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This approach could be applied to the main store email receipt though - so that the changes impact the emails that customers receive as well.",{"type":327,"attrs":346,"content":347},{"textAlign":59},[348,350,354,356,360,362,366,368,372],{"text":349,"type":332},"If you want to trigger a custom email receipt just for store administrators, you'll need to enable the admin emails for specific categories in your store. 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Look for the \"send emails for automated subscription renewals\" checkbox and uncheck that to stop email receipts being sent for subscription renewals. More details on the subscriptions wiki page.",{"type":327,"attrs":434,"content":435},{"textAlign":59},[436],{"text":437,"type":332},"If you need to handle it conditionally within your templates though, you can add the following code below the above snippet:",{"type":402,"attrs":439,"content":440},{"class":59},[441],{"text":442,"type":332},"{% if has_subscriptions and not is_new_subscription %}\n{% set custom_subject = '' %}\n\n{% endif %}",{"type":334,"attrs":444,"content":445},{"level":336,"textAlign":59},[446],{"text":447,"type":332},"Cancel Subscription Condition",{"type":327,"attrs":449,"content":450},{"textAlign":59},[451],{"text":452,"type":332},"Add this snippet in the email template text area if you want to be notified whenever a customer cancels a subscription.",{"type":402,"attrs":454,"content":455},{"class":59},[456],{"text":457,"type":332},"{% if is_subscription_cancel %}\n{# INSERT CUSTOM CODE HERE #}\n{% endif %}",{"type":334,"attrs":459,"content":460},{"level":409,"textAlign":59},[461],{"text":412,"type":332},{"type":327,"attrs":463,"content":464},{"textAlign":59},[465],{"text":466,"type":332},"As with the above optional snippet, you can include this in the custom code section of the cancelled subscription condition:",{"type":402,"attrs":468,"content":469},{"class":59},[470],{"text":471,"type":332},"{% set custom_subject = 'Cancelled Subscription by ' ~ billing_address.first_name ~ ' ' ~ billing_address.last_name ~ ' [' ~ order_id ~ ']' %}",{"type":334,"attrs":473,"content":474},{"level":336,"textAlign":59},[475],{"text":476,"type":332},"Modify Subscription Condition",{"type":327,"attrs":478,"content":479},{"textAlign":59},[480],{"text":481,"type":332},"At this snippet in the email template text area if you want to be notified whenever a customer modifies a subscription.",{"type":402,"attrs":483,"content":484},{"class":59},[485],{"text":486,"type":332},"{% if is_subscription_modification %}\n{# INSERT CUSTOM CODE HERE #}\n{% endif %}",{"type":327,"attrs":488,"content":489},{"textAlign":59},[490],{"text":491,"type":332},"You could also change the email subject as you would with the newly-added and cancelled.",{"type":334,"attrs":493,"content":494},{"level":336,"textAlign":59},[495],{"text":496,"type":332},"Combining Conditions",{"type":327,"attrs":498,"content":499},{"textAlign":59},[500,502,506],{"text":501,"type":332},"Feel free to combine the conditions in one conditional statement separated by an ",{"text":503,"type":332,"marks":504},"and",[505],{"type":353},{"text":507,"type":332}," statement. For example:",{"type":402,"attrs":509,"content":510},{"class":59},[511],{"text":512,"type":332},"{% set custom_subject = \"\" %}\n\n{% if is_new_subscription %}\n    {# New Subscription Purchase #}\n    {% set custom_subject = \"Welcome to your new subscription [\" ~ order_id ~ \"]\" %}\n{% elseif is_subscription_cancel %}\n    {# Subscription Cancellation #}\n    {% set custom_subject = \"We're sorry to see you go [\" ~ order_id ~ \"]\" %}\n{% elseif is_subscription_modification %}\n    {# Subscription Modification #}\n    {% set custom_subject = \"Your subscription has been modified [\" ~ order_id ~ \"]\" %}\n{% elseif has_subscriptions and not is_updateinfo %}\n    {# Subscription Renewal #}\n    {% set custom_subject = \"Your subscription has been renewed [\" ~ order_id ~ \"]\" %}\n{% endif %}\n\n{% if custom_subject != \"\" %}\n    {# A custom subscription is set, so let's replace the default subscription #}\n    \n{% endif %}",{"id":59,"alt":59,"name":13,"focus":59,"title":59,"source":59,"filename":13,"copyright":59,"fieldtype":81,"meta_data":514},{},"How to receive an email notification whenever a subscription event occurs.","53e4521c-9b98-4cb6-b4fc-e539177fd716",[],"send-an-email-notification-on-subscription-events","help\u002Farticles\u002Fsend-an-email-notification-on-subscription-events",-4410,[],2659,"129a744e-8f68-4bd6-a03d-59c654b2b070",[],{"html":526,"sections":527,"segments":545},"\u003Cp>The following functionality allows you to receive email notifications for subscription events.\u003C\u002Fp>\u003Csection id=\"configure-your-store\" data-title=\"Configure your store\" data-title-node=\"H2\">\u003Chr class=\"my-8\" style=\"margin-left: -48px; margin-right: -40vw\">\u003Ch2 data-anchor-id=\"configure-your-store\">Configure your store\u003C\u002Fh2>\u003Cp>This page is primarily related to configuring custom email notifications that are sent to the store administrators. This approach could be applied to the main store email receipt though - so that the changes impact the emails that customers receive as well.\u003C\u002Fp>\u003Cp>If you want to trigger a custom email receipt just for store administrators, you'll need to enable the admin emails for specific categories in your store. To do that, while on your store admin's \u003Cstrong>categories\u003C\u002Fstrong> page, enable \u003Cstrong>send admin email\u003C\u002Fstrong> in the Email Options, input the email addresses you want to be notified in \u003Cstrong>admin email(s)\u003C\u002Fstrong>, and then set an \u003Cstrong>admin email subject\u003C\u002Fstrong>.\u003C\u002Fp>\u003Cp>If you want to make customization to your main email receipt so customers see the changes as well - you will work from the \u003Cstrong>Custom text template for email receipt\u003C\u002Fstrong> field on \u003Cstrong>Settings > Receipts\u003C\u002Fstrong>, adding the custom logic there.\u003C\u002Fp>\u003C\u002Fsection>\u003Csection id=\"newly-created-subscription-condition\" data-title=\"Newly-Created Subscription Condition\" data-title-node=\"H2\">\u003Chr class=\"my-8\" style=\"margin-left: -48px; margin-right: -40vw\">\u003Ch2 data-anchor-id=\"newly-created-subscription-condition\">Newly-Created Subscription Condition\u003C\u002Fh2>\u003Cp>Add this snippet in the email template text area if you want to be notified whenever a customer registers a new subscription.