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Transactions placed before it was enabled keep their original global transaction ID.",{"type":346,"content":526},[527],{"type":327,"attrs":528,"content":529},{"textAlign":59},[530],{"text":531,"type":332},"Once you start using a custom display ID, you can only raise the start value — you can’t set it lower than the last custom display ID already used on your store.",{"type":346,"content":533},[534],{"type":327,"attrs":535,"content":536},{"textAlign":59},[537],{"text":538,"type":332},"Custom IDs may skip numbers and aren’t guaranteed to be perfectly sequential. This can happen because an ID sometimes needs to be reserved before it’s submitted to the payment gateway, or because some gateways won’t accept the same ID twice on a payment retry.",{"type":346,"content":540},[541],{"type":327,"attrs":542,"content":543},{"textAlign":59},[544,546,550,552,556],{"text":545,"type":332},"To find transactions by custom ID, use the ",{"text":547,"type":332,"marks":548},"Display Id",[549],{"type":373},{"text":551,"type":332}," filter in the admin’s transactions report, or filter by ",{"text":553,"type":332,"marks":554},"display_id",[555],{"type":425},{"text":557,"type":332}," in the API.",{"id":59,"alt":59,"name":13,"focus":59,"title":59,"source":59,"filename":13,"copyright":59,"fieldtype":81,"meta_data":559},{},"How to enable a sequential, customizable receipt display ID — with a starting value, minimum length, prefix, and suffix — in place of the default global transaction ID.","225f88ef-a7a9-4560-8c3a-c7978439b80f",[],"set-a-custom-receipt-display-id","help\u002Farticles\u002Fset-a-custom-receipt-display-id",-3400,[],2659,"74bde294-95b5-4294-807f-0623ee606750",[],{"html":571,"sections":572,"segments":578},"\u003Cp>By default, Foxy assigns each transaction a unique numerical global transaction ID, which won’t necessarily be sequential within your store. You can enable a custom ID instead, which is sequential and can be customized with a specific start number, length, and prefix\u002Fsuffix.\u003C\u002Fp>\u003Csection id=\"steps\" data-title=\"Steps\" data-title-node=\"H2\">\u003Chr class=\"my-8\" style=\"margin-left: -48px; margin-right: -40vw\">\u003Ch2 data-anchor-id=\"steps\">Steps\u003C\u002Fh2>\u003Col class=\"step step-icon-sm step-dashed step-border-last-0 mt-3\">\u003Cli class=\"step-item\">\u003Cdiv class=\"step-content-wrapper\">\u003Cspan class=\"step-icon step-icon-soft-primary\">1\u003C\u002Fspan>\u003Cdiv class=\"w-100 overflow-hidden\">\u003Cdiv class=\"step-content mt-2\">\u003Cp>Go to the \u003Ca href=\"https:\u002F\u002Fadmin.foxy.io\" class=\"\">Foxy admin\u003C\u002Fa>.\u003C\u002Fp>\u003C\u002Fdiv>\u003C\u002Fdiv>\u003C\u002Fdiv>\u003C\u002Fli>\u003Cli class=\"step-item\">\u003Cdiv class=\"step-content-wrapper\">\u003Cspan class=\"step-icon step-icon-soft-primary\">2\u003C\u002Fspan>\u003Cdiv class=\"w-100 overflow-hidden\">\u003Cdiv class=\"step-content mt-2\">\u003Cp>Go to \u003Cstrong>Settings \u003C\u002Fstrong>>\u003Cstrong> Receipts\u003C\u002Fstrong>.