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",{"text":354,"type":332,"marks":355},"Foxy admin",[356],{"type":357,"attrs":358},"link",{"href":359,"uuid":59,"anchor":59,"target":59,"linktype":31},"https:\u002F\u002Fadmin.foxy.io",{"text":361,"type":332}," and open the ",{"text":363,"type":332,"marks":364},"Subscriptions",[365],{"type":366},"bold",{"text":368,"type":332}," page.",{"type":346,"content":370},[371],{"type":327,"attrs":372,"content":373},{"textAlign":59},[374],{"text":375,"type":332},"Use the filters to find the subscription you want to modify.",{"type":346,"content":377},[378],{"type":327,"attrs":379,"content":380},{"textAlign":59},[381,383,387,389,393],{"text":382,"type":332},"Click the ",{"text":384,"type":332,"marks":385},"+",[386],{"type":366},{"text":388,"type":332}," next to the subscription to expand it, then click the ",{"text":390,"type":332,"marks":391},"Sub Token URL",[392],{"type":366},{"text":394,"type":332}," link. 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Enter the Unified Order Entry password.",{"type":346,"content":410},[411],{"type":327,"attrs":412,"content":413},{"textAlign":59},[414],{"text":415,"type":332},"Update the customer’s details if needed and complete the checkout.",{"type":334,"attrs":417,"content":418},{"level":336,"textAlign":59},[419],{"text":420,"type":332},"Notes",{"type":422,"content":423},"bullet_list",[424,431],{"type":346,"content":425},[426],{"type":327,"attrs":427,"content":428},{"textAlign":59},[429],{"text":430,"type":332},"Loading the subscription this way pulls in the customer’s existing details automatically once the Unified Order Entry password is entered.",{"type":346,"content":432},[433],{"type":327,"attrs":434,"content":435},{"textAlign":59},[436,438,444],{"text":437,"type":332},"For placing a standard order rather than modifying a subscription, see ",{"text":439,"type":332,"marks":440},"Place an order for an existing customer",[441],{"type":357,"attrs":442},{"href":443,"uuid":59,"anchor":59,"target":59,"linktype":31},"https:\u002F\u002Ffoxy.io\u002Fhelp\u002Farticles\u002Fplace-an-order-for-an-existing-customer",{"text":445,"type":332},".",{"id":59,"alt":59,"name":13,"focus":59,"title":59,"source":59,"filename":13,"copyright":59,"fieldtype":81,"meta_data":447},{},"How to load an existing subscription into the cart and use Unified Order Entry to update it on a customer's behalf.","75e98c69-373f-4e36-b0eb-098ee1dd9df9",[],"modify-a-subscription-using-unified-order-entry","help\u002Farticles\u002Fmodify-a-subscription-using-unified-order-entry",-4220,[],2659,"b774e0d9-affc-4261-9253-e33c796dac14",[],{"html":459,"sections":460,"segments":466},"\u003Cp>Unified Order Entry can be used to load an existing subscription and make changes to it on behalf of the customer.\u003C\u002Fp>\u003Csection id=\"steps\" data-title=\"Steps\" data-title-node=\"H2\">\u003Chr class=\"my-8\" style=\"margin-left: -48px; margin-right: -40vw\">\u003Ch2 data-anchor-id=\"steps\">Steps\u003C\u002Fh2>\u003Col class=\"step step-icon-sm step-dashed step-border-last-0 mt-3\">\u003Cli class=\"step-item\">\u003Cdiv class=\"step-content-wrapper\">\u003Cspan class=\"step-icon step-icon-soft-primary\">1\u003C\u002Fspan>\u003Cdiv class=\"w-100 overflow-hidden\">\u003Cdiv class=\"step-content mt-2\">\u003Cp>Go to the \u003Ca href=\"https:\u002F\u002Fadmin.foxy.io\" class=\"\">Foxy admin\u003C\u002Fa> and open the \u003Cstrong>Subscriptions\u003C\u002Fstrong> page.