\u003C\u002Fp>\u003Cdiv class=\"position-relative w-100 overflow-hidden rounded-2\" data-code-block>\u003Cdiv class=\"d-flex justify-content-end border-bottom\" style=\"background:#2b2c3b;\">\u003Cbutton type=\"button\" class=\"btn btn-link btn-sm text-light\" title=\"Copy\" data-code-button>\u003Cspan data-code-default style=\"\">\u003Ci class=\"fal fa-copy me-2\">\u003C\u002Fi> Copy \u003C\u002Fspan>\u003Cspan class=\"text-success\" data-code-success style=\"display:none;\">\u003Ci class=\"fal fa-check ms-2\">\u003C\u002Fi> Copied \u003C\u002Fspan>\u003C\u002Fbutton>\u003C\u002Fdiv>\u003Cdiv class=\"small\">\u003Cpre class=\"hljs p-2\" data-code-content>{% if is_new_subscription %}\n{# INSERT CUSTOM CODE HERE #}\n{% endif %}\u003C\u002Fpre>\u003C\u002Fdiv>\u003C\u002Fdiv>\u003C\u002Fsection>\u003Csection id=\"optional-change-the-email-subject\" data-title=\"Optional: Change the email subject\" data-title-node=\"H3\">\u003Ch3 data-anchor-id=\"optional-change-the-email-subject\">Optional: Change the email subject\u003C\u002Fh3>\u003Cp>In case you want to modify the email subject to be more descriptive to the newly-created subscription event, add this snippet below the above snippet:\u003C\u002Fp>\u003Cdiv class=\"position-relative w-100 overflow-hidden rounded-2\" data-code-block>\u003Cdiv class=\"d-flex justify-content-end border-bottom\" style=\"background:#2b2c3b;\">\u003Cbutton type=\"button\" class=\"btn btn-link btn-sm text-light\" title=\"Copy\" data-code-button>\u003Cspan data-code-default style=\"\">\u003Ci class=\"fal fa-copy me-2\">\u003C\u002Fi> Copy \u003C\u002Fspan>\u003Cspan class=\"text-success\" data-code-success style=\"display:none;\">\u003Ci class=\"fal fa-check ms-2\">\u003C\u002Fi> Copied \u003C\u002Fspan>\u003C\u002Fbutton>\u003C\u002Fdiv>\u003Cdiv class=\"small\">\u003Cpre class=\"hljs p-2\" data-code-content>{% if is_new_subscription %}\n{% set custom_subject = 'New Subscription by ' ~ billing_address.first_name ~ ' ' ~ billing_address.last_name ~ ' [' ~ order_id ~ ']' %}\n\n{% endif %}\u003C\u002Fpre>\u003C\u002Fdiv>\u003C\u002Fdiv>\u003C\u002Fsection>\u003Csection id=\"optional-don039t-send-receipts-for-subscription-renewals\" data-title=\"Optional: Don't send receipts for subscription renewals\" data-title-node=\"H3\">\u003Ch3 data-anchor-id=\"optional-don039t-send-receipts-for-subscription-renewals\">Optional: Don't send receipts for subscription renewals\u003C\u002Fh3>\u003Cp>If you don't want to send email receipts for subscription renewals, but just for initial subscription orders, subscription cancels and subscription updates, you can do that with a setting on your store's advanced settings page. Look for the "send emails for automated subscription renewals" checkbox and uncheck that to stop email receipts being sent for subscription renewals. More details on the subscriptions wiki page.\u003C\u002Fp>\u003Cp>If you need to handle it conditionally within your templates though, you can add the following code below the above snippet:\u003C\u002Fp>\u003Cdiv class=\"position-relative w-100 overflow-hidden rounded-2\" data-code-block>\u003Cdiv class=\"d-flex justify-content-end border-bottom\" style=\"background:#2b2c3b;\">\u003Cbutton type=\"button\" class=\"btn btn-link btn-sm text-light\" title=\"Copy\" data-code-button>\u003Cspan data-code-default style=\"\">\u003Ci class=\"fal fa-copy me-2\">\u003C\u002Fi> Copy \u003C\u002Fspan>\u003Cspan class=\"text-success\" data-code-success style=\"display:none;\">\u003Ci class=\"fal fa-check ms-2\">\u003C\u002Fi> Copied \u003C\u002Fspan>\u003C\u002Fbutton>\u003C\u002Fdiv>\u003Cdiv class=\"small\">\u003Cpre class=\"hljs p-2\" data-code-content>{% if has_subscriptions and not is_new_subscription %}\n{% set custom_subject = '' %}\n\n{% endif %}\u003C\u002Fpre>\u003C\u002Fdiv>\u003C\u002Fdiv>\u003C\u002Fsection>\u003Csection id=\"cancel-subscription-condition\" data-title=\"Cancel Subscription Condition\" data-title-node=\"H2\">\u003Chr class=\"my-8\" style=\"margin-left: -48px; margin-right: -40vw\">\u003Ch2 data-anchor-id=\"cancel-subscription-condition\">Cancel Subscription Condition\u003C\u002Fh2>\u003Cp>Add this snippet in the email template text area if you want to be notified whenever a customer cancels a subscription.