\u003C\u002Fp>\u003C\u002Fdiv>\u003C\u002Fdiv>\u003C\u002Fdiv>\u003C\u002Fli>\u003Cli class=\"step-item\">\u003Cdiv class=\"step-content-wrapper\">\u003Cspan class=\"step-icon step-icon-soft-primary\">3\u003C\u002Fspan>\u003Cdiv class=\"w-100 overflow-hidden\">\u003Cdiv class=\"step-content mt-2\">\u003Cp>Under the \u003Cstrong>Web receipt\u003C\u002Fstrong> section enable the \u003Cstrong>Customize Transaction ID\u003C\u002Fstrong> option.\u003C\u002Fp>\u003C\u002Fdiv>\u003C\u002Fdiv>\u003C\u002Fdiv>\u003C\u002Fli>\u003Cli class=\"step-item\">\u003Cdiv class=\"step-content-wrapper\">\u003Cspan class=\"step-icon step-icon-soft-primary\">4\u003C\u002Fspan>\u003Cdiv class=\"w-100 overflow-hidden\">\u003Cdiv class=\"step-content mt-2\">\u003Cp>Configure the options that appear:\u003C\u002Fp>\u003Cul>\u003Cli>\u003Cp>\u003Cstrong>Start Value\u003C\u002Fstrong> — the starting number for the next transaction’s custom ID. Setting this to \u003Ccode class=\"badge bg-soft-danger text-danger\">1\u003C\u002Fcode> makes the next transaction’s custom display ID \u003Ccode class=\"badge bg-soft-danger text-danger\">1\u003C\u002Fcode>. Default: \u003Ccode class=\"badge bg-soft-danger text-danger\">1\u003C\u002Fcode>.\u003C\u002Fp>\u003C\u002Fli>\u003Cli>\u003Cp>\u003Cstrong>Minimum Length\u003C\u002Fstrong> — the minimum total length of the auto-incrementing part of the ID. Shorter numbers are padded with leading zeros. For example, a length of \u003Ccode class=\"badge bg-soft-danger text-danger\">8\u003C\u002Fcode> turns a first ID of \u003Ccode class=\"badge bg-soft-danger text-danger\">1\u003C\u002Fcode> into \u003Ccode class=\"badge bg-soft-danger text-danger\">00000001\u003C\u002Fcode>. Default: \u003Ccode class=\"badge bg-soft-danger text-danger\">1\u003C\u002Fcode>.\u003C\u002Fp>\u003C\u002Fli>\u003Cli>\u003Cp>\u003Cstrong>Prefix\u003C\u002Fstrong> — a value added to the start of the ID. For example, a prefix of \u003Ccode class=\"badge bg-soft-danger text-danger\">inv-\u003C\u002Fcode> produces an ID like \u003Ccode class=\"badge bg-soft-danger text-danger\">inv-1\u003C\u002Fcode>.\u003C\u002Fp>\u003C\u002Fli>\u003Cli>\u003Cp>\u003Cstrong>Suffix\u003C\u002Fstrong> — a value added to the end of the ID. For example, a suffix of \u003Ccode class=\"badge bg-soft-danger text-danger\">_2017\u003C\u002Fcode> produces an ID like \u003Ccode class=\"badge bg-soft-danger text-danger\">1_2017\u003C\u002Fcode>.\u003C\u002Fp>\u003C\u002Fli>\u003C\u002Ful>\u003C\u002Fdiv>\u003C\u002Fdiv>\u003C\u002Fdiv>\u003C\u002Fli>\u003C\u002Fol>\u003C\u002Fsection>\u003Csection id=\"notes\" data-title=\"Notes\" data-title-node=\"H2\">\u003Chr class=\"my-8\" style=\"margin-left: -48px; margin-right: -40vw\">\u003Ch2 data-anchor-id=\"notes\">Notes\u003C\u002Fh2>\u003Cul>\u003Cli>\u003Cp>Enabling a custom display ID only applies to new transactions placed after it’s turned on. Transactions placed before it was enabled keep their original global transaction ID.\u003C\u002Fp>\u003C\u002Fli>\u003Cli>\u003Cp>Once you start using a custom display ID, you can only raise the start value — you can’t set it lower than the last custom display ID already used on your store.\u003C\u002Fp>\u003C\u002Fli>\u003Cli>\u003Cp>Custom IDs may skip numbers and aren’t guaranteed to be perfectly sequential. This can happen because an ID sometimes needs to be reserved before it’s submitted to the payment gateway, or because some gateways won’t accept the same ID twice on a payment retry.