\u003C\u002Fp>\u003C\u002Fdiv>\u003C\u002Fdiv>\u003C\u002Fdiv>\u003C\u002Fli>\u003Cli class=\"step-item\">\u003Cdiv class=\"step-content-wrapper\">\u003Cspan class=\"step-icon step-icon-soft-primary\">2\u003C\u002Fspan>\u003Cdiv class=\"w-100 overflow-hidden\">\u003Cdiv class=\"step-content mt-2\">\u003Cp>Use the filters to find the subscription you want to modify.\u003C\u002Fp>\u003C\u002Fdiv>\u003C\u002Fdiv>\u003C\u002Fdiv>\u003C\u002Fli>\u003Cli class=\"step-item\">\u003Cdiv class=\"step-content-wrapper\">\u003Cspan class=\"step-icon step-icon-soft-primary\">3\u003C\u002Fspan>\u003Cdiv class=\"w-100 overflow-hidden\">\u003Cdiv class=\"step-content mt-2\">\u003Cp>Click the \u003Cstrong>+\u003C\u002Fstrong> next to the subscription to expand it, then click the \u003Cstrong>Sub Token URL\u003C\u002Fstrong> link. This opens a new tab and loads the subscription into your cart.\u003C\u002Fp>\u003C\u002Fdiv>\u003C\u002Fdiv>\u003C\u002Fdiv>\u003C\u002Fli>\u003Cli class=\"step-item\">\u003Cdiv class=\"step-content-wrapper\">\u003Cspan class=\"step-icon step-icon-soft-primary\">4\u003C\u002Fspan>\u003Cdiv class=\"w-100 overflow-hidden\">\u003Cdiv class=\"step-content mt-2\">\u003Cp>Make any changes needed to the cart contents, or go straight to checkout.\u003C\u002Fp>\u003C\u002Fdiv>\u003C\u002Fdiv>\u003C\u002Fdiv>\u003C\u002Fli>\u003Cli class=\"step-item\">\u003Cdiv class=\"step-content-wrapper\">\u003Cspan class=\"step-icon step-icon-soft-primary\">5\u003C\u002Fspan>\u003Cdiv class=\"w-100 overflow-hidden\">\u003Cdiv class=\"step-content mt-2\">\u003Cp>At checkout, the customer’s email will already be filled in. Enter the Unified Order Entry password.\u003C\u002Fp>\u003C\u002Fdiv>\u003C\u002Fdiv>\u003C\u002Fdiv>\u003C\u002Fli>\u003Cli class=\"step-item\">\u003Cdiv class=\"step-content-wrapper\">\u003Cspan class=\"step-icon step-icon-soft-primary\">6\u003C\u002Fspan>\u003Cdiv class=\"w-100 overflow-hidden\">\u003Cdiv class=\"step-content mt-2\">\u003Cp>Update the customer’s details if needed and complete the checkout.\u003C\u002Fp>\u003C\u002Fdiv>\u003C\u002Fdiv>\u003C\u002Fdiv>\u003C\u002Fli>\u003C\u002Fol>\u003C\u002Fsection>\u003Csection id=\"notes\" data-title=\"Notes\" data-title-node=\"H2\">\u003Chr class=\"my-8\" style=\"margin-left: -48px; margin-right: -40vw\">\u003Ch2 data-anchor-id=\"notes\">Notes\u003C\u002Fh2>\u003Cul>\u003Cli>\u003Cp>Loading the subscription this way pulls in the customer’s existing details automatically once the Unified Order Entry password is entered.\u003C\u002Fp>\u003C\u002Fli>\u003Cli>\u003Cp>For placing a standard order rather than modifying a subscription, see \u003Ca href=\"https:\u002F\u002Ffoxy.io\u002Fhelp\u002Farticles\u002Fplace-an-order-for-an-existing-customer\" class=\"\">Place an order for an existing customer\u003C\u002Fa>.\u003C\u002Fp>\u003C\u002Fli>\u003C\u002Ful>\u003C\u002Fsection>",[461,464],{"id":462,"title":339,"level":463},"steps","H2",{"id":465,"title":420,"level":463},"notes",[467],{"type":468,"content":469},"html","\u003Cp>Unified Order Entry can be used to load an existing subscription and make changes to it on behalf of the customer.