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Reach out to Foxy if you need externally controlled coupons.",{"type":334,"attrs":464,"content":465},{"level":336,"textAlign":59},[466],{"text":467,"type":332},"Where discounts appear",{"type":341,"content":469},[470,477,484],{"type":344,"content":471},[472],{"type":327,"attrs":473,"content":474},{"textAlign":59},[475],{"text":476,"type":332},"A coupon shows as a line item in the cart totals, between the subtotal and the total.",{"type":344,"content":478},[479],{"type":327,"attrs":480,"content":481},{"textAlign":59},[482],{"text":483,"type":332},"The \"Add a coupon\" entry field only appears in the cart when your store has at least one valid coupon (one that is applicable right now). This prevents customers from leaving to hunt for a code that does not exist.",{"type":344,"content":485},[486],{"type":327,"attrs":487,"content":488},{"textAlign":59},[489],{"text":490,"type":332},"Product and category discounts appear in each affected product's per-item price, not as a separate line item.",{"type":334,"attrs":492,"content":493},{"level":336,"textAlign":59},[494],{"text":495,"type":332},"Notes",{"type":341,"content":497},[498,505],{"type":344,"content":499},[500],{"type":327,"attrs":501,"content":502},{"textAlign":59},[503],{"text":504,"type":332},"Dates and times for coupons follow your store's timezone settings.",{"type":344,"content":506},[507],{"type":327,"attrs":508,"content":509},{"textAlign":59},[510],{"text":511,"type":332},"If a customer reaches checkout with a coupon that has since become invalid (for example, it hit its usage limit), they are returned to checkout with the coupon removed and an error message.",{"id":59,"alt":59,"name":13,"focus":59,"title":59,"source":59,"filename":13,"copyright":59,"fieldtype":81,"meta_data":513},{},"What coupons, product discounts, and category discounts are in Foxy, how tiered discounting works, and where to set each one up.","3399647a-a5ec-4a36-a383-09069b49f04a",[],"coupons-and-discounts-overview","help\u002Farticles\u002Fcoupons-and-discounts-overview",-3230,[],2659,"12d64602-e2e0-47f1-a82a-08a169a66d6e",[],{"html":525,"sections":526,"segments":538},"\u003Cp>Foxy gives you three ways to discount an order: coupons, product discounts, and category discounts. This article explains what each one does, how Foxy's tiered discount model works, and where to configure them.\u003C\u002Fp>\u003Csection id=\"the-three-ways-to-discount\" data-title=\"The three ways to discount\" data-title-node=\"H2\">\u003Chr class=\"my-8\" style=\"margin-left: -48px; margin-right: -40vw\">\u003Ch2 data-anchor-id=\"the-three-ways-to-discount\">The three ways to discount\u003C\u002Fh2>\u003Cul>\u003Cli>\u003Cp>\u003Cstrong>Coupons\u003C\u002Fstrong> are codes a customer enters at checkout (or that you apply automatically). A coupon adds a single discount as a separate line item in the cart between the subtotal and total. It does not change individual product prices. A coupon can apply to one or many categories and to specific product codes.\u003C\u002Fp>\u003C\u002Fli>\u003Cli>\u003Cp>\u003Cstrong>Product discounts\u003C\u002Fstrong> are automatic quantity discounts attached to a single product through its add to cart link or form. The discount is reflected in that product's per-item price. This is useful for items bought in bulk.\u003C\u002Fp>\u003C\u002Fli>\u003Cli>\u003Cp>\u003Cstrong>Category discounts\u003C\u002Fstrong> are automatic quantity discounts applied to every product in a category. The discount is reflected in each product's per-item price. They work best when the category's items are similarly priced or you use a percentage discount.