\u003C\u002Fp>\u003Cdiv class=\"position-relative w-100 overflow-hidden rounded-2\" data-code-block>\u003Cdiv class=\"d-flex justify-content-end border-bottom\" style=\"background:#2b2c3b;\">\u003Cbutton type=\"button\" class=\"btn btn-link btn-sm text-light\" title=\"Copy\" data-code-button>\u003Cspan data-code-default style=\"\">\u003Ci class=\"fal fa-copy me-2\">\u003C\u002Fi> Copy \u003C\u002Fspan>\u003Cspan class=\"text-success\" data-code-success style=\"display:none;\">\u003Ci class=\"fal fa-check ms-2\">\u003C\u002Fi> Copied \u003C\u002Fspan>\u003C\u002Fbutton>\u003C\u002Fdiv>\u003Cdiv class=\"small\">\u003Cpre class=\"hljs p-2\" data-code-content>{% if is_subscription_cancel %}\n{# INSERT CUSTOM CODE HERE #}\n{% endif %}\u003C\u002Fpre>\u003C\u002Fdiv>\u003C\u002Fdiv>\u003C\u002Fsection>\u003Csection id=\"optional-change-the-email-subject\" data-title=\"Optional: Change the email subject\" data-title-node=\"H3\">\u003Ch3 data-anchor-id=\"optional-change-the-email-subject\">Optional: Change the email subject\u003C\u002Fh3>\u003Cp>As with the above optional snippet, you can include this in the custom code section of the cancelled subscription condition:\u003C\u002Fp>\u003Cdiv class=\"position-relative w-100 overflow-hidden rounded-2\" data-code-block>\u003Cdiv class=\"d-flex justify-content-end border-bottom\" style=\"background:#2b2c3b;\">\u003Cbutton type=\"button\" class=\"btn btn-link btn-sm text-light\" title=\"Copy\" data-code-button>\u003Cspan data-code-default style=\"\">\u003Ci class=\"fal fa-copy me-2\">\u003C\u002Fi> Copy \u003C\u002Fspan>\u003Cspan class=\"text-success\" data-code-success style=\"display:none;\">\u003Ci class=\"fal fa-check ms-2\">\u003C\u002Fi> Copied \u003C\u002Fspan>\u003C\u002Fbutton>\u003C\u002Fdiv>\u003Cdiv class=\"small\">\u003Cpre class=\"hljs p-2\" data-code-content>{% set custom_subject = 'Cancelled Subscription by ' ~ billing_address.first_name ~ ' ' ~ billing_address.last_name ~ ' [' ~ order_id ~ ']' %}\u003C\u002Fpre>\u003C\u002Fdiv>\u003C\u002Fdiv>\u003C\u002Fsection>\u003Csection id=\"modify-subscription-condition\" data-title=\"Modify Subscription Condition\" data-title-node=\"H2\">\u003Chr class=\"my-8\" style=\"margin-left: -48px; margin-right: -40vw\">\u003Ch2 data-anchor-id=\"modify-subscription-condition\">Modify Subscription Condition\u003C\u002Fh2>\u003Cp>At this snippet in the email template text area if you want to be notified whenever a customer modifies a subscription.\u003C\u002Fp>\u003Cdiv class=\"position-relative w-100 overflow-hidden rounded-2\" data-code-block>\u003Cdiv class=\"d-flex justify-content-end border-bottom\" style=\"background:#2b2c3b;\">\u003Cbutton type=\"button\" class=\"btn btn-link btn-sm text-light\" title=\"Copy\" data-code-button>\u003Cspan data-code-default style=\"\">\u003Ci class=\"fal fa-copy me-2\">\u003C\u002Fi> Copy \u003C\u002Fspan>\u003Cspan class=\"text-success\" data-code-success style=\"display:none;\">\u003Ci class=\"fal fa-check ms-2\">\u003C\u002Fi> Copied \u003C\u002Fspan>\u003C\u002Fbutton>\u003C\u002Fdiv>\u003Cdiv class=\"small\">\u003Cpre class=\"hljs p-2\" data-code-content>{% if is_subscription_modification %}\n{# INSERT CUSTOM CODE HERE #}\n{% endif %}\u003C\u002Fpre>\u003C\u002Fdiv>\u003C\u002Fdiv>\u003Cp>You could also change the email subject as you would with the newly-added and cancelled.