\u002Fp>\u003C\u002Fli>\u003Cli>\u003Cp>Decide what verification happens on an order before it ships, and what fraud checks you run on your end\u003C\u002Fp>\u003C\u002Fli>\u003C\u002Ful>\u003C\u002Fsection>\u003Csection id=\"notes\" data-title=\"Notes\" data-title-node=\"H2\">\u003Chr class=\"my-8\" style=\"margin-left: -48px; margin-right: -40vw\">\u003Ch2 data-anchor-id=\"notes\">Notes\u003C\u002Fh2>\u003Cul>\u003Cli>\u003Cp>This list isn’t exhaustive — add to it as you find gaps specific to your store.\u003C\u002Fp>\u003C\u002Fli>\u003C\u002Ful>\u003C\u002Fsection>",[758,761,763],{"id":759,"title":339,"level":760},"who-should-test","H2",{"id":762,"title":381,"level":760},"what-to-test",{"id":764,"title":732,"level":760},"notes",[766],{"type":767,"content":768},"html","\u003Cp>Before you launch, test every part of your store — not just the checkout button. A typical transaction touches many systems you don’t fully control: your website, Foxy, your shipping carrier, your payment gateway, your customer’s bank, your merchant account, email delivery, any third-party integrations, and the person fulfilling the order. Testing thoroughly before launch catches problems while they’re still cheap to fix.\u003C\u002Fp>\u003Ch2>Who should test\u003C\u002Fh2>\u003Cp>The more people testing, the more issues you’ll catch before customers do:\u003C\u002Fp>\u003Cul>\u003Cli>\u003Cp>You, your employees, and your coworkers\u003C\u002Fp>\u003C\u002Fli>\u003Cli>\u003Cp>Your client or store owner, and their team\u003C\u002Fp>\u003C\u002Fli>\u003Cli>\u003Cp>People unfamiliar with the system — they’ll do things you didn’t expect\u003C\u002Fp>\u003C\u002Fli>\u003Cli>\u003Cp>Anyone else willing to click through a test order\u003C\u002Fp>\u003C\u002Fli>\u003C\u002Ful>\u003Ch2>What to test\u003C\u002Fh2>\u003Cp>\u003Cstrong>Add-to-cart links and forms\u003C\u002Fstrong> (on every page that uses them)\u003C\u002Fp>\u003Cul>\u003Cli>\u003Cp>Confirm input is validated — check what happens if a customer enters a quote, apostrophe, line break, or other special character into a field, especially if those links or forms are generated by a CMS\u003C\u002Fp>\u003C\u002Fli>\u003C\u002Ful>\u003Cp>\u003Cstrong>Cart and checkout templates\u003C\u002Fstrong>\u003C\u002Fp>\u003Cul>\u003Cli>\u003Cp>All the browsers your customers are likely to use\u003C\u002Fp>\u003C\u002Fli>\u003Cli>\u003Cp>Orders with a separate shipping address\u003C\u002Fp>\u003C\u002Fli>\u003Cli>\u003Cp>Orders from different countries, and from different regions within your own country\u003C\u002Fp>\u003C\u002Fli>\u003C\u002Ful>\u003Cp>\u003Cstrong>Receipt template\u003C\u002Fstrong>\u003C\u002Fp>\u003Cul>\u003Cli>\u003Cp>This one gets skipped more than any other — don’t forget it\u003C\u002Fp>\u003C\u002Fli>\u003C\u002Ful>\u003Cp>\u003Cstrong>Receipt emails\u003C\u002Fstrong>\u003C\u002Fp>\u003Cul>\u003Cli>\u003Cp>Confirm receipts actually arrive at the expected inbox\u003C\u002Fp>\u003C\u002Fli>\u003Cli>\u003Cp>If you have DMARC configured for your store’s email domain, set Foxy’s email DNS option so receipts aren’t quarantined or blocked\u003C\u002Fp>\u003C\u002Fli>\u003C\u002Ful>\u003Cp>\u003Cstrong>Shipping\u003C\u002Fstrong>\u003C\u002Fp>\u003Cul>\u003Cli>\u003Cp>Confirm every shipping method you offer is actually available in all the states or provinces you sell to (some express options aren’t available everywhere)\u003C\u002Fp>\u003C\u002Fli>\u003Cli>\u003Cp>Confirm the rates returned are