[{"data":1,"prerenderedAt":744},["ShallowReactive",2],{"header:help":3,"footer:default":67,"story:navigation\u002Fsearch:help":250,"story:help\u002Fcategories":288,"story:help\u002Farticles\u002Fcustomize-the-email-subject-by-language":314,"no-guide:customize-the-email-subject-by-language":59,"article:\u002Fhelp\u002Farticles\u002Fcustomize-the-email-subject-by-language":485,"story:contact":499,"help:tree:4a18fed4-ba8a-4ddd-989f-04de84946d2d:82280d3a-1566-4e5a-8296-75a462deccd9":689,"_apollo:default":743},{"name":4,"created_at":5,"published_at":6,"updated_at":7,"id":8,"uuid":9,"content":10,"slug":57,"full_slug":58,"sort_by_date":59,"position":60,"tag_list":61,"is_startpage":24,"parent_id":62,"meta_data":59,"group_id":63,"first_published_at":64,"release_id":59,"lang":65,"path":59,"alternates":66,"default_full_slug":59,"translated_slugs":59},"Help Center Header","2024-08-09T18:06:34.939Z","2024-10-21T21:58:39.217Z","2024-10-21T21:58:39.232Z",10082752,"3e9b88f7-c163-4657-a2f2-62532d600fad",{"_uid":11,"link":12,"badge":16,"items":17,"title":13,"buttons":50,"new_tab":24,"submenu":51,"alignment":13,"component":52,"badge_link":53,"top_menu_items":56},"e5645a1a-f991-40e8-8d67-e40ebc082b5a",{"id":13,"url":13,"linktype":14,"fieldtype":15,"cached_url":13},"","story","multilink","Help Center",[18,27,34,39,44],{"_uid":19,"link":20,"title":23,"new_tab":24,"submenu":25,"component":26},"5cbe2861-1f49-4166-97da-a4dddd8105e3",{"id":21,"url":13,"linktype":14,"fieldtype":15,"cached_url":22},"4c0a2d99-ec30-4579-8ef1-6bf5564d4839","help\u002Fcategories\u002F","Articles",false,[],"header___item",{"_uid":28,"link":29,"title":32,"new_tab":33,"component":26},"1c8edeb5-b9e9-4cb8-b1c6-c1f292f7d7cd",{"id":13,"url":30,"linktype":31,"fieldtype":15,"cached_url":30},"https:\u002F\u002Fwiki.foxycart.com\u002F","url","Documentation",true,{"_uid":35,"link":36,"title":38,"new_tab":33,"component":26},"8d7df70e-f087-4da0-b616-6f0e9a5af35c",{"id":13,"url":37,"linktype":31,"fieldtype":15,"cached_url":37},"https:\u002F\u002Fapi.foxycart.com\u002F","API Documentation",{"_uid":40,"link":41,"title":43,"new_tab":33,"component":26},"f76e7944-23d5-4652-87e4-cdae79272762",{"id":13,"url":42,"linktype":31,"fieldtype":15,"cached_url":42},"https:\u002F\u002Fstatus.foxy.io\u002F","System Status",{"_uid":45,"link":46,"title":49,"new_tab":24,"component":26},"0de16771-4c84-466c-a1da-d8568113c71f",{"id":47,"url":13,"linktype":14,"fieldtype":15,"cached_url":48},"01e4e370-f9b9-45af-8fa9-f15540699b0d","contact","Contact Us",[],[],"header",{"id":54,"url":13,"linktype":14,"fieldtype":15,"cached_url":55},"4a679eb7-662d-4ea4-a976-5a2acbf0b663","help\u002F",[],"help-header","navigation\u002Fhelp-header",null,20,[],10082747,"71b81c2e-5e09-48a1-a397-a3c72fcd344a","2022-09-21T14:50:25.655Z","default",[],{"name":68,"created_at":69,"published_at":70,"updated_at":71,"id":72,"uuid":73,"content":74,"slug":243,"full_slug":244,"sort_by_date":59,"position":245,"tag_list":246,"is_startpage":24,"parent_id":62,"meta_data":59,"group_id":247,"first_published_at":248,"release_id":59,"lang":65,"path":59,"alternates":249,"default_full_slug":59,"translated_slugs":59},"Default Footer","2024-08-09T18:06:59.024Z","2025-09-04T06:24:46.223Z","2025-09-04T06:24:46.241Z",10082753,"e59e67ac-248a-482f-84a1-53d4f318186a",{"_uid":75,"about":76,"logos":77,"socials":82,"sections":108,"component":225,"cta_title":226,"bottom_links":227,"cta_subtitle":241,"cta_button_link":242,"cta_button_text":183},"830983f5-c4c4-43c8-b150-86a5e3fa6dc8","Foxy’s hosted cart & payment page allow you to sell anything, using your existing website or platform.",[78],{"id":79,"alt":13,"name":13,"focus":13,"title":13,"filename":80,"copyright":13,"fieldtype":81},14760,"https:\u002F\u002Fa-us.storyblok.com\u002Ff\u002F1001040\u002Fx\u002F3b030847ec\u002Fb-corp.svg","asset",[83,90,96,102],{"_uid":84,"icon":85,"link":86,"name":88,"component":89},"faf0a618-ea94-42ea-9182-03be18c43216","fa-facebook",{"id":13,"url":87,"linktype":31,"fieldtype":15,"cached_url":87},"https:\u002F\u002Fwww.facebook.com\u002Ffoxycart","Facebook","footer___social",{"_uid":91,"icon":92,"link":93,"name":95,"component":89},"14309c18-7e79-423e-b375-34555bac0811","fa-instagram",{"id":13,"url":94,"linktype":31,"fieldtype":15,"cached_url":94},"https:\u002F\u002Fwww.instagram.com\u002Ffoxy_io","Instagram",{"_uid":97,"icon":98,"link":99,"name":101,"component":89},"8f7fe7cf-0dd3-4596-8334-226ea466716a","fa-linkedin",{"id":13,"url":100,"linktype":31,"fieldtype":15,"cached_url":100},"https:\u002F\u002Fwww.linkedin.com\u002Fcompany\u002Ffoxycart.com","LinkedIn",{"_uid":103,"icon":104,"link":105,"name":107,"component":89},"90a675b4-dd97-40b5-be09-00a87223d4c5","fa-youtube",{"id":13,"url":106,"linktype":31,"fieldtype":15,"cached_url":106},"https:\u002F\u002Fwww.youtube.com\u002Fuser\u002Ffoxycart","Youtube",[109,139,184,206],{"_uid":110,"name":111,"items":112,"component":138},"82849945-282f-488c-b18d-a8d2252f514a","Company",[113,120,126,132],{"_uid":114,"link":115,"title":118,"new_tab":24,"component":119},"1f699ab1-938b-4d9d-9825-aabcbe6f57fe",{"id":116,"url":13,"linktype":14,"fieldtype":15,"cached_url":117},"63634293-a749-4226-9439-9f38ee6dcda0","about-us","About