\u003C\u002Fp>\u003C\u002Fsection>\u003Csection id=\"combining-conditions\" data-title=\"Combining Conditions\" data-title-node=\"H2\">\u003Chr class=\"my-8\" style=\"margin-left: -48px; margin-right: -40vw\">\u003Ch2 data-anchor-id=\"combining-conditions\">Combining Conditions\u003C\u002Fh2>\u003Cp>Feel free to combine the conditions in one conditional statement separated by an \u003Cstrong>and\u003C\u002Fstrong> statement. For example:\u003C\u002Fp>\u003Cdiv class=\"position-relative w-100 overflow-hidden rounded-2\" data-code-block>\u003Cdiv class=\"d-flex justify-content-end border-bottom\" style=\"background:#2b2c3b;\">\u003Cbutton type=\"button\" class=\"btn btn-link btn-sm text-light\" title=\"Copy\" data-code-button>\u003Cspan data-code-default style=\"\">\u003Ci class=\"fal fa-copy me-2\">\u003C\u002Fi> Copy \u003C\u002Fspan>\u003Cspan class=\"text-success\" data-code-success style=\"display:none;\">\u003Ci class=\"fal fa-check ms-2\">\u003C\u002Fi> Copied \u003C\u002Fspan>\u003C\u002Fbutton>\u003C\u002Fdiv>\u003Cdiv class=\"small\">\u003Cpre class=\"hljs p-2\" data-code-content>{% set custom_subject = "" %}\n\n{% if is_new_subscription %}\n    {# New Subscription Purchase #}\n    {% set custom_subject = "Welcome to your new subscription [" ~ order_id ~ "]" %}\n{% elseif is_subscription_cancel %}\n    {# Subscription Cancellation #}\n    {% set custom_subject = "We're sorry to see you go [" ~ order_id ~ "]" %}\n{% elseif is_subscription_modification %}\n    {# Subscription Modification #}\n    {% set custom_subject = "Your subscription has been modified [" ~ order_id ~ "]" %}\n{% elseif has_subscriptions and not is_updateinfo %}\n    {# Subscription Renewal #}\n    {% set custom_subject = "Your subscription has been renewed [" ~ order_id ~ "]" %}\n{% endif %}\n\n{% if custom_subject != "" %}\n    {# A custom subscription is set, so let's replace the default subscription #}\n    \n{% endif %}\u003C\u002Fpre>\u003C\u002Fdiv>\u003C\u002Fdiv>\u003C\u002Fsection>",[528,531,533,536,538,540,541,543],{"id":529,"title":339,"level":530},"configure-your-store","H2",{"id":532,"title":395,"level":530},"newly-created-subscription-condition",{"id":534,"title":412,"level":535},"optional-change-the-email-subject","H3",{"id":537,"title":427,"level":535},"optional-don039t-send-receipts-for-subscription-renewals",{"id":539,"title":447,"level":530},"cancel-subscription-condition",{"id":534,"title":412,"level":535},{"id":542,"title":476,"level":530},"modify-subscription-condition",{"id":544,"title":496,"level":530},"combining-conditions",[546],{"type":547,"content":548},"html","\u003Cp>The following functionality allows you to receive email notifications for subscription events.\u003C\u002Fp>\u003Ch2>Configure your store\u003C\u002Fh2>\u003Cp>This page is primarily related to configuring custom email notifications that are sent to the store administrators. This approach could be applied to the main store email receipt though - so that the changes impact the emails that customers receive as well.\u003C\u002Fp>\u003Cp>If you want to trigger a custom email receipt just for store administrators, you'll need to enable the admin emails for specific categories in your store. To do that, while on your store admin's \u003Cstrong>categories\u003C\u002Fstrong> page, enable \u003Cstrong>send admin email\u003C\u002Fstrong> in the Email Options, input the email addresses you want to be notified in \u003Cstrong>admin email(s)\u003C\u002Fstrong>, and then set an \u003Cstrong>admin email subject\u003C\u002Fstrong>.