accurate\u003C\u002Fp>\u003C\u002Fli>\u003Cli>\u003Cp>Confirm handling fees are applied correctly\u003C\u002Fp>\u003C\u002Fli>\u003C\u002Ful>\u003Cp>\u003Cstrong>Taxes\u003C\u002Fstrong>\u003C\u002Fp>\u003Cul>\u003Cli>\u003Cp>Consult a tax professional for your state or country before relying on Foxy’s tax calculations\u003C\u002Fp>\u003C\u002Fli>\u003C\u002Ful>\u003Cp>\u003Cstrong>Coupons and gift cards\u003C\u002Fstrong>\u003C\u002Fp>\u003Cul>\u003Cli>\u003Cp>Remove any test coupons or gift cards before launch — a customer could guess a leftover code and apply a large discount\u003C\u002Fp>\u003C\u002Fli>\u003C\u002Ful>\u003Cp>\u003Cstrong>Payment gateway\u003C\u002Fstrong>\u003C\u002Fp>\u003Cul>\u003Cli>\u003Cp>Test with Visa, Mastercard, American Express, Discover, and any other card types you accept (Maestro, debit, Diners Club, etc.)\u003C\u002Fp>\u003C\u002Fli>\u003Cli>\u003Cp>Run a real transaction with your own card, then void it so you aren’t charged\u003C\u002Fp>\u003C\u002Fli>\u003Cli>\u003Cp>Review your gateway’s fraud controls and default settings\u003C\u002Fp>\u003C\u002Fli>\u003Cli>\u003Cp>If necessary, turn off your gateway’s CSC (CVV2\u002FCSC2\u002FCID) requirement — CSCs can’t be stored, so they aren’t sent for subscription charges or saved cards\u003C\u002Fp>\u003C\u002Fli>\u003C\u002Ful>\u003Cp>\u003Cstrong>Merchant account\u003C\u002Fstrong>\u003C\u002Fp>\u003Cul>\u003Cli>\u003Cp>Run a few live transactions to confirm funds move from your gateway to your merchant account without issues\u003C\u002Fp>\u003C\u002Fli>\u003Cli>\u003Cp>Check for default settings or fraud controls on the merchant account side\u003C\u002Fp>\u003C\u002Fli>\u003Cli>\u003Cp>Confirm you know how to refund a transaction\u003C\u002Fp>\u003C\u002Fli>\u003C\u002Ful>\u003Cp>\u003Cstrong>Downloadable products\u003C\u002Fstrong> (if applicable)\u003C\u002Fp>\u003Cul>\u003Cli>\u003Cp>Confirm files uncompress correctly on Windows, Mac, and Linux\u003C\u002Fp>\u003C\u002Fli>\u003Cli>\u003Cp>Confirm files are usable and not corrupted\u003C\u002Fp>\u003C\u002Fli>\u003C\u002Ful>\u003Cp>\u003Cstrong>Subscriptions\u003C\u002Fstrong>\u003C\u002Fp>\u003Cul>\u003Cli>\u003Cp>Run a real subscription on your live gateway with your own card, set to a 1-day cycle so you don’t have to wait for it to renew\u003C\u002Fp>\u003C\u002Fli>\u003Cli>\u003Cp>Turn off any CSC requirement on your gateway — CSCs aren’t sent on subscription renewals (other than the first charge, unless it’s set for a future date)\u003C\u002Fp>\u003C\u002Fli>\u003Cli>\u003Cp>Watch your error log in the Foxy admin while you test\u003C\u002Fp>\u003C\u002Fli>\u003C\u002Ful>\u003Cp>\u003Cstrong>Third-party, webhook, and API integrations\u003C\u002Fstrong>\u003C\u002Fp>\u003Cul>\u003Cli>\u003Cp>Confirm integrations are working and receiving the data you expect\u003C\u002Fp>\u003C\u002Fli>\u003Cli>\u003Cp>If you’re using webhooks, confirm you’re only acting on the events you intend to, and that you’re handling (or intentionally ignoring) any pending statuses your gateway sends\u003C\u002Fp>\u003C\u002Fli>\u003Cli>\u003Cp>Test integrations more than you think you need to\u003C\u002Fp>\u003C\u002Fli>\u003C\u002Ful>\u003Cp>\u003Cstrong>Fulfillment and business processes\u003C\u002Fstrong>\u003C\u002Fp>\u003Cul>\u003Cli>\u003Cp>Decide what happens when an order comes in: who’s notified, and what’s the backup if they’re on vacation or their computer is down? 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