\u003C\u002Fp>\u003C\u002Fli>\u003Cli>\u003Cp>To find transactions by custom ID, use the \u003Cstrong>Display Id\u003C\u002Fstrong> filter in the admin’s transactions report, or filter by \u003Ccode class=\"badge bg-soft-danger text-danger\">display_id\u003C\u002Fcode> in the API.\u003C\u002Fp>\u003C\u002Fli>\u003C\u002Ful>\u003C\u002Fsection>",[573,576],{"id":574,"title":339,"level":575},"steps","H2",{"id":577,"title":515,"level":575},"notes",[579],{"type":580,"content":581},"html","\u003Cp>By default, Foxy assigns each transaction a unique numerical global transaction ID, which won’t necessarily be sequential within your store. You can enable a custom ID instead, which is sequential and can be customized with a specific start number, length, and prefix\u002Fsuffix.\u003C\u002Fp>\u003Ch2>Steps\u003C\u002Fh2>\u003Col order=\"1\">\u003Cli>\u003Cp>Go to the \u003Ca href=\"https:\u002F\u002Fadmin.foxy.io\" class=\"\">Foxy admin\u003C\u002Fa>.\u003C\u002Fp>\u003C\u002Fli>\u003Cli>\u003Cp>Go to \u003Cstrong>Settings \u003C\u002Fstrong>>\u003Cstrong> Receipts\u003C\u002Fstrong>.\u003C\u002Fp>\u003C\u002Fli>\u003Cli>\u003Cp>Under the \u003Cstrong>Web receipt\u003C\u002Fstrong> section enable the \u003Cstrong>Customize Transaction ID\u003C\u002Fstrong> option.\u003C\u002Fp>\u003C\u002Fli>\u003Cli>\u003Cp>Configure the options that appear:\u003C\u002Fp>\u003Cul>\u003Cli>\u003Cp>\u003Cstrong>Start Value\u003C\u002Fstrong> — the starting number for the next transaction’s custom ID. Setting this to \u003Ccode class=\"badge bg-soft-danger text-danger\">1\u003C\u002Fcode> makes the next transaction’s custom display ID \u003Ccode class=\"badge bg-soft-danger text-danger\">1\u003C\u002Fcode>. Default: \u003Ccode class=\"badge bg-soft-danger text-danger\">1\u003C\u002Fcode>.\u003C\u002Fp>\u003C\u002Fli>\u003Cli>\u003Cp>\u003Cstrong>Minimum Length\u003C\u002Fstrong> — the minimum total length of the auto-incrementing part of the ID. Shorter numbers are padded with leading zeros. For example, a length of \u003Ccode class=\"badge bg-soft-danger text-danger\">8\u003C\u002Fcode> turns a first ID of \u003Ccode class=\"badge bg-soft-danger text-danger\">1\u003C\u002Fcode> into \u003Ccode class=\"badge bg-soft-danger text-danger\">00000001\u003C\u002Fcode>. Default: \u003Ccode class=\"badge bg-soft-danger text-danger\">1\u003C\u002Fcode>.\u003C\u002Fp>\u003C\u002Fli>\u003Cli>\u003Cp>\u003Cstrong>Prefix\u003C\u002Fstrong> — a value added to the start of the ID. For example, a prefix of \u003Ccode class=\"badge bg-soft-danger text-danger\">inv-\u003C\u002Fcode> produces an ID like \u003Ccode class=\"badge bg-soft-danger text-danger\">inv-1\u003C\u002Fcode>.\u003C\u002Fp>\u003C\u002Fli>\u003Cli>\u003Cp>\u003Cstrong>Suffix\u003C\u002Fstrong> — a value added to the end of the ID. For example, a suffix of \u003Ccode class=\"badge bg-soft-danger text-danger\">_2017\u003C\u002Fcode> produces an ID like \u003Ccode class=\"badge bg-soft-danger text-danger\">1_2017\u003C\u002Fcode>.\u003C\u002Fp>\u003C\u002Fli>\u003C\u002Ful>\u003C\u002Fli>\u003C\u002Fol>\u003Ch2>Notes\u003C\u002Fh2>\u003Cul>\u003Cli>\u003Cp>Enabling a custom display ID only applies to new transactions placed after it’s turned on. Transactions placed before it was enabled keep their original global transaction ID.