\u003C\u002Fp>\u003Cp>If you want to make customization to your main email receipt so customers see the changes as well - you will work from the \u003Cstrong>Custom text template for email receipt\u003C\u002Fstrong> field on \u003Cstrong>Settings > Receipts\u003C\u002Fstrong>, adding the custom logic there.\u003C\u002Fp>\u003Ch2>Newly-Created Subscription Condition\u003C\u002Fh2>\u003Cp>Add this snippet in the email template text area if you want to be notified whenever a customer registers a new subscription.\u003C\u002Fp>\u003Cpre>\u003Ccode>{% if is_new_subscription %}\n{# INSERT CUSTOM CODE HERE #}\n{% endif %}\u003C\u002Fcode>\u003C\u002Fpre>\u003Ch3>Optional: Change the email subject\u003C\u002Fh3>\u003Cp>In case you want to modify the email subject to be more descriptive to the newly-created subscription event, add this snippet below the above snippet:\u003C\u002Fp>\u003Cpre>\u003Ccode>{% if is_new_subscription %}\n{% set custom_subject = 'New Subscription by ' ~ billing_address.first_name ~ ' ' ~ billing_address.last_name ~ ' [' ~ order_id ~ ']' %}\n\n{% endif %}\u003C\u002Fcode>\u003C\u002Fpre>\u003Ch3>Optional: Don't send receipts for subscription renewals\u003C\u002Fh3>\u003Cp>If you don't want to send email receipts for subscription renewals, but just for initial subscription orders, subscription cancels and subscription updates, you can do that with a setting on your store's advanced settings page. Look for the "send emails for automated subscription renewals" checkbox and uncheck that to stop email receipts being sent for subscription renewals. More details on the subscriptions wiki page.\u003C\u002Fp>\u003Cp>If you need to handle it conditionally within your templates though, you can add the following code below the above snippet:\u003C\u002Fp>\u003Cpre>\u003Ccode>{% if has_subscriptions and not is_new_subscription %}\n{% set custom_subject = '' %}\n\n{% endif %}\u003C\u002Fcode>\u003C\u002Fpre>\u003Ch2>Cancel Subscription Condition\u003C\u002Fh2>\u003Cp>Add this snippet in the email template text area if you want to be notified whenever a customer cancels a subscription.\u003C\u002Fp>\u003Cpre>\u003Ccode>{% if is_subscription_cancel %}\n{# INSERT CUSTOM CODE HERE #}\n{% endif %}\u003C\u002Fcode>\u003C\u002Fpre>\u003Ch3>Optional: Change the email subject\u003C\u002Fh3>\u003Cp>As with the above optional snippet, you can include this in the custom code section of the cancelled subscription condition:\u003C\u002Fp>\u003Cpre>\u003Ccode>{% set custom_subject = 'Cancelled Subscription by ' ~ billing_address.first_name ~ ' ' ~ billing_address.last_name ~ ' [' ~ order_id ~ ']' %}\u003C\u002Fcode>\u003C\u002Fpre>\u003Ch2>Modify Subscription Condition\u003C\u002Fh2>\u003Cp>At this snippet in the email template text area if you want to be notified whenever a customer modifies a subscription.\u003C\u002Fp>\u003Cpre>\u003Ccode>{% if is_subscription_modification %}\n{# INSERT CUSTOM CODE HERE #}\n{% endif %}\u003C\u002Fcode>\u003C\u002Fpre>\u003Cp>You could also change the email subject as you would with the newly-added and cancelled.