Us","footer___menu_items",{"_uid":121,"link":122,"title":125,"new_tab":24,"component":119},"b26b00f1-a0e7-4be2-8ab3-428b8cc841f8",{"id":123,"url":13,"linktype":14,"fieldtype":15,"cached_url":124},"26cb7c55-faed-4a77-a291-1552d4111b3e","how-foxy-works","How Foxy Works",{"_uid":127,"link":128,"title":131,"new_tab":24,"component":119},"b40c68a0-1ceb-4226-9515-6176534f61fe",{"id":129,"url":13,"linktype":14,"fieldtype":15,"cached_url":130},"dc6657d7-7f4f-4c0d-b781-e971b038ee26","for-good","Foxy For Good",{"_uid":133,"link":134,"title":137,"new_tab":24,"component":119},"3ad0c134-bef9-4fff-b891-e09f16109036",{"id":135,"url":13,"linktype":14,"fieldtype":15,"cached_url":136},"23cae210-baf4-4588-9862-d09f4f52ccd2","brand-assets","Brand Assets","footer___section",{"_uid":140,"name":141,"items":142,"component":138},"a6805fa8-ac60-47f1-b8f0-f27aded0afbe","Product",[143,149,155,161,167,173,179],{"_uid":144,"link":145,"title":148,"new_tab":24,"component":119},"b39c8a4e-2383-486f-b76a-11fbb15d8134",{"id":146,"url":13,"linktype":14,"fieldtype":15,"cached_url":147},"bb04690f-fe98-4ce6-80be-05b950f2364f","features\u002F","Features",{"_uid":150,"link":151,"title":154,"new_tab":24,"component":119},"64f8a41f-c181-433d-bc0a-fc94e71ecbf6",{"id":152,"url":13,"linktype":14,"fieldtype":15,"cached_url":153},"c450c58d-761d-48c0-a9af-0b064611689b","pricing","Pricing",{"_uid":156,"link":157,"title":160,"new_tab":24,"component":119},"6e0b287f-fd8c-4146-9e0e-0ab0b5c9ce3c",{"id":158,"url":13,"linktype":14,"fieldtype":15,"cached_url":159},"fab20ad9-e76a-4947-b709-3a6fdfa88028","blog\u002Fcategories\u002Fproduct-updates","Product Updates",{"_uid":162,"link":163,"title":166,"new_tab":24,"component":119},"47e5a074-a6b5-4f1c-8c2f-89a2ae9f83eb",{"id":164,"url":13,"linktype":14,"fieldtype":15,"cached_url":165},"d2c83612-d611-47f3-a3b4-ca7fe08540b8","changelogs\u002F","Changelogs",{"_uid":168,"link":169,"title":172,"new_tab":24,"component":119},"b5c08774-542f-4ffd-b357-c94d674488b9",{"id":170,"url":13,"linktype":14,"fieldtype":15,"cached_url":171},"08876121-0df3-4ed9-aa11-902b3e41cd02","whats-next","What's Next",{"_uid":174,"link":175,"title":178,"new_tab":24,"component":119},"9c2704ed-6d9f-43e1-9e67-c8d91c083288",{"id":176,"url":13,"linktype":14,"fieldtype":15,"cached_url":177},"056a7857-b18f-4025-8f97-91a38fc19bc8","compare\u002F","Compare",{"_uid":180,"link":181,"title":183,"new_tab":24,"component":119},"5f2db35b-674b-406a-8fa7-d246633af9fe",{"id":13,"url":182,"linktype":31,"fieldtype":15,"cached_url":182},"https:\u002F\u002Fadmin.foxy.io\u002Fsign-up","Try Foxy Free",{"_uid":185,"name":186,"items":187,"component":138},"63fa1f29-4252-4640-9922-fe310e69e54a","Security",[188,194,200],{"_uid":189,"link":190,"title":193,"new_tab":24,"component":119},"1158ddb6-9eb0-466f-8eb6-7ca2ae66c8b8",{"id":191,"url":13,"linktype":14,"fieldtype":15,"cached_url":192},"1f58fb2c-8681-4742-b6e8-09999beae9f6","security-contact","Security Contact",{"_uid":195,"link":196,"title":199,"new_tab":24,"component":119},"9a79c54a-6022-4dfd-854b-766f5e4703ba",{"id":197,"url":13,"linktype":14,"fieldtype":15,"cached_url":198},"55cbfcc3-425a-4261-8037-54e919851d2d","pci","PCI Compliance",{"_uid":201,"link":202,"title":205,"new_tab":24,"component":119},"0b85f5b6-9534-4071-b323-b39d053dd4d7",{"id":203,"url":13,"linktype":14,"fieldtype":15,"cached_url":204},"c3ac0fe3-83e2-4879-afbd-d4c83e1590df","help\u002Farticles\u002Four-official-domains-public-code","Domains & Codebases",{"_uid":207,"name":208,"items":209,"component":138},"998ded67-d107-49f4-8154-ca6be51671ec","Support",[210,213,216,219,222],{"_uid":211,"link":212,"title":16,"new_tab":24,"component":119},"594ffd35-3049-4004-bb08-0db568ebd819",{"id":54,"url":13,"linktype":14,"fieldtype":15,"cached_url":55},{"_uid":214,"link":215,"title":32,"new_tab":33,"component":119},"0a1a55ab-a985-4f9d-8b42-26da714d0c1c",{"id":13,"url":30,"linktype":31,"fieldtype":15,"cached_url":30},{"_uid":217,"link":218,"title":38,"new_tab":33,"component":119},"61e0b7c8-aadf-419b-a339-b3ccabc65bf4",{"id":13,"url":37,"linktype":31,"fieldtype":15,"cached_url":37},{"_uid":220,"link":221,"title":43,"new_tab":33,"component":119},"fd67a89e-1c54-4d31-94b5-64be999062d6",{"id":13,"url":42,"linktype":31,"fieldtype":15,"cached_url":42},{"_uid":223,"link":224,"title":49,"new_tab":24,"component":119},"231a6f71-e996-4ad4-b033-d4d5542f34f0",{"id":47,"url":13,"linktype":14,"fieldtype":15,"cached_url":48},"footer","Get