\u003C\u002Fp>\u003Ch2>Steps\u003C\u002Fh2>\u003Col order=\"1\">\u003Cli>\u003Cp>Go to the \u003Ca href=\"https:\u002F\u002Fadmin.foxy.io\" class=\"\">Foxy admin\u003C\u002Fa> and open the \u003Cstrong>Subscriptions\u003C\u002Fstrong> page.\u003C\u002Fp>\u003C\u002Fli>\u003Cli>\u003Cp>Use the filters to find the subscription you want to modify.\u003C\u002Fp>\u003C\u002Fli>\u003Cli>\u003Cp>Click the \u003Cstrong>+\u003C\u002Fstrong> next to the subscription to expand it, then click the \u003Cstrong>Sub Token URL\u003C\u002Fstrong> link. This opens a new tab and loads the subscription into your cart.\u003C\u002Fp>\u003C\u002Fli>\u003Cli>\u003Cp>Make any changes needed to the cart contents, or go straight to checkout.\u003C\u002Fp>\u003C\u002Fli>\u003Cli>\u003Cp>At checkout, the customer’s email will already be filled in. Enter the Unified Order Entry password.\u003C\u002Fp>\u003C\u002Fli>\u003Cli>\u003Cp>Update the customer’s details if needed and complete the checkout.\u003C\u002Fp>\u003C\u002Fli>\u003C\u002Fol>\u003Ch2>Notes\u003C\u002Fh2>\u003Cul>\u003Cli>\u003Cp>Loading the subscription this way pulls in the customer’s existing details automatically once the Unified Order Entry password is entered.\u003C\u002Fp>\u003C\u002Fli>\u003Cli>\u003Cp>For placing a standard order rather than modifying a subscription, see \u003Ca href=\"https:\u002F\u002Ffoxy.io\u002Fhelp\u002Farticles\u002Fplace-an-order-for-an-existing-customer\" class=\"\">Place an order for an existing customer\u003C\u002Fa>.\u003C\u002Fp>\u003C\u002Fli>\u003C\u002Ful>",{"name":471,"created_at":472,"published_at":473,"updated_at":474,"id":475,"uuid":47,"content":476,"slug":48,"full_slug":48,"sort_by_date":59,"position":654,"tag_list":655,"is_startpage":24,"parent_id":59,"meta_data":59,"group_id":656,"first_published_at":657,"release_id":59,"lang":65,"path":59,"alternates":658,"default_full_slug":59,"translated_slugs":59},"Contact","2022-09-23T19:56:58.957Z","2025-05-08T18:24:40.382Z","2025-05-08T18:24:40.392Z",3138,{"seo":477,"_uid":480,"title":481,"action":482,"fields":483,"method":630,"columns":631,"subtitle":645,"component":48,"button_text":651,"submit_title":652,"submit_subtitle":653},{"_uid":478,"title":471,"plugin":479,"description":13},"24ff7574-3bcc-48d2-85b5-e529dfea1cc4","meta-fields","8f54f1da-9d8f-49b2-89e7-840e886491cb","We're here to help.","https:\u002F\u002Fusebasin.com\u002Ff\u002F029f48d65402",[484,489,493,601,604,609,624],{"_uid":485,"name":486,"type":332,"label":487,"options":13,"required":33,"component":488,"placeholder":13},"9a70b226-2036-4f90-a052-b3efa61c5896","name","Name","form___field",{"_uid":490,"name":491,"type":491,"label":492,"options":13,"required":33,"component":488,"placeholder":13},"86ba35be-ff43-4a28-8633-14052a8f6622","email","Email Address",{"_uid":494,"name":495,"type":496,"label":497,"options":498,"required":33,"component":488,"conditions":499,"placeholder":13},"3f827475-492c-4f97-aa1e-2386ac263b6c","topic","select","Topic","Presales, Support, Billing, Partnerships, Order Enquiry, Other",[500,555,565,572,580,588,594],{"_uid":501,"equals":502,"fields":503,"component":554},"e21d97dd-e68e-4fa6-ba97-bc40f3041dde","Order