Enable the customer portal

Steps

1. 1

   Go to the Foxy admin

2. 2

   Go to Settings > Customer Portal

3. 3

   Add an allowlist of domains where the portal is allowed to run. Domains must start with https://. For a primary domain, add both the www. and non-www. versions (for example, https://mydomain.com and https://www.mydomain.com). Subdomains (like https://customer.mydomain.com) only need the one version.

4. 4

   Configure any additional options you want:

   • SSO — automatically logs customers who are signed in to the portal into your website as well. Requires additional setup; see Set up SSO between the customer portal and checkout.

   • Customer registration — lets customers create an account directly from the login form, instead of only through checkout.

   • Frequency changes for subscriptions — lets customers change their own subscription frequency. You can define which frequencies are allowed per subscription.

   • Next payment date changes for subscriptions — lets customers change their own next charge date. You can limit how far or to which days this can be changed.

   • Session lifespan — how long a customer stays logged in to the portal before being logged out automatically.

   • JWT shared secret — signs the portal’s authentication tokens. Changing this logs out all active portal sessions. Leave this as automatically generated unless you have a specific reason to set it yourself.

5. 5

   Save your settings.

Notes

• The domain allowlist is required — the portal won’t load on a domain that isn’t listed.

• Once enabled, add the portal to a page on your site. See Add the customer portal to your website.