started with our *unlimited free trial*.",[228,235],{"_uid":229,"link":230,"text":233,"component":234},"f0b77210-2632-45a2-8436-e57cad84d01a",{"id":231,"url":13,"linktype":14,"fieldtype":15,"cached_url":232},"60ba16a2-c1f4-485f-b978-8d2eeeafbf5a","terms-of-service","Terms of Service","footer___bottom_links",{"_uid":236,"link":237,"text":240,"component":234},"4bd497b0-993f-4b4d-a5b7-8a49c7c8fec9",{"id":238,"url":13,"linktype":14,"fieldtype":15,"cached_url":239},"332302b9-1d18-4016-b9c8-9b33c72d782b","privacy-policy","Privacy Policy","No credit card required.",{"id":13,"url":182,"linktype":31,"fieldtype":15,"cached_url":182},"default-footer","navigation\u002Fdefault-footer",50,[],"11006268-07f9-41e9-96f3-c51fb723399d","2022-09-21T20:39:02.357Z",[],{"name":251,"created_at":252,"published_at":253,"updated_at":254,"id":255,"uuid":256,"content":257,"slug":279,"full_slug":282,"sort_by_date":59,"position":283,"tag_list":284,"is_startpage":24,"parent_id":62,"meta_data":59,"group_id":285,"first_published_at":286,"release_id":59,"lang":65,"path":59,"alternates":287,"default_full_slug":59,"translated_slugs":59},"Search","2024-10-21T22:08:54.973Z","2025-05-26T09:17:25.790Z","2025-05-26T09:17:25.804Z",13592003,"14cbc359-9ac1-4a7a-a8de-ad4ac8ef26d4",{"_uid":258,"name":251,"indices":259,"summary":13,"component":279,"primary_image":280},"5e4a56e8-76f1-4790-b3a7-70f1be97d042",[260,265,269,274],{"key":261,"_uid":262,"icon":13,"name":263,"component":264},"all","c12a3210-7323-4273-8217-5215e52efe84","All","index",{"key":266,"_uid":267,"icon":268,"name":23,"component":264},"help_center_article","5acff080-95e4-44d3-8dcf-1b19720af382","fa-file-alt",{"key":270,"_uid":271,"icon":272,"name":273,"component":264},"help_center_guide","b8fbc206-c083-471e-a1f0-0ebeb90a669d","fa-book","Guides",{"key":275,"_uid":276,"icon":277,"name":278,"component":264},"blog_post","23419e83-2e56-4c4c-8a05-9fd1b3c9a9bd","fa-file-image","Blog Posts","search",{"id":59,"alt":59,"name":13,"focus":59,"title":59,"source":59,"filename":13,"copyright":59,"fieldtype":81,"meta_data":281},{},"navigation\u002Fsearch",60,[],"11e1fd31-95cd-4fc9-b736-8b8910663e6c","2024-10-21T23:17:05.904Z",[],{"name":23,"created_at":289,"published_at":290,"updated_at":291,"id":292,"uuid":21,"content":293,"slug":307,"full_slug":22,"sort_by_date":59,"position":308,"tag_list":309,"is_startpage":33,"parent_id":310,"meta_data":59,"group_id":311,"first_published_at":312,"release_id":59,"lang":65,"path":59,"alternates":313,"default_full_slug":59,"translated_slugs":59},"2022-09-19T14:42:29.685Z","2024-07-30T18:17:22.506Z","2024-07-30T18:17:22.525Z",2660,{"_uid":294,"icon":13,"name":23,"guides":295,"pinned":24,"summary":296,"category":13,"component":297,"blog_posts":298,"content_hub":24,"icon_custom":299,"case_studies":300,"faq_sections":301,"help_articles":302,"featured_guides":303,"mailbox_category":13,"featured_articles":304,"featured_blog_posts":305,"featured_case_studies":306},"d6dae89a-907a-4bf7-82de-fe2ba875ee6e",[],"Get your questions answered with our browsable knowledge base.","help_center_category",[],{"id":59,"alt":59,"name":13,"focus":59,"title":59,"filename":13,"copyright":59,"fieldtype":81},[],[],[],[],[],[],[],"categories",530,[],2658,"19ebcdd2-027f-47f5-9a5b-a8992c959578","2022-09-19T16:24:39.219Z",[],{"name":315,"created_at":316,"published_at":317,"updated_at":318,"id":319,"uuid":320,"content":321,"slug":478,"full_slug":479,"sort_by_date":59,"position":480,"tag_list":481,"is_startpage":24,"parent_id":482,"meta_data":59,"group_id":483,"first_published_at":317,"release_id":59,"lang":65,"path":59,"alternates":484,"default_full_slug":59,"translated_slugs":59},"Customize the email subject by language","2026-07-24T21:02:28.146Z","2026-07-24T21:04:00.551Z","2026-07-24T21:04:00.566Z",201676178068503,"4a18fed4-ba8a-4ddd-989f-04de84946d2d",{"_uid":322,"body":323,"name":315,"image":472,"pinned":24,"summary":474,"category":475,"component":266,"related_articles":477},"2aab7ba1-b275-4b2e-abb6-9ef2c316e87c",{"type":324,"content":325},"doc",[326,333,340,345,377,382,387,415,421,444,449],{"type":327,"attrs":328,"content":329},"paragraph",{"textAlign":59},[330],{"text":331,"type":332},"By default, the email receipt’s subject line is set