Enquiry",[504],{"_uid":505,"body":506,"type":552,"title":13,"component":553},"b64992bc-6d53-48b8-b7a0-d81e5a062e50",{"type":324,"content":507},[508],{"type":327,"content":509},[510,512,519,521,523,524,528,530,535,543,545,550],{"text":511,"type":332},"We are ",{"text":513,"type":332,"marks":514},"Foxy.io",[515],{"type":357,"attrs":516},{"href":517,"uuid":59,"anchor":59,"custom":518,"target":59,"linktype":31},"http:\u002F\u002FFoxy.io",{},{"text":520,"type":332},", an ecommerce platform powering ecommerce for other merchants. We do not sell products, and are unable to assist with questions about order statuses or refunds for any merchants using our platform. Please contact the merchant you ordered from for assistance. If you’d like to report a store using Foxy for fraudulent practices, please select ‘other’ in the subject.",{"type":522},"hard_break",{"type":522},{"text":525,"type":332,"marks":526},"NOTE:",[527],{"type":366},{"text":529,"type":332}," We are ",{"text":531,"type":332,"marks":532},"not ",[533],{"type":534},"italic",{"text":536,"type":332,"marks":537},"Foxy.in",[538,542],{"type":357,"attrs":539},{"href":540,"uuid":59,"anchor":59,"custom":541,"target":59,"linktype":31},"http:\u002F\u002FFoxy.in",{},{"type":534},{"text":544,"type":332},". We are not in any way affiliated with ",{"text":536,"type":332,"marks":546},[547],{"type":357,"attrs":548},{"href":540,"uuid":59,"anchor":59,"custom":549,"target":59,"linktype":31},{},{"text":551,"type":332},", and cannot help in any way with your order from that website.","danger","global___alert","form___condition",{"_uid":556,"equals":557,"fields":558,"component":554},"8765c3e1-25cf-44aa-b8ea-fc6094acf9c3","Presales",[559],{"_uid":560,"name":561,"type":562,"label":13,"options":13,"required":24,"component":488,"conditions":563,"placeholder":13,"default_value":564},"cf464f8e-d643-4f6e-af29-d3abffaf7380","department_email_address","hidden",[],"hello@foxy.io",{"_uid":566,"equals":208,"fields":567,"component":554},"4007b6d8-77e5-421d-bd1e-6f336dd853fb",[568],{"_uid":569,"name":561,"type":562,"label":13,"options":13,"required":24,"component":488,"conditions":570,"placeholder":13,"default_value":571},"7b4c6aa5-a68c-45e0-9ce1-0a36af10c0c2",[],"help@foxy.io",{"_uid":573,"equals":574,"fields":575,"component":554},"1dbb8f11-613d-43cd-9e09-1b94f6e19219","Billing",[576],{"_uid":577,"name":561,"type":562,"label":13,"options":13,"required":24,"component":488,"conditions":578,"placeholder":13,"default_value":579},"a0ac0d1b-bc4f-4a6c-a682-581d450b0b73",[],"help+billing@foxy.io",{"_uid":581,"equals":582,"fields":583,"component":554},"a0a53a50-7172-4a29-ba58-181e38874e12","Partnerships",[584],{"_uid":585,"name":561,"type":562,"label":13,"options":13,"required":24,"component":488,"conditions":586,"placeholder":13,"default_value":587},"7aa011d9-f374-4aed-b5a5-929b54aaf152",[],"partners@foxy.io",{"_uid":589,"equals":502,"fields":590,"component":554},"a4cd431f-25d5-41c7-bfdc-02c908c8fb47",[591],{"_uid":592,"name":561,"type":562,"label":13,"options":13,"required":24,"component":488,"conditions":593,"placeholder":13,"default_value":564},"f5d52168-d6ae-451b-94ee-2ced1cbd28ad",[],{"_uid":595,"equals":596,"fields":597,"component":554},"25aba1ed-eb41-4bbc-aa89-f7a7167ea86e","Other",[598],{"_uid":599,"name":561,"type":562,"label