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It’s added to your site as a \u003Ccode class=\"badge bg-soft-danger text-danger\"><foxy-customer-portal>\u003C\u002Fcode> element, and handles authentication, display, and updates for you.\u003C\u002Fp>\u003Cp>From the portal, customers can:\u003C\u002Fp>\u003Cul>\u003Cli>\u003Cp>View their past transactions and receipts\u003C\u002Fp>\u003C\u002Fli>\u003Cli>\u003Cp>Update their name, email, tax ID, and password\u003C\u002Fp>\u003C\u002Fli>\u003Cli>\u003Cp>Manage default billing\u002Fshipping addresses and default payment method\u003C\u002Fp>\u003C\u002Fli>\u003Cli>\u003Cp>View and modify their subscriptions, including frequency and next charge date (if you allow it)\u003C\u002Fp>\u003C\u002Fli>\u003C\u002Ful>\u003Csection id=\"setting-it-up\" data-title=\"Setting it up\" data-title-node=\"H2\">\u003Chr class=\"my-8\" style=\"margin-left: -48px; margin-right: -40vw\">\u003Ch2 data-anchor-id=\"setting-it-up\">Setting it up\u003C\u002Fh2>\u003Cp>Getting a working customer portal takes two steps:\u003C\u002Fp>\u003Col class=\"step step-icon-sm step-dashed step-border-last-0 mt-3\">\u003Cli class=\"step-item\">\u003Cdiv class=\"step-content-wrapper\">\u003Cspan class=\"step-icon step-icon-soft-primary\">1\u003C\u002Fspan>\u003Cdiv class=\"w-100 overflow-hidden\">\u003Cdiv class=\"step-content mt-2\">\u003Cp>\u003Ca href=\"https:\u002F\u002Ffoxy.io\u002Fhelp\u002Farticles\u002Fenable-the-customer-portal\" class=\"\">Enable the customer portal\u003C\u002Fa> in your Foxy admin, and configure which domains it can run on.\u003C\u002Fp>\u003C\u002Fdiv>\u003C\u002Fdiv>\u003C\u002Fdiv>\u003C\u002Fli>\u003Cli class=\"step-item\">\u003Cdiv class=\"step-content-wrapper\">\u003Cspan class=\"step-icon step-icon-soft-primary\">2\u003C\u002Fspan>\u003Cdiv class=\"w-100 overflow-hidden\">\u003Cdiv class=\"step-content mt-2\">\u003Cp>\u003Ca href=\"https:\u002F\u002Ffoxy.io\u002Fhelp\u002Farticles\u002Fadd-the-customer-portal-to-your-website\" class=\"\">Add the customer portal to your website\u003C\u002Fa> by embedding the element and script.\u003C\u002Fp>\u003C\u002Fdiv>\u003C\u002Fdiv>\u003C\u002Fdiv>\u003C\u002Fli>\u003C\u002Fol>\u003C\u002Fsection>\u003Csection id=\"customizing-it\" data-title=\"Customizing it\" data-title-node=\"H2\">\u003Chr class=\"my-8\" style=\"margin-left: -48px; margin-right: -40vw\">\u003Ch2 data-anchor-id=\"customizing-it\">Customizing it\u003C\u002Fh2>\u003Cp>Once it’s working, you can:\u003C\u002Fp>\u003Cul>\u003Cli>\u003Cp>\u003Ca href=\"https:\u002F\u002Ffoxy.io\u002Fhelp\u002Farticles\u002Fstyle-the-customer-portal\" class=\"\">Style the customer portal\u003C\u002Fa> to match your branding\u003C\u002Fp>\u003C\u002Fli>\u003Cli>\u003Cp>\u003Ca href=\"https:\u002F\u002Ffoxy.io\u002Fhelp\u002Farticles\u002Fcustomize-the-customer-portals-language\" class=\"\">Customize the customer portal’s language\u003C\u002Fa> to change its display language or individual text strings\u003C\u002Fp>\u003C\u002Fli>\u003Cli>\u003Cp>\u003Ca href=\"https:\u002F\u002Ffoxy.io\u002Fhelp\u002Farticles\u002Fset-up-sso-between-the-customer-portal-and-checkout\" class=\"\">Set up SSO between the customer portal and checkout\u003C\u002Fa> so customers don’t have to log in twice\u003C\u002Fp>\u003C\u002Fli>\u003C\u002Ful>\u003C\u002Fsection>",[487,490],{"id":488,"title":383,"level":489},"setting-it-up","H2",{"id":491,"title":425,"level":489},"customizing-it",[493],{"type":494,"content":495},"html","\u003Cp>The customer portal is a hosted, embeddable interface that lets your customers log in and manage their own account without contacting you directly. It’s added to your site as a \u003Ccode class=\"badge bg-soft-danger text-danger\"><foxy-customer-portal>\u003C\u002Fcode> element, and handles authentication, display, and updates for you.