\u003C\u002Fp>\u003C\u002Fli>\u003Cli>\u003Cp>Once you start using a custom display ID, you can only raise the start value — you can’t set it lower than the last custom display ID already used on your store.\u003C\u002Fp>\u003C\u002Fli>\u003Cli>\u003Cp>Custom IDs may skip numbers and aren’t guaranteed to be perfectly sequential. This can happen because an ID sometimes needs to be reserved before it’s submitted to the payment gateway, or because some gateways won’t accept the same ID twice on a payment retry.\u003C\u002Fp>\u003C\u002Fli>\u003Cli>\u003Cp>To find transactions by custom ID, use the \u003Cstrong>Display Id\u003C\u002Fstrong> filter in the admin’s transactions report, or filter by \u003Ccode class=\"badge bg-soft-danger text-danger\">display_id\u003C\u002Fcode> in the API.\u003C\u002Fp>\u003C\u002Fli>\u003C\u002Ful>",{"name":583,"created_at":584,"published_at":585,"updated_at":586,"id":587,"uuid":47,"content":588,"slug":48,"full_slug":48,"sort_by_date":59,"position":766,"tag_list":767,"is_startpage":24,"parent_id":59,"meta_data":59,"group_id":768,"first_published_at":769,"release_id":59,"lang":65,"path":59,"alternates":770,"default_full_slug":59,"translated_slugs":59},"Contact","2022-09-23T19:56:58.957Z","2025-05-08T18:24:40.382Z","2025-05-08T18:24:40.392Z",3138,{"seo":589,"_uid":592,"title":593,"action":594,"fields":595,"method":742,"columns":743,"subtitle":757,"component":48,"button_text":763,"submit_title":764,"submit_subtitle":765},{"_uid":590,"title":583,"plugin":591,"description":13},"24ff7574-3bcc-48d2-85b5-e529dfea1cc4","meta-fields","8f54f1da-9d8f-49b2-89e7-840e886491cb","We're here to help.","https:\u002F\u002Fusebasin.com\u002Ff\u002F029f48d65402",[596,601,605,713,716,721,736],{"_uid":597,"name":598,"type":332,"label":599,"options":13,"required":33,"component":600,"placeholder":13},"9a70b226-2036-4f90-a052-b3efa61c5896","name","Name","form___field",{"_uid":602,"name":603,"type":603,"label":604,"options":13,"required":33,"component":600,"placeholder":13},"86ba35be-ff43-4a28-8633-14052a8f6622","email","Email Address",{"_uid":606,"name":607,"type":608,"label":609,"options":610,"required":33,"component":600,"conditions":611,"placeholder":13},"3f827475-492c-4f97-aa1e-2386ac263b6c","topic","select","Topic","Presales, Support, Billing, Partnerships, Order Enquiry, Other",[612,667,677,684,692,700,706],{"_uid":613,"equals":614,"fields":615,"component":666},"e21d97dd-e68e-4fa6-ba97-bc40f3041dde","Order Enquiry",[616],{"_uid":617,"body":618,"type":664,"title":13,"component":665},"b64992bc-6d53-48b8-b7a0-d81e5a062e50",{"type":324,"content":619},[620],{"type":327,"content":621},[622,624,631,633,635,636,640,642,647,655,657,662],{"text":623,"type":332},"We are ",{"text":625,"type":332,"marks":626},"Foxy.io",[627],{"type":357,"attrs":628},{"href":629,"uuid":59,"anchor":59,"custom":630,"target":59,"linktype":31},"http:\u002F\u002FFoxy.io",{},{"text":632,"type":332},", an ecommerce platform powering ecommerce for other merchants. We do not sell products, and are unable to assist with questions about order statuses or refunds for any merchants using our platform. Please contact the merchant you ordered from for assistance. If you’d like to report a store using Foxy for fraudulent practices, please select ‘other’ in the subject.",{"type":634},"hard_break",{"type":634},{"text":637,"type":332,"marks":638},"NOTE:",[639],{"type":373},{"text":641,"type":332}," We are ",{"text":643,"type":332,"marks":644},"not ",[645],{"type":646},"italic",{"text":648,"type":332,"marks":649},"Foxy.in",[650,654],{"type":357,"attrs":651},{"href":652,"uuid":59,"anchor":59,"custom":653,"target":59,"linktype":31},"http:\u002F\u002FFoxy.in",{},{"type":646},{"text":656,"type":332},". 