\u003C\u002Fp>\u003C\u002Fli>\u003C\u002Ful>\u003C\u002Fsection>\u003Csection id=\"how-tiered-discounting-works\" data-title=\"How tiered discounting works\" data-title-node=\"H2\">\u003Chr class=\"my-8\" style=\"margin-left: -48px; margin-right: -40vw\">\u003Ch2 data-anchor-id=\"how-tiered-discounting-works\">How tiered discounting works\u003C\u002Fh2>\u003Cp>Every discount applies a \u003Cstrong>value\u003C\u002Fstrong> or \u003Cstrong>percentage\u003C\u002Fstrong> based on a \u003Cstrong>value\u003C\u002Fstrong> or \u003Cstrong>quantity\u003C\u002Fstrong> tier. You cannot apply a flat "$5 off" with no tier, even if that tier is simply "minimum quantity of 1".\u003C\u002Fp>\u003Cp>Two choices define a discount:\u003C\u002Fp>\u003Cul>\u003Cli>\u003Cp>\u003Cstrong>Method:\u003C\u002Fstrong> whether the discount is an amount or a percentage, and whether it is based on quantity or on value.\u003C\u002Fp>\u003C\u002Fli>\u003Cli>\u003Cp>\u003Cstrong>Type:\u003C\u002Fstrong> how the discount spreads across the affected items (all units, incremental, repeat, or single).\u003C\u002Fp>\u003C\u002Fli>\u003C\u002Ful>\u003Cp>The admin builds this for you with a Rules builder (IF \u002F THEN \u002F BY), so you rarely need to write the syntax by hand. For the full breakdown, see \u003Ca href=\"https:\u002F\u002Ffoxy.io\u002Fhelp\u002Farticles\u002Fdiscount-syntax-reference\" class=\"\">Discount syntax reference\u003C\u002Fa>.\u003C\u002Fp>\u003C\u002Fsection>\u003Csection id=\"native-vs-externally-controlled-coupons\" data-title=\"Native vs externally controlled coupons\" data-title-node=\"H2\">\u003Chr class=\"my-8\" style=\"margin-left: -48px; margin-right: -40vw\">\u003Ch2 data-anchor-id=\"native-vs-externally-controlled-coupons\">Native vs externally controlled coupons\u003C\u002Fh2>\u003Cp>This section covers Foxy's native coupons. On the Advanced and Enterprise plans, you can control coupons from an external system using the Pre-Cart Webhook. Reach out to Foxy if you need externally controlled coupons.\u003C\u002Fp>\u003C\u002Fsection>\u003Csection id=\"where-discounts-appear\" data-title=\"Where discounts appear\" data-title-node=\"H2\">\u003Chr class=\"my-8\" style=\"margin-left: -48px; margin-right: -40vw\">\u003Ch2 data-anchor-id=\"where-discounts-appear\">Where discounts appear\u003C\u002Fh2>\u003Cul>\u003Cli>\u003Cp>A coupon shows as a line item in the cart totals, between the subtotal and the total.\u003C\u002Fp>\u003C\u002Fli>\u003Cli>\u003Cp>The "Add a coupon" entry field only appears in the cart when your store has at least one valid coupon (one that is applicable right now). This prevents customers from leaving to hunt for a code that does not exist.\u003C\u002Fp>\u003C\u002Fli>\u003Cli>\u003Cp>Product and category discounts appear in each affected product's per-item price, not as a separate line item.\u003C\u002Fp>\u003C\u002Fli>\u003C\u002Ful>\u003C\u002Fsection>\u003Csection id=\"notes\" data-title=\"Notes\" data-title-node=\"H2\">\u003Chr class=\"my-8\" style=\"margin-left: -48px; margin-right: -40vw\">\u003Ch2 data-anchor-id=\"notes\">Notes\u003C\u002Fh2>\u003Cul>\u003Cli>\u003Cp>Dates and times for coupons follow your store's timezone settings.\u003C\u002Fp>\u003C\u002Fli>\u003Cli>\u003Cp>If a customer reaches checkout with a coupon that has since become invalid (for example, it hit its usage limit), they are returned to checkout with the coupon removed and an error message.\u003C\u002Fp>\u003C\u002Fli>\u003C\u002Ful>\u003C\u002Fsection>",[527,530,532,534,536],{"id":528,"title":339,"level":529},"the-three-ways-to-discount","H2",{"id":531,"title":382,"level":529},"how-tiered-discounting-works",{"id":533,"title":457,"level":529},"native-vs-externally-controlled-coupons",{"id":535,"title":467,"level":529},"where-discounts-appear",{"id":537,"title":495,"level":529},"notes",[539],{"type":540,"content":541},"html","\u003Cp>Foxy gives you three ways to discount an order: coupons, product discounts, and category discounts. This article explains what each one does, how Foxy's tiered discount model works, and where to configure them.