\u003C\u002Fp>\u003Cp>From the portal, customers can:\u003C\u002Fp>\u003Cul>\u003Cli>\u003Cp>View their past transactions and receipts\u003C\u002Fp>\u003C\u002Fli>\u003Cli>\u003Cp>Update their name, email, tax ID, and password\u003C\u002Fp>\u003C\u002Fli>\u003Cli>\u003Cp>Manage default billing\u002Fshipping addresses and default payment method\u003C\u002Fp>\u003C\u002Fli>\u003Cli>\u003Cp>View and modify their subscriptions, including frequency and next charge date (if you allow it)\u003C\u002Fp>\u003C\u002Fli>\u003C\u002Ful>\u003Ch2>Setting it up\u003C\u002Fh2>\u003Cp>Getting a working customer portal takes two steps:\u003C\u002Fp>\u003Col order=\"1\">\u003Cli>\u003Cp>\u003Ca href=\"https:\u002F\u002Ffoxy.io\u002Fhelp\u002Farticles\u002Fenable-the-customer-portal\" class=\"\">Enable the customer portal\u003C\u002Fa> in your Foxy admin, and configure which domains it can run on.\u003C\u002Fp>\u003C\u002Fli>\u003Cli>\u003Cp>\u003Ca href=\"https:\u002F\u002Ffoxy.io\u002Fhelp\u002Farticles\u002Fadd-the-customer-portal-to-your-website\" class=\"\">Add the customer portal to your website\u003C\u002Fa> by embedding the element and script.\u003C\u002Fp>\u003C\u002Fli>\u003C\u002Fol>\u003Ch2>Customizing it\u003C\u002Fh2>\u003Cp>Once it’s working, you can:\u003C\u002Fp>\u003Cul>\u003Cli>\u003Cp>\u003Ca href=\"https:\u002F\u002Ffoxy.io\u002Fhelp\u002Farticles\u002Fstyle-the-customer-portal\" class=\"\">Style the customer portal\u003C\u002Fa> to match your branding\u003C\u002Fp>\u003C\u002Fli>\u003Cli>\u003Cp>\u003Ca href=\"https:\u002F\u002Ffoxy.io\u002Fhelp\u002Farticles\u002Fcustomize-the-customer-portals-language\" class=\"\">Customize the customer portal’s language\u003C\u002Fa> to change its display language or individual text strings\u003C\u002Fp>\u003C\u002Fli>\u003Cli>\u003Cp>\u003Ca href=\"https:\u002F\u002Ffoxy.io\u002Fhelp\u002Farticles\u002Fset-up-sso-between-the-customer-portal-and-checkout\" class=\"\">Set up SSO between the customer portal and checkout\u003C\u002Fa> so customers don’t have to log in twice\u003C\u002Fp>\u003C\u002Fli>\u003C\u002Ful>",{"name":497,"created_at":498,"published_at":499,"updated_at":500,"id":501,"uuid":47,"content":502,"slug":48,"full_slug":48,"sort_by_date":59,"position":681,"tag_list":682,"is_startpage":24,"parent_id":59,"meta_data":59,"group_id":683,"first_published_at":684,"release_id":59,"lang":65,"path":59,"alternates":685,"default_full_slug":59,"translated_slugs":59},"Contact","2022-09-23T19:56:58.957Z","2025-05-08T18:24:40.382Z","2025-05-08T18:24:40.392Z",3138,{"seo":503,"_uid":506,"title":507,"action":508,"fields":509,"method":657,"columns":658,"subtitle":672,"component":48,"button_text":678,"submit_title":679,"submit_subtitle":680},{"_uid":504,"title":497,"plugin":505,"description":13},"24ff7574-3bcc-48d2-85b5-e529dfea1cc4","meta-fields","8f54f1da-9d8f-49b2-89e7-840e886491cb","We're here to help.","https:\u002F\u002Fusebasin.com\u002Ff\u002F029f48d65402",[510,515,519,628,631,636,651],{"_uid":511,"name":512,"type":332,"label":513,"options":13,"required":33,"component":514,"placeholder":13},"9a70b226-2036-4f90-a052-b3efa61c5896","name","Name","form___field",{"_uid":516,"name":517,"type":517,"label":518,"options":13,"required":33,"component":514,"placeholder":13},"86ba35be-ff43-4a28-8633-14052a8f6622","email","Email