directly on the email template page and isn’t tied to a language string — but you can add Twig logic to your email templates to vary the subject based on the cart’s language.","text",{"type":334,"attrs":335,"content":337},"heading",{"level":336,"textAlign":59},2,[338],{"text":339,"type":332},"How it works",{"type":327,"attrs":341,"content":342},{"textAlign":59},[343],{"text":344,"type":332},"The email subject is not itself a language string, with one exception: subscription dunning emails, where the subject is controlled by the language settings using these strings:",{"type":346,"content":347},"bullet_list",[348,359,368],{"type":349,"content":350},"list_item",[351],{"type":327,"attrs":352,"content":353},{"textAlign":59},[354],{"text":355,"type":332,"marks":356},"email subject subscription cancelled",[357],{"type":358},"code",{"type":349,"content":360},[361],{"type":327,"attrs":362,"content":363},{"textAlign":59},[364],{"text":365,"type":332,"marks":366},"email subject subscription past due",[367],{"type":358},{"type":349,"content":369},[370],{"type":327,"attrs":371,"content":372},{"textAlign":59},[373],{"text":374,"type":332,"marks":375},"email subject expiring payment reminder",[376],{"type":358},{"type":327,"attrs":378,"content":379},{"textAlign":59},[380],{"text":381,"type":332},"For the standard email receipt (not dunning emails), you customize the subject per language by adding Twig logic to the top of your email templates.",{"type":334,"attrs":383,"content":384},{"level":336,"textAlign":59},[385],{"text":386,"type":332},"Steps",{"type":388,"attrs":389,"content":391},"ordered_list",{"order":390},1,[392,408],{"type":349,"content":393},[394],{"type":327,"attrs":395,"content":396},{"textAlign":59},[397,399,406],{"text":398,"type":332},"Go to the ",{"text":400,"type":332,"marks":401},"Foxy admin",[402],{"type":403,"attrs":404},"link",{"href":405,"uuid":59,"anchor":59,"target":59,"linktype":31},"https:\u002F\u002Fadmin.foxy.io",{"text":407,"type":332}," and open your email templates.",{"type":349,"content":409},[410],{"type":327,"attrs":411,"content":412},{"textAlign":59},[413],{"text":414,"type":332},"Add the following Twig snippet to the top of your email templates. Include it in both the text and HTML versions if you’re using both:",{"type":416,"attrs":417,"content":418},"code_block",{"class":59},[419],{"text":420,"type":332},"{% set custom_subject = \"\" %}\n{% if not is_subscription_dunning_cancellation and not is_subscription_dunning_reminder and not is_expiring_payment_reminder %}\n    {% if language == \"german\" %}\n        {% set custom_subject = \"German Email Subject Line\" %}\n    {% elseif language == \"french\" %}\n        {% set custom_subject = \"French Email Subject Line\" %}\n    {% endif %}\n{% endif %}\n{% if custom_subject != \"\" %}\n    {{ custom_subject|fc_output_data('email_subject') }}\n{% endif %}\n",{"type":388,"attrs":422,"content":423},{"order":390},[424,437],{"type":349,"content":425},[426],{"type":327,"attrs":427,"content":428},{"textAlign":59},[429,431,435],{"text":430,"type":332},"Add an ",{"text":432,"type":332,"marks":433},"{% elseif %}",[434],{"type":358},{"text":436,"type":332}," block for each additional language you support, replacing the language value and subject text.",{"type":349,"content":438},[439],{"type":327,"attrs":440,"content":441},{"textAlign":59},[442],{"text":443,"type":332},"Save your template.",{"type":334,"attrs":445,"content":446},{"level":336,"textAlign":59},[447],{"text":448,"type":332},"Notes",{"type":346,"content":450},[451,458,465],{"type":349,"content":452},[453],{"type":327,"attrs":454,"content":455},{"textAlign":59},[456],{"text":457,"type":332},"If none of the conditions match — for example, the cart’s language doesn’t have a custom subject defined — Foxy falls back to the default subject set in your store’s admin.",{"type":349,"content":459},[460],{"type":327,"attrs":461,"content":462},{"textAlign":59},[463],{"text":464,"type":332},"This snippet intentionally excludes subscription dunning emails, since those use their own subject language strings rather than the email template’s subject field.",{"type":349,"content":466},[467],{"type":327,"attrs":468,"content":469},{"textAlign":59},[470],{"text":471,"type":332},"The same approach can be used to customize the bcc and from addresses per language.",{"id":59,"alt":59,"name":13,"focus":59,"title":59,"source":59,"filename":13,"copyright":59,"fieldtype":81,"meta_data":473},{},"How to use Twig logic in your email templates to set a different email receipt subject line based on the cart's language.",[476],"82280d3a-1566-4e5a-8296-75a462deccd9",[],"customize-the-email-subject-by-language","help\u002Farticles\u002Fcustomize-the-email-subject-by-language",-4640,[],2659,"9fdc1f21-0715-435d-be4e-23ae6c3ad6c3",[],{"html":486,"sections":487,"segments":495},"\u003Cp>By default, the email receipt’s subject line is set directly on the email template page and isn’t tied to a language string — but you can add Twig logic to your email templates to vary the subject based on the cart’s language.