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We'll get back to you as soon as we can, but it might take a business day. If you don't hear back from us in a timely manner, please check your spam folder to ensure our reply didn't go there.",-80,[],"2fd9fb7d-a48a-4184-acfd-30022d8d6f08","2022-09-23T20:10:45.360Z",[],[288,772,801],{"name":773,"created_at":774,"published_at":775,"updated_at":776,"id":777,"uuid":778,"content":779,"slug":794,"full_slug":795,"sort_by_date":59,"position":796,"tag_list":797,"is_startpage":24,"parent_id":310,"meta_data":59,"group_id":798,"first_published_at":799,"release_id":59,"lang":65,"path":59,"alternates":800,"default_full_slug":59,"translated_slugs":59},"Web Receipt","2024-11-07T10:00:38.679Z","2026-07-16T20:34:58.695Z","2026-07-16T20:34:58.713Z",14944253,"e450ed68-922d-4f94-9980-09a60f0411f5",{"_uid":780,"icon":13,"name":773,"type":781,"guides":782,"pinned":24,"summary":783,"category":13,"component":297,"blog_posts":784,"content_hub":24,"icon_custom":785,"case_studies":787,"faq_sections":788,"help_articles":789,"featured_guides":790,"mailbox_category":13,"featured_articles":791,"featured_blog_posts":792,"featured_case_studies":793},"97062709-454e-4701-8a5b-bddb5da5ecf5","simple",[],"How the web receipt works, what it displays after a successful checkout, and how to configure and customize it.",[],{"id":59,"alt":59,"name":13,"focus":59,"title":59,"source":59,"filename":13,"copyright":59,"fieldtype":81,"meta_data":786},{},[],[],[],[],[],[],[],"web-receipt","help\u002Fcategories\u002Fweb-receipt",-30,[],"f052d737-ea71-4eaf-8eb4-d21bd49c931a","2024-11-07T10:00:49.399Z",[],{"name":802,"created_at":803,"published_at":804,"updated_at":805,"id":806,"uuid":561,"content":807,"slug":819,"full_slug":820,"sort_by_date":59,"position":821,"tag_list":822,"is_startpage":24,"parent_id":310,"meta_data":59,"group_id":823,"first_published_at":804,"release_id":59,"lang":65,"path":59,"alternates":824,"default_full_slug":59,"translated_slugs":59},"Configure The Web Receipt","2026-07-16T19:15:29.751Z","2026-07-16T20:22:45.611Z","2026-07-16T20:22:45.628Z",198818733111803,{"_uid":808,"icon":13,"name":802,"type":781,"pinned":24,"summary":809,"category":778,"component":297,"blog_posts":810,"icon_custom":811,"case_studies":813,"faq_sections":814,"featured_guides":815,"mailbox_category":13,"featured_articles":816,"featured_blog_posts":817,"featured_case_studies":818},"41f2a7c5-8601-4c86-bbb8-6bab06aa6d07","Set up and configure receipt behavior, including transaction IDs, the continue link, and revisiting past receipts.",[],{"id":59,"alt":59,"name":13,"focus":59,"title":59,"source":59,"filename":13,"copyright":59,"fieldtype":81,"meta_data":812},{},[],[],[],[],[],[],"configure-the-web-receipt","help\u002Fcategories\u002Fconfigure-the-web-receipt",-650,[],"680adaca-386e-4e3f-aeac-8d6c86bb7918",[],{},1784239569677]