Address",{"_uid":520,"name":521,"type":522,"label":523,"options":524,"required":33,"component":514,"conditions":525,"placeholder":13},"3f827475-492c-4f97-aa1e-2386ac263b6c","topic","select","Topic","Presales, Support, Billing, Partnerships, Order Enquiry, Other",[526,582,592,599,607,615,621],{"_uid":527,"equals":528,"fields":529,"component":581},"e21d97dd-e68e-4fa6-ba97-bc40f3041dde","Order Enquiry",[530],{"_uid":531,"body":532,"type":579,"title":13,"component":580},"b64992bc-6d53-48b8-b7a0-d81e5a062e50",{"type":324,"content":533},[534],{"type":327,"content":535},[536,538,545,547,549,550,555,557,562,570,572,577],{"text":537,"type":332},"We are ",{"text":539,"type":332,"marks":540},"Foxy.io",[541],{"type":403,"attrs":542},{"href":543,"uuid":59,"anchor":59,"custom":544,"target":59,"linktype":31},"http:\u002F\u002FFoxy.io",{},{"text":546,"type":332},", an ecommerce platform powering ecommerce for other merchants. We do not sell products, and are unable to assist with questions about order statuses or refunds for any merchants using our platform. Please contact the merchant you ordered from for assistance. If you’d like to report a store using Foxy for fraudulent practices, please select ‘other’ in the subject.",{"type":548},"hard_break",{"type":548},{"text":551,"type":332,"marks":552},"NOTE:",[553],{"type":554},"bold",{"text":556,"type":332}," We are ",{"text":558,"type":332,"marks":559},"not ",[560],{"type":561},"italic",{"text":563,"type":332,"marks":564},"Foxy.in",[565,569],{"type":403,"attrs":566},{"href":567,"uuid":59,"anchor":59,"custom":568,"target":59,"linktype":31},"http:\u002F\u002FFoxy.in",{},{"type":561},{"text":571,"type":332},". We are not in any way affiliated with ",{"text":563,"type":332,"marks":573},[574],{"type":403,"attrs":575},{"href":567,"uuid":59,"anchor":59,"custom":576,"target":59,"linktype":31},{},{"text":578,"type":332},", and cannot help in any way with your order from that website.","danger","global___alert","form___condition",{"_uid":583,"equals":584,"fields":585,"component":581},"8765c3e1-25cf-44aa-b8ea-fc6094acf9c3","Presales",[586],{"_uid":587,"name":588,"type":589,"label":13,"options":13,"required":24,"component":514,"conditions":590,"placeholder":13,"default_value":591},"cf464f8e-d643-4f6e-af29-d3abffaf7380","department_email_address","hidden",[],"hello@foxy.io",{"_uid":593,"equals":208,"fields":594,"component":581},"4007b6d8-77e5-421d-bd1e-6f336dd853fb",[595],{"_uid":596,"name":588,"type":589,"label":13,"options":13,"required":24,"component":514,"conditions":597,"placeholder":13,"default_value":598},"7b4c6aa5-a68c-45e0-9ce1-0a36af10c0c2",[],"help@foxy.io",{"_uid":600,"equals":601,"fields":602,"component":581},"1dbb8f11-613d-43cd-9e09-1b94f6e19219","Billing",[603],{"_uid":604,"name":588,"type":589,"label":13,"options":13,"required":24,"component":514,"conditions":605,"placeholder":13,"default_value":606},"a0ac0d1b-bc4f-4a6c-a682-581d450b0b73",[],"help+billing@foxy.io",{"_uid":608,"equals":609,"fields":610,"component":581},"a0a53a50-7172-4a29-ba58-181e38874e12","Partnerships",[611],{"_uid":612,"name":588,"type":589,"label":13,"options":13,"required":24,"component":514,"conditions":613,"placeholder":13,"default_value":614},"7aa011d9-f374-4aed-b5a5-929b54aaf152",[],"partners@foxy.io",{"_uid":616,"equals":528,"fields":617,"component":581},"a4cd431f-25d5-41c7-bfdc-02c908c8fb47",[618],{"_uid":619,"name":588,"type":589,"label