\u003C\u002Fp>\u003Ch2>Combining Conditions\u003C\u002Fh2>\u003Cp>Feel free to combine the conditions in one conditional statement separated by an \u003Cstrong>and\u003C\u002Fstrong> statement. For example:\u003C\u002Fp>\u003Cpre>\u003Ccode>{% set custom_subject = "" %}\n\n{% if is_new_subscription %}\n    {# New Subscription Purchase #}\n    {% set custom_subject = "Welcome to your new subscription [" ~ order_id ~ "]" %}\n{% elseif is_subscription_cancel %}\n    {# Subscription Cancellation #}\n    {% set custom_subject = "We're sorry to see you go [" ~ order_id ~ "]" %}\n{% elseif is_subscription_modification %}\n    {# Subscription Modification #}\n    {% set custom_subject = "Your subscription has been modified [" ~ order_id ~ "]" %}\n{% elseif has_subscriptions and not is_updateinfo %}\n    {# Subscription Renewal #}\n    {% set custom_subject = "Your subscription has been renewed [" ~ order_id ~ "]" %}\n{% endif %}\n\n{% if custom_subject != "" %}\n    {# A custom subscription is set, so let's replace the default subscription #}\n    \n{% endif %}\u003C\u002Fcode>\u003C\u002Fpre>",{"name":550,"created_at":551,"published_at":552,"updated_at":553,"id":554,"uuid":47,"content":555,"slug":48,"full_slug":48,"sort_by_date":59,"position":734,"tag_list":735,"is_startpage":24,"parent_id":59,"meta_data":59,"group_id":736,"first_published_at":737,"release_id":59,"lang":65,"path":59,"alternates":738,"default_full_slug":59,"translated_slugs":59},"Contact","2022-09-23T19:56:58.957Z","2025-05-08T18:24:40.382Z","2025-05-08T18:24:40.392Z",3138,{"seo":556,"_uid":559,"title":560,"action":561,"fields":562,"method":710,"columns":711,"subtitle":725,"component":48,"button_text":731,"submit_title":732,"submit_subtitle":733},{"_uid":557,"title":550,"plugin":558,"description":13},"24ff7574-3bcc-48d2-85b5-e529dfea1cc4","meta-fields","8f54f1da-9d8f-49b2-89e7-840e886491cb","We're here to help.","https:\u002F\u002Fusebasin.com\u002Ff\u002F029f48d65402",[563,568,572,681,684,689,704],{"_uid":564,"name":565,"type":332,"label":566,"options":13,"required":33,"component":567,"placeholder":13},"9a70b226-2036-4f90-a052-b3efa61c5896","name","Name","form___field",{"_uid":569,"name":570,"type":570,"label":571,"options":13,"required":33,"component":567,"placeholder":13},"86ba35be-ff43-4a28-8633-14052a8f6622","email","Email Address",{"_uid":573,"name":574,"type":575,"label":576,"options":577,"required":33,"component":567,"conditions":578,"placeholder":13},"3f827475-492c-4f97-aa1e-2386ac263b6c","topic","select","Topic","Presales, Support, Billing, Partnerships, Order Enquiry, Other",[579,635,645,652,660,668,674],{"_uid":580,"equals":581,"fields":582,"component":634},"e21d97dd-e68e-4fa6-ba97-bc40f3041dde","Order Enquiry",[583],{"_uid":584,"body":585,"type":632,"title":13,"component":633},"b64992bc-6d53-48b8-b7a0-d81e5a062e50",{"type":324,"content":586},[587],{"type":327,"content":588},[589,591,599,601,603,604,608,610,615,623,625,630],{"text":590,"type":332},"We are ",{"text":592,"type":332,"marks":593},"Foxy.io",[594],{"type":595,"attrs":596},"link",{"href":597,"uuid":59,"anchor":59,"custom":598,"target":59,"linktype":31},"http:\u002F\u002FFoxy.io",{},{"text":600,"type":332},", an ecommerce platform powering ecommerce for other merchants. We do not sell products, and are unable to assist with questions about order statuses or refunds for any merchants using our platform. Please contact the merchant you ordered from for assistance. If you’d like to report a store using Foxy for fraudulent practices, please select ‘other’ in the subject.",{"type":602},"hard_break",{"type":602},{"text":605,"type":332,"marks":606},"NOTE:",[607],{"type":353},{"text":609,"type":332}," We are ",{"text":611,"type":332,"marks":612},"not ",[613],{"type":614},"italic",{"text":616,"type":332,"marks":617},"Foxy.in",[618,622],{"type":595,"attrs":619},{"href":620,"uuid":59,"anchor":59,"custom":621,"target":59,"linktype":31},"http:\u002F\u002FFoxy.in",{},{"type":614},{"text":624,"type":332},". 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