\u003C\u002Fp>\u003Csection id=\"how-it-works\" data-title=\"How it works\" data-title-node=\"H2\">\u003Chr class=\"my-8\" style=\"margin-left: -48px; margin-right: -40vw\">\u003Ch2 data-anchor-id=\"how-it-works\">How it works\u003C\u002Fh2>\u003Cp>The email subject is not itself a language string, with one exception: subscription dunning emails, where the subject is controlled by the language settings using these strings:\u003C\u002Fp>\u003Cul>\u003Cli>\u003Cp>\u003Ccode class=\"badge bg-soft-danger text-danger\">email subject subscription cancelled\u003C\u002Fcode>\u003C\u002Fp>\u003C\u002Fli>\u003Cli>\u003Cp>\u003Ccode class=\"badge bg-soft-danger text-danger\">email subject subscription past due\u003C\u002Fcode>\u003C\u002Fp>\u003C\u002Fli>\u003Cli>\u003Cp>\u003Ccode class=\"badge bg-soft-danger text-danger\">email subject expiring payment reminder\u003C\u002Fcode>\u003C\u002Fp>\u003C\u002Fli>\u003C\u002Ful>\u003Cp>For the standard email receipt (not dunning emails), you customize the subject per language by adding Twig logic to the top of your email templates.\u003C\u002Fp>\u003C\u002Fsection>\u003Csection id=\"steps\" data-title=\"Steps\" data-title-node=\"H2\">\u003Chr class=\"my-8\" style=\"margin-left: -48px; margin-right: -40vw\">\u003Ch2 data-anchor-id=\"steps\">Steps\u003C\u002Fh2>\u003Col class=\"step step-icon-sm step-dashed step-border-last-0 mt-3\">\u003Cli class=\"step-item\">\u003Cdiv class=\"step-content-wrapper\">\u003Cspan class=\"step-icon step-icon-soft-primary\">1\u003C\u002Fspan>\u003Cdiv class=\"w-100 overflow-hidden\">\u003Cdiv class=\"step-content mt-2\">\u003Cp>Go to the \u003Ca href=\"https:\u002F\u002Fadmin.foxy.io\" class=\"\">Foxy admin\u003C\u002Fa> and open your email templates.\u003C\u002Fp>\u003C\u002Fdiv>\u003C\u002Fdiv>\u003C\u002Fdiv>\u003C\u002Fli>\u003Cli class=\"step-item\">\u003Cdiv class=\"step-content-wrapper\">\u003Cspan class=\"step-icon step-icon-soft-primary\">2\u003C\u002Fspan>\u003Cdiv class=\"w-100 overflow-hidden\">\u003Cdiv class=\"step-content mt-2\">\u003Cp>Add the following Twig snippet to the top of your email templates. Include it in both the text and HTML versions if you’re using both:\u003C\u002Fp>\u003C\u002Fdiv>\u003C\u002Fdiv>\u003C\u002Fdiv>\u003C\u002Fli>\u003C\u002Fol>\u003Cdiv class=\"position-relative w-100 overflow-hidden rounded-2\" data-code-block>\u003Cdiv class=\"d-flex justify-content-end border-bottom\" style=\"background:#2b2c3b;\">\u003Cbutton type=\"button\" class=\"btn btn-link btn-sm text-light\" title=\"Copy\" data-code-button>\u003Cspan data-code-default style=\"\">\u003Ci class=\"fal fa-copy me-2\">\u003C\u002Fi> Copy \u003C\u002Fspan>\u003Cspan class=\"text-success\" data-code-success style=\"display:none;\">\u003Ci class=\"fal fa-check ms-2\">\u003C\u002Fi> Copied \u003C\u002Fspan>\u003C\u002Fbutton>\u003C\u002Fdiv>\u003Cdiv class=\"small\">\u003Cpre class=\"hljs p-2\" data-code-content>{% set custom_subject = &quot;&quot; %}\n{% if not is_subscription_dunning_cancellation and not is_subscription_dunning_reminder and not is_expiring_payment_reminder %}\n    {% if language == &quot;german&quot; %}\n        {% set custom_subject = &quot;German Email Subject Line&quot; %}\n    {% elseif language == &quot;french&quot; %}\n        {% set custom_subject = &quot;French Email Subject Line&quot; %}\n    {% endif %}\n{% endif %}\n{% if custom_subject != &quot;&quot; %}\n    {{ custom_subject|fc_output_data(&#x27;email_subject&#x27;) }}\n{% endif %}\n\u003C\u002Fpre>\u003C\u002Fdiv>\u003C\u002Fdiv>\u003Col class=\"step step-icon-sm step-dashed step-border-last-0 mt-3\">\u003Cli class=\"step-item\">\u003Cdiv class=\"step-content-wrapper\">\u003Cspan class=\"step-icon step-icon-soft-primary\">1\u003C\u002Fspan>\u003Cdiv class=\"w-100 overflow-hidden\">\u003Cdiv class=\"step-content mt-2\">\u003Cp>Add an \u003Ccode class=\"badge bg-soft-danger text-danger\">{% elseif %}\u003C\u002Fcode> block for each additional language you support, replacing the language value and subject text.