":13,"options":13,"required":24,"component":514,"conditions":620,"placeholder":13,"default_value":591},"f5d52168-d6ae-451b-94ee-2ced1cbd28ad",[],{"_uid":622,"equals":623,"fields":624,"component":581},"25aba1ed-eb41-4bbc-aa89-f7a7167ea86e","Other",[625],{"_uid":626,"name":588,"type":589,"label":13,"options":13,"required":24,"component":514,"conditions":627,"placeholder":13,"default_value":591},"f40dfaef-c203-4b71-bf4e-e1b43cef192b",[],{"_uid":629,"component":630},"e9c53a05-f40a-4510-aaf8-bc072a235a0c","form___subject",{"_uid":632,"name":633,"type":634,"label":635,"options":13,"required":33,"component":514,"placeholder":13},"a4c4d385-fff4-4978-99fb-b68cfea623d6","message","textarea","Message",{"_uid":637,"name":638,"type":522,"label":639,"options":640,"required":33,"component":514,"conditions":641,"placeholder":13},"8a3c9f85-f438-427d-9c7a-d7b295a14b5b","existing_user","Are you an existing user?","No, Yes",[642],{"_uid":643,"equals":644,"fields":645,"component":581},"115933d6-262a-4b59-8fa8-579c5ad73de1","Yes",[646],{"_uid":647,"name":648,"type":332,"label":649,"options":13,"required":33,"component":514,"conditions":650,"placeholder":13},"44b6ff23-98f0-4e95-b7f5-c23e06415c2d","subdomain","Store Subdomain",[],{"_uid":652,"name":653,"type":522,"label":654,"options":655,"required":33,"component":514,"conditions":656,"placeholder":13},"922a5cef-3af2-4113-8855-36c7910e3ee3","user_type","What type of user are you?","Developer, Designer, Merchant",[],"POST",[659],{"_uid":660,"text":661,"title":670,"component":671},"7323b90d-a93a-4bf1-baa9-20d0b7ead61b",{"type":324,"content":662},[663],{"type":327,"content":664},[665,667,668],{"text":666,"type":332},"855.369.9227",{"type":548},{"text":669,"type":332},"9:30am-6pm Central M-F","Pre-sales, Sales, & Partnerships","contact___footer_column",{"type":324,"content":673},[674],{"type":327,"content":675},[676],{"text":677,"type":332},"Get in touch to get help from our friendly support team.","Submit","Success!","Your email has been received. We'll get back to you as soon as we can, but it might take a business day. If you don't hear back from us in a timely manner, please check your spam folder to ensure our reply didn't go there.",-80,[],"2fd9fb7d-a48a-4184-acfd-30022d8d6f08","2022-09-23T20:10:45.360Z",[],[288,687],{"name":688,"created_at":689,"published_at":690,"updated_at":691,"id":692,"uuid":475,"content":693,"slug":708,"full_slug":709,"sort_by_date":59,"position":710,"tag_list":711,"is_startpage":24,"parent_id":310,"meta_data":59,"group_id":712,"first_published_at":713,"release_id":59,"lang":65,"path":59,"alternates":714,"default_full_slug":59,"translated_slugs":59},"Customer Portal","2023-01-19T16:18:57.721Z","2026-07-16T21:56:28.934Z","2026-07-16T21:56:28.952Z",28234,{"_uid":694,"icon":695,"name":688,"type":696,"guides":697,"pinned":24,"summary":698,"category":13,"component":297,"blog_posts":699,"content_hub":24,"icon_custom":700,"case_studies":701,"faq_sections":702,"help_articles":703,"featured_guides":704,"mailbox_category":13,"featured_articles":705,"featured_blog_posts":706,"featured_case_studies":707},"6a0c718d-ad6f-47c6-bf8e-3405228bbdfa","fa-sign-in-alt","simple",[],"Allow customers to login, view order history, manage subscriptions, and more.",[],{"id":59,"alt":59,"name":13,"focus":59,"title":59,"filename":13,"copyright":59,"fieldtype":81},[],[],[],[],[],[],[],"customer-portal","help\u002Fcategories\u002Fcustomer-portal",160,[],"abeef712-f641-45ad-938e-c0d7943f4047","2023-01-24T10:16:50.938Z",[],{},1784247778093]