\u003C\u002Fp>\u003Ch2>The three ways to discount\u003C\u002Fh2>\u003Cul>\u003Cli>\u003Cp>\u003Cstrong>Coupons\u003C\u002Fstrong> are codes a customer enters at checkout (or that you apply automatically). A coupon adds a single discount as a separate line item in the cart between the subtotal and total. It does not change individual product prices. A coupon can apply to one or many categories and to specific product codes.\u003C\u002Fp>\u003C\u002Fli>\u003Cli>\u003Cp>\u003Cstrong>Product discounts\u003C\u002Fstrong> are automatic quantity discounts attached to a single product through its add to cart link or form. The discount is reflected in that product's per-item price. This is useful for items bought in bulk.\u003C\u002Fp>\u003C\u002Fli>\u003Cli>\u003Cp>\u003Cstrong>Category discounts\u003C\u002Fstrong> are automatic quantity discounts applied to every product in a category. The discount is reflected in each product's per-item price. They work best when the category's items are similarly priced or you use a percentage discount.\u003C\u002Fp>\u003C\u002Fli>\u003C\u002Ful>\u003Ch2>How tiered discounting works\u003C\u002Fh2>\u003Cp>Every discount applies a \u003Cstrong>value\u003C\u002Fstrong> or \u003Cstrong>percentage\u003C\u002Fstrong> based on a \u003Cstrong>value\u003C\u002Fstrong> or \u003Cstrong>quantity\u003C\u002Fstrong> tier. You cannot apply a flat "$5 off" with no tier, even if that tier is simply "minimum quantity of 1".\u003C\u002Fp>\u003Cp>Two choices define a discount:\u003C\u002Fp>\u003Cul>\u003Cli>\u003Cp>\u003Cstrong>Method:\u003C\u002Fstrong> whether the discount is an amount or a percentage, and whether it is based on quantity or on value.\u003C\u002Fp>\u003C\u002Fli>\u003Cli>\u003Cp>\u003Cstrong>Type:\u003C\u002Fstrong> how the discount spreads across the affected items (all units, incremental, repeat, or single).\u003C\u002Fp>\u003C\u002Fli>\u003C\u002Ful>\u003Cp>The admin builds this for you with a Rules builder (IF \u002F THEN \u002F BY), so you rarely need to write the syntax by hand. For the full breakdown, see \u003Ca href=\"https:\u002F\u002Ffoxy.io\u002Fhelp\u002Farticles\u002Fdiscount-syntax-reference\" class=\"\">Discount syntax reference\u003C\u002Fa>.\u003C\u002Fp>\u003Ch2>Native vs externally controlled coupons\u003C\u002Fh2>\u003Cp>This section covers Foxy's native coupons. On the Advanced and Enterprise plans, you can control coupons from an external system using the Pre-Cart Webhook. Reach out to Foxy if you need externally controlled coupons.\u003C\u002Fp>\u003Ch2>Where discounts appear\u003C\u002Fh2>\u003Cul>\u003Cli>\u003Cp>A coupon shows as a line item in the cart totals, between the subtotal and the total.\u003C\u002Fp>\u003C\u002Fli>\u003Cli>\u003Cp>The "Add a coupon" entry field only appears in the cart when your store has at least one valid coupon (one that is applicable right now). This prevents customers from leaving to hunt for a code that does not exist.\u003C\u002Fp>\u003C\u002Fli>\u003Cli>\u003Cp>Product and category discounts appear in each affected product's per-item price, not as a separate line item.\u003C\u002Fp>\u003C\u002Fli>\u003C\u002Ful>\u003Ch2>Notes\u003C\u002Fh2>\u003Cul>\u003Cli>\u003Cp>Dates and times for coupons follow your store's timezone settings.\u003C\u002Fp>\u003C\u002Fli>\u003Cli>\u003Cp>If a customer reaches checkout with a coupon that has since become invalid (for example, it hit its usage limit), they are returned to checkout with the coupon removed and an error message.