\u003C\u002Fp>\u003C\u002Fdiv>\u003C\u002Fdiv>\u003C\u002Fdiv>\u003C\u002Fli>\u003Cli class=\"step-item\">\u003Cdiv class=\"step-content-wrapper\">\u003Cspan class=\"step-icon step-icon-soft-primary\">2\u003C\u002Fspan>\u003Cdiv class=\"w-100 overflow-hidden\">\u003Cdiv class=\"step-content mt-2\">\u003Cp>Save your template.\u003C\u002Fp>\u003C\u002Fdiv>\u003C\u002Fdiv>\u003C\u002Fdiv>\u003C\u002Fli>\u003C\u002Fol>\u003C\u002Fsection>\u003Csection id=\"notes\" data-title=\"Notes\" data-title-node=\"H2\">\u003Chr class=\"my-8\" style=\"margin-left: -48px; margin-right: -40vw\">\u003Ch2 data-anchor-id=\"notes\">Notes\u003C\u002Fh2>\u003Cul>\u003Cli>\u003Cp>If none of the conditions match — for example, the cart’s language doesn’t have a custom subject defined — Foxy falls back to the default subject set in your store’s admin.\u003C\u002Fp>\u003C\u002Fli>\u003Cli>\u003Cp>This snippet intentionally excludes subscription dunning emails, since those use their own subject language strings rather than the email template’s subject field.\u003C\u002Fp>\u003C\u002Fli>\u003Cli>\u003Cp>The same approach can be used to customize the bcc and from addresses per language.\u003C\u002Fp>\u003C\u002Fli>\u003C\u002Ful>\u003C\u002Fsection>",[488,491,493],{"id":489,"title":339,"level":490},"how-it-works","H2",{"id":492,"title":386,"level":490},"steps",{"id":494,"title":448,"level":490},"notes",[496],{"type":497,"content":498},"html","\u003Cp>By default, the email receipt’s subject line is set directly on the email template page and isn’t tied to a language string — but you can add Twig logic to your email templates to vary the subject based on the cart’s language.\u003C\u002Fp>\u003Ch2>How it works\u003C\u002Fh2>\u003Cp>The email subject is not itself a language string, with one exception: subscription dunning emails, where the subject is controlled by the language settings using these strings:\u003C\u002Fp>\u003Cul>\u003Cli>\u003Cp>\u003Ccode class=\"badge bg-soft-danger text-danger\">email subject subscription cancelled\u003C\u002Fcode>\u003C\u002Fp>\u003C\u002Fli>\u003Cli>\u003Cp>\u003Ccode class=\"badge bg-soft-danger text-danger\">email subject subscription past due\u003C\u002Fcode>\u003C\u002Fp>\u003C\u002Fli>\u003Cli>\u003Cp>\u003Ccode class=\"badge bg-soft-danger text-danger\">email subject expiring payment reminder\u003C\u002Fcode>\u003C\u002Fp>\u003C\u002Fli>\u003C\u002Ful>\u003Cp>For the standard email receipt (not dunning emails), you customize the subject per language by adding Twig logic to the top of your email templates.\u003C\u002Fp>\u003Ch2>Steps\u003C\u002Fh2>\u003Col order=\"1\">\u003Cli>\u003Cp>Go to the \u003Ca href=\"https:\u002F\u002Fadmin.foxy.io\" class=\"\">Foxy admin\u003C\u002Fa> and open your email templates.\u003C\u002Fp>\u003C\u002Fli>\u003Cli>\u003Cp>Add the following Twig snippet to the top of your email templates. Include it in both the text and HTML versions if you’re using both:\u003C\u002Fp>\u003C\u002Fli>\u003C\u002Fol>\u003Cpre>\u003Ccode>{% set custom_subject = &quot;&quot; %}\n{% if not is_subscription_dunning_cancellation and not is_subscription_dunning_reminder and not is_expiring_payment_reminder %}\n    {% if language == &quot;german&quot; %}\n        {% set custom_subject = &quot;German Email Subject Line&quot; %}\n    {% elseif language == &quot;french&quot; %}\n        {% set custom_subject = &quot;French Email Subject Line&quot; %}\n    {% endif %}\n{% endif %}\n{% if custom_subject != &quot;&quot; %}\n    {{ custom_subject|fc_output_data(&#039;email_subject&#039;) }}\n{% endif %}\n\u003C\u002Fcode>\u003C\u002Fpre>\u003Col order=\"1\">\u003Cli>\u003Cp>Add an \u003Ccode class=\"badge bg-soft-danger text-danger\">{% elseif %}\u003C\u002Fcode> block for each additional language you support, replacing the language value and subject text.\u003C\u002Fp>\u003C\u002Fli>\u003Cli>\u003Cp>Save your template.\u003C\u002Fp>\u003C\u002Fli>\u003C\u002Fol>\u003Ch2>Notes\u003C\u002Fh2>\u003Cul>\u003Cli>\u003Cp>If none of the conditions match — for example, the cart’s language doesn’t have a custom subject defined — Foxy falls back to the default subject set in your store’s admin.\u003C\u002Fp>\u003C\u002Fli>\u003Cli>\u003Cp>This snippet intentionally excludes subscription dunning emails, since those use their own subject language strings rather than the email template’s subject field.\u003C\u002Fp>\u003C\u002Fli>\u003Cli>\u003Cp>The same approach can be used to customize the bcc and from addresses per language.