":13,"options":13,"required":24,"component":488,"conditions":600,"placeholder":13,"default_value":564},"f40dfaef-c203-4b71-bf4e-e1b43cef192b",[],{"_uid":602,"component":603},"e9c53a05-f40a-4510-aaf8-bc072a235a0c","form___subject",{"_uid":605,"name":606,"type":607,"label":608,"options":13,"required":33,"component":488,"placeholder":13},"a4c4d385-fff4-4978-99fb-b68cfea623d6","message","textarea","Message",{"_uid":610,"name":611,"type":496,"label":612,"options":613,"required":33,"component":488,"conditions":614,"placeholder":13},"8a3c9f85-f438-427d-9c7a-d7b295a14b5b","existing_user","Are you an existing user?","No, Yes",[615],{"_uid":616,"equals":617,"fields":618,"component":554},"115933d6-262a-4b59-8fa8-579c5ad73de1","Yes",[619],{"_uid":620,"name":621,"type":332,"label":622,"options":13,"required":33,"component":488,"conditions":623,"placeholder":13},"44b6ff23-98f0-4e95-b7f5-c23e06415c2d","subdomain","Store Subdomain",[],{"_uid":625,"name":626,"type":496,"label":627,"options":628,"required":33,"component":488,"conditions":629,"placeholder":13},"922a5cef-3af2-4113-8855-36c7910e3ee3","user_type","What type of user are you?","Developer, Designer, Merchant",[],"POST",[632],{"_uid":633,"text":634,"title":643,"component":644},"7323b90d-a93a-4bf1-baa9-20d0b7ead61b",{"type":324,"content":635},[636],{"type":327,"content":637},[638,640,641],{"text":639,"type":332},"855.369.9227",{"type":522},{"text":642,"type":332},"9:30am-6pm Central M-F","Pre-sales, Sales, & Partnerships","contact___footer_column",{"type":324,"content":646},[647],{"type":327,"content":648},[649],{"text":650,"type":332},"Get in touch to get help from our friendly support team.","Submit","Success!","Your email has been received. We'll get back to you as soon as we can, but it might take a business day. If you don't hear back from us in a timely manner, please check your spam folder to ensure our reply didn't go there.",-80,[],"2fd9fb7d-a48a-4184-acfd-30022d8d6f08","2022-09-23T20:10:45.360Z",[],[288,660],{"name":661,"created_at":662,"published_at":663,"updated_at":664,"id":665,"uuid":449,"content":666,"slug":679,"full_slug":680,"sort_by_date":59,"position":681,"tag_list":682,"is_startpage":24,"parent_id":310,"meta_data":59,"group_id":683,"first_published_at":663,"release_id":59,"lang":65,"path":59,"alternates":684,"default_full_slug":59,"translated_slugs":59},"Unified Order Entry","2026-07-21T15:41:49.929Z","2026-07-21T15:42:13.640Z","2026-07-21T15:42:13.649Z",200535695123055,{"_uid":667,"icon":13,"name":661,"type":668,"pinned":24,"summary":669,"category":13,"component":297,"blog_posts":670,"icon_custom":671,"case_studies":673,"faq_sections":674,"featured_guides":675,"mailbox_category":13,"featured_articles":676,"featured_blog_posts":677,"featured_case_studies":678},"db69accd-a8c8-4bdc-ad96-95b0ae0342ac","simple","How to place and complete orders on behalf of your customers using Unified Order Entry (UOE), including setup, security considerations, and modifying subscriptions.",[],{"id":59,"alt":59,"name":13,"focus":59,"title":59,"source":59,"filename":13,"copyright":59,"fieldtype":81,"meta_data":672},{},[],[],[],[],[],[],"unified-order-entry","help\u002Fcategories\u002Funified-order-entry",-830,[],"64a74674-68be-43e4-8e1b-bc613a206afe",[],{},1784651804734]