\u003C\u002Fp>\u003C\u002Fli>\u003C\u002Ful>",{"name":543,"created_at":544,"published_at":545,"updated_at":546,"id":547,"uuid":47,"content":548,"slug":48,"full_slug":48,"sort_by_date":59,"position":726,"tag_list":727,"is_startpage":24,"parent_id":59,"meta_data":59,"group_id":728,"first_published_at":729,"release_id":59,"lang":65,"path":59,"alternates":730,"default_full_slug":59,"translated_slugs":59},"Contact","2022-09-23T19:56:58.957Z","2025-05-08T18:24:40.382Z","2025-05-08T18:24:40.392Z",3138,{"seo":549,"_uid":552,"title":553,"action":554,"fields":555,"method":702,"columns":703,"subtitle":717,"component":48,"button_text":723,"submit_title":724,"submit_subtitle":725},{"_uid":550,"title":543,"plugin":551,"description":13},"24ff7574-3bcc-48d2-85b5-e529dfea1cc4","meta-fields","8f54f1da-9d8f-49b2-89e7-840e886491cb","We're here to help.","https:\u002F\u002Fusebasin.com\u002Ff\u002F029f48d65402",[556,561,565,673,676,681,696],{"_uid":557,"name":558,"type":332,"label":559,"options":13,"required":33,"component":560,"placeholder":13},"9a70b226-2036-4f90-a052-b3efa61c5896","name","Name","form___field",{"_uid":562,"name":563,"type":563,"label":564,"options":13,"required":33,"component":560,"placeholder":13},"86ba35be-ff43-4a28-8633-14052a8f6622","email","Email Address",{"_uid":566,"name":567,"type":568,"label":569,"options":570,"required":33,"component":560,"conditions":571,"placeholder":13},"3f827475-492c-4f97-aa1e-2386ac263b6c","topic","select","Topic","Presales, Support, Billing, Partnerships, Order Enquiry, Other",[572,627,637,644,652,660,666],{"_uid":573,"equals":574,"fields":575,"component":626},"e21d97dd-e68e-4fa6-ba97-bc40f3041dde","Order Enquiry",[576],{"_uid":577,"body":578,"type":624,"title":13,"component":625},"b64992bc-6d53-48b8-b7a0-d81e5a062e50",{"type":324,"content":579},[580],{"type":327,"content":581},[582,584,591,593,595,596,600,602,607,615,617,622],{"text":583,"type":332},"We are ",{"text":585,"type":332,"marks":586},"Foxy.io",[587],{"type":448,"attrs":588},{"href":589,"uuid":59,"anchor":59,"custom":590,"target":59,"linktype":31},"http:\u002F\u002FFoxy.io",{},{"text":592,"type":332},", an ecommerce platform powering ecommerce for other merchants. We do not sell products, and are unable to assist with questions about order statuses or refunds for any merchants using our platform. Please contact the merchant you ordered from for assistance. If you’d like to report a store using Foxy for fraudulent practices, please select ‘other’ in the subject.",{"type":594},"hard_break",{"type":594},{"text":597,"type":332,"marks":598},"NOTE:",[599],{"type":353},{"text":601,"type":332}," We are ",{"text":603,"type":332,"marks":604},"not ",[605],{"type":606},"italic",{"text":608,"type":332,"marks":609},"Foxy.in",[610,614],{"type":448,"attrs":611},{"href":612,"uuid":59,"anchor":59,"custom":613,"target":59,"linktype":31},"http:\u002F\u002FFoxy.in",{},{"type":606},{"text":616,"type":332},". 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We'll get back to you as soon as we can, but it might take a business day. If you don't hear back from us in a timely manner, please check your spam folder to ensure our reply didn't go there.",-80,[],"2fd9fb7d-a48a-4184-acfd-30022d8d6f08","2022-09-23T20:10:45.360Z",[],[288,732],{"name":733,"created_at":734,"published_at":735,"updated_at":736,"id":737,"uuid":515,"content":738,"slug":752,"full_slug":753,"sort_by_date":59,"position":754,"tag_list":755,"is_startpage":24,"parent_id":310,"meta_data":59,"group_id":756,"first_published_at":735,"release_id":59,"lang":65,"path":59,"alternates":757,"default_full_slug":59,"translated_slugs":59},"Coupons & Discounts","2023-01-19T16:01:39.392Z","2023-01-19T17:25:31.488Z","2023-01-19T17:25:31.508Z",28227,{"_uid":739,"icon":740,"name":733,"guides":741,"summary":742,"category":13,"component":297,"blog_posts":743,"content_hub":24,"icon_custom":744,"case_studies":745,"faq_sections":746,"help_articles":747,"featured_guides":748,"mailbox_category":13,"featured_articles":749,"featured_blog_posts":750,"featured_case_studies":751},"82421646-2a32-455c-b208-c2fd3296459b","fa-badge-percent",[],"Create and manage coupon, product, and category specific discounts.",[],{"id":59,"alt":59,"name":13,"focus":59,"title":59,"filename":13,"copyright":59,"fieldtype":81},[],[],[],[],[],[],[],"coupons-discounts","help\u002Fcategories\u002Fcoupons-discounts",190,[],"d55abf17-72ea-410a-8850-e99c0527aebb",[],{},1784239571032]