\u003C\u002Fp>\u003C\u002Fli>\u003C\u002Ful>",{"name":500,"created_at":501,"published_at":502,"updated_at":503,"id":504,"uuid":47,"content":505,"slug":48,"full_slug":48,"sort_by_date":59,"position":684,"tag_list":685,"is_startpage":24,"parent_id":59,"meta_data":59,"group_id":686,"first_published_at":687,"release_id":59,"lang":65,"path":59,"alternates":688,"default_full_slug":59,"translated_slugs":59},"Contact","2022-09-23T19:56:58.957Z","2025-05-08T18:24:40.382Z","2025-05-08T18:24:40.392Z",3138,{"seo":506,"_uid":509,"title":510,"action":511,"fields":512,"method":660,"columns":661,"subtitle":675,"component":48,"button_text":681,"submit_title":682,"submit_subtitle":683},{"_uid":507,"title":500,"plugin":508,"description":13},"24ff7574-3bcc-48d2-85b5-e529dfea1cc4","meta-fields","8f54f1da-9d8f-49b2-89e7-840e886491cb","We're here to help.","https:\u002F\u002Fusebasin.com\u002Ff\u002F029f48d65402",[513,518,522,631,634,639,654],{"_uid":514,"name":515,"type":332,"label":516,"options":13,"required":33,"component":517,"placeholder":13},"9a70b226-2036-4f90-a052-b3efa61c5896","name","Name","form___field",{"_uid":519,"name":520,"type":520,"label":521,"options":13,"required":33,"component":517,"placeholder":13},"86ba35be-ff43-4a28-8633-14052a8f6622","email","Email Address",{"_uid":523,"name":524,"type":525,"label":526,"options":527,"required":33,"component":517,"conditions":528,"placeholder":13},"3f827475-492c-4f97-aa1e-2386ac263b6c","topic","select","Topic","Presales, Support, Billing, Partnerships, Order Enquiry, Other",[529,585,595,602,610,618,624],{"_uid":530,"equals":531,"fields":532,"component":584},"e21d97dd-e68e-4fa6-ba97-bc40f3041dde","Order Enquiry",[533],{"_uid":534,"body":535,"type":582,"title":13,"component":583},"b64992bc-6d53-48b8-b7a0-d81e5a062e50",{"type":324,"content":536},[537],{"type":327,"content":538},[539,541,548,550,552,553,558,560,565,573,575,580],{"text":540,"type":332},"We are ",{"text":542,"type":332,"marks":543},"Foxy.io",[544],{"type":403,"attrs":545},{"href":546,"uuid":59,"anchor":59,"custom":547,"target":59,"linktype":31},"http:\u002F\u002FFoxy.io",{},{"text":549,"type":332},", an ecommerce platform powering ecommerce for other merchants. We do not sell products, and are unable to assist with questions about order statuses or refunds for any merchants using our platform. Please contact the merchant you ordered from for assistance. If you’d like to report a store using Foxy for fraudulent practices, please select ‘other’ in the subject.",{"type":551},"hard_break",{"type":551},{"text":554,"type":332,"marks":555},"NOTE:",[556],{"type":557},"bold",{"text":559,"type":332}," We are ",{"text":561,"type":332,"marks":562},"not ",[563],{"type":564},"italic",{"text":566,"type":332,"marks":567},"Foxy.in",[568,572],{"type":403,"attrs":569},{"href":570,"uuid":59,"anchor":59,"custom":571,"target":59,"linktype":31},"http:\u002F\u002FFoxy.in",{},{"type":564},{"text":574,"type":332},". We are not in any way affiliated with ",{"text":566,"type":332,"marks":576},[577],{"type":403,"attrs":578},{"href":570,"uuid":59,"anchor":59,"custom":579,"target":59,"linktype":31},{},{"text":581,"type":332},", and cannot help in any way with your order from that website.","danger","global___alert","form___condition",{"_uid":586,"equals":587,"fields":588,"component":584},"8765c3e1-25cf-44aa-b8ea-fc6094acf9c3","Presales",[589],{"_uid":590,"name":591,"type":592,"label":13,"options":13,"required":24,"component":517,"conditions":593,"placeholder":13,"default_value":594},"cf464f8e-d643-4f6e-af29-d3abffaf7380","department_email_address","hidden",[],"hello@foxy.io",{"_uid":596,"equals":208,"fields":597,"component":584},"4007b6d8-77e5-421d-bd1e-6f336dd853fb",[598],{"_uid":599,"name":591,"type":592,"label":13,"options":13,"required":24,"component":517,"conditions":600,"placeholder":13,"default_value":601},"7b4c6aa5-a68c-45e0-9ce1-0a36af10c0c2",[],"help@foxy.io",{"_uid":603,"equals":604,"fields":605,"component":584},"1dbb8f11-613d-43cd-9e09-1b94f6e19219","Billing",[606],{"_uid":607,"name":591,"type":592,"label":13,"options":13,"required":24,"component":517,"conditions":608,"placeholder":13,"default_value":609},"a0ac0d1b-bc4f-4a6c-a682-581d450b0b73",[],"help+billing@foxy.io",{"_uid":611,"equals":612,"fields":613,"component":584},"a0a53a50-7172-4a29-ba58-181e38874e12","Partnerships",[614],{"_uid":615,"name":591,"type":592,"label":13,"options":13,"required":24,"component":517,"conditions":616,"placeholder":13,"default_value":617},"7aa011d9-f374-4aed-b5a5-929b54aaf152",[],"partners@foxy.io",{"_uid":619,"equals":531,"fields":620,"component":584},"a4cd431f-25d5-41c7-bfdc-02c908c8fb47",[621],{"_uid":622,"name":591,"type":592,"label":13,"options":13,"required":24,"component":517,"conditions":623,"placeholder":13,"default_value":594},"f5d52168-d6ae-451b-94ee-2ced1cbd28ad",[],{"_uid":625,"equals":626,"fields":627,"component":584},"25aba1ed-eb41-4bbc-aa89-f7a7167ea86e","Other",[628],{"_uid":629,"name":591,"type":592,"label":13,"options":13,"required":24,"component":517,"conditions":630,"placeholder":13,"default_value":594},"f40dfaef-c203-4b71-bf4e-e1b43cef192b",[],{"_uid":632,"component":633},"e9c53a05-f40a-4510-aaf8-bc072a235a0c","form___subject",{"_uid":635,"name":636,"type":637,"label":638,"options":13,"required":33,"component":517,"placeholder":13},"a4c4d385-fff4-4978-99fb-b68cfea623d6","message","textarea","Message",{"_uid":640,"name":641,"type":525,"label":642,"options":643,"required":33,"component":517,"conditions":644,"placeholder":13},"8a3c9f85-f438-427d-9c7a-d7b295a14b5b","existing_user","Are you an existing user?","No, Yes",[645],{"_uid":646,"equals":647,"fields":648,"component":584},"115933d6-262a-4b59-8fa8-579c5ad73de1","Yes",[649],{"_uid":650,"name":651,"type":332,"label":652,"options":13,"required":33,"component":517,"conditions":653,"placeholder":13},"44b6ff23-98f0-4e95-b7f5-c23e06415c2d","subdomain","Store Subdomain",[],{"_uid":655,"name":656,"type":525,"label":657,"options":658,"required":33,"component":517,"conditions":659,"placeholder":13},"922a5cef-3af2-4113-8855-36c7910e3ee3","user_type","What type of user are you?","Developer, Designer, Merchant",[],"POST",[662],{"_uid":663,"text":664,"title":673,"component":674},"7323b90d-a93a-4bf1-baa9-20d0b7ead61b",{"type":324,"content":665},[666],{"type":327,"content":667},[668,670,671],{"text":669,"type":332},"855.369.9227",{"type":551},{"text":672,"type":332},"9:30am-6pm Central M-F","Pre-sales, Sales, & Partnerships","contact___footer_column",{"type":324,"content":676},[677],{"type":327,"content":678},[679],{"text":680,"type":332},"Get in touch to get help from our friendly support team.","Submit","Success!","Your email has been received. We'll get back to you as soon as we can, but it might take a business day. If you don't hear back from us in a timely manner, please check your spam folder to ensure our reply didn't go there.",-80,[],"2fd9fb7d-a48a-4184-acfd-30022d8d6f08","2022-09-23T20:10:45.360Z",[],[288,690,719],{"name":691,"created_at":692,"published_at":693,"updated_at":694,"id":695,"uuid":696,"content":697,"slug":712,"full_slug":713,"sort_by_date":59,"position":714,"tag_list":715,"is_startpage":24,"parent_id":310,"meta_data":59,"group_id":716,"first_published_at":717,"release_id":59,"lang":65,"path":59,"alternates":718,"default_full_slug":59,"translated_slugs":59},"Email Receipt","2024-11-06T20:29:57.209Z","2026-07-17T01:49:35.695Z","2026-07-17T01:49:35.707Z",14903598,"d0cea977-ce89-46dd-bdf0-e59e50b5d6f0",{"_uid":698,"icon":13,"name":691,"type":699,"guides":700,"pinned":24,"summary":701,"category":13,"component":297,"blog_posts":702,"content_hub":24,"icon_custom":703,"case_studies":705,"faq_sections":706,"help_articles":707,"featured_guides":708,"mailbox_category":13,"featured_articles":709,"featured_blog_posts":710,"featured_case_studies":711},"e278f296-cf96-44c9-befb-fdefd25f76ed","simple",[],"How email receipts work, what they include, and how to configure, customize, and troubleshoot them.",[],{"id":59,"alt":59,"name":13,"focus":59,"title":59,"source":59,"filename":13,"copyright":59,"fieldtype":81,"meta_data":704},{},[],[],[],[],[],[],[],"email-receipt","help\u002Fcategories\u002Femail-receipt",-20,[],"7ad9626b-88b5-4f10-b7d4-b95184ebe9d2","2024-11-06T20:30:03.136Z",[],{"name":720,"created_at":721,"published_at":722,"updated_at":723,"id":724,"uuid":476,"content":725,"slug":737,"full_slug":738,"sort_by_date":59,"position":739,"tag_list":740,"is_startpage":24,"parent_id":310,"meta_data":59,"group_id":741,"first_published_at":722,"release_id":59,"lang":65,"path":59,"alternates":742,"default_full_slug":59,"translated_slugs":59},"Customize The Email Receipt","2026-07-17T01:49:04.692Z","2026-07-17T01:49:34.960Z","2026-07-17T01:49:34.973Z",198915459907240,{"_uid":726,"icon":13,"name":720,"type":699,"pinned":24,"summary":727,"category":696,"component":297,"blog_posts":728,"icon_custom":729,"case_studies":731,"faq_sections":732,"featured_guides":733,"mailbox_category":13,"featured_articles":734,"featured_blog_posts":735,"featured_case_studies":736},"f73c63ba-9c58-42ed-8874-b2d8aa71de52","Customize the email receipt template with Twig placeholders and template overrides.",[],{"id":59,"alt":59,"name":13,"focus":59,"title":59,"source":59,"filename":13,"copyright":59,"fieldtype":81,"meta_data":730},{},[],[],[],[],[],[],"customize-the-email-receipt","help\u002Fcategories\u002Fcustomize-the-email-receipt",-710,[],"d148a9c4-861a-4